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Patrick Volkswagen
Auburn, MA
1,172 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,172 reviews
May 24, 2021
They provided everything I asked for and was promised and did so in a timely and courteous way. If anyone wants a VW I’d suggest you contact Patrick VW and ask for Igor. did so in a timely and courteous way. If anyone wants a VW I’d suggest you contact Patrick VW and ask for Igor. More
by FishMan
May 23, 2021
Just a thank you to the service department at Patrick's. Theo and his staff very good to me. Im sure ill be doing more services with you. Theo and his staff very good to me. Im sure ill be doing more services with you. More
by Nick454
Employees Worked With
Alex Martin, Sarah Hall, Theo Paroulidis
May 22, 2021
I purchased a vehicle here about three years ago. I was so pleased with my car I came back to trade for a newer model. I asked for Justin Toedt because my last experience was so easy and quick. He managed so pleased with my car I came back to trade for a newer model. I asked for Justin Toedt because my last experience was so easy and quick. He managed to do it again. More
by Megardner130
Employees Worked With
May 22, 2021
Justin was extremely helpful. We told him what we were looking at, and he was fast and efficient. It was a really great buying experience. looking at, and he was fast and efficient. It was a really great buying experience. More
by Allison H.
May 22, 2021
Easy going transaction, cut straight to the chase. Ramez was pleasant and helpful. Will work with Patrick VW again in the future. Limited inventory but same everywhere else right now. was pleasant and helpful. Will work with Patrick VW again in the future. Limited inventory but same everywhere else right now. More
by mhdelano
Employees Worked With
May 18, 2021
Very easy to deal with. Ramen and Seth were extremely helpful and took their time to provide a great buying experience. Very happy with Atlas. helpful and took their time to provide a great buying experience. Very happy with Atlas. More
by Corsosa19
May 18, 2021
Could not have asked for a more smooth and seamless experience. Justin and Susan were both fantastic. Truly the best experience I've ever had buying a car! experience. Justin and Susan were both fantastic. Truly the best experience I've ever had buying a car! More
by Pam
May 18, 2021
The whole service team was very polite and they work well together when it comes to customer service. The department is well kept and clean. together when it comes to customer service. The department is well kept and clean. More
by Catlover93
Employees Worked With
Alex Martin, Sarah Hall, Thomas Hallgren, Theo Paroulidis
May 18, 2021
Called the service department and was surprised to have the service manager pick up the phone. I told Theo that I'm a small local shop look to have a couple question answered by a tech, he told me is a tec the service manager pick up the phone. I told Theo that I'm a small local shop look to have a couple question answered by a tech, he told me is a tech as well and so I ask what I needed help with and he lead me in the right path. Still kind of weird to have a service manager give up his time for the competition. More
by Ted1994
Employees Worked With
Alex Martin, Sarah Hall, Theo Paroulidis
May 17, 2021
Came back in for my 2nd service, was greeted by Alex and Sarah again, glad to see familiar faces. Service was performed quick and my vehicle was cleaned. I will defiantly come back for my next 10k service. Sarah again, glad to see familiar faces. Service was performed quick and my vehicle was cleaned. I will defiantly come back for my next 10k service. More
by Mr.M
Employees Worked With
Alex Martin, Sarah Hall
