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Patrick Volkswagen
Auburn, MA
1,172 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,172 reviews
July 24, 2021
Justin was great and really made the car buying experience stress free and comfortable. My experience in car dealerships is very pushy salesman that make you feel like you’re a dollar sign to them, experience stress free and comfortable. My experience in car dealerships is very pushy salesman that make you feel like you’re a dollar sign to them, Justin really took my wants into consideration and helped me find what I was looking for. More
by kayliechampney
Employees Worked With
July 23, 2021
Patrick Volkswagen offered a painless experience to getting the perfect new vehicle. They worked with me to find my ideal Tiguan at a great price. My salesperson, Joe, made himself available and was ve getting the perfect new vehicle. They worked with me to find my ideal Tiguan at a great price. My salesperson, Joe, made himself available and was very responsive. More
by Kyle B.
July 23, 2021
My husband and I had another wonderful experience at Patrick VW. In the midst of extremely low inventory and difficulty finding any cars Justin worked so hard to get us a car that we are thrilled with. Patrick VW. In the midst of extremely low inventory and difficulty finding any cars Justin worked so hard to get us a car that we are thrilled with. It was a great experience from start to end! This was not the first and it will not be the last car we buy here. More
by kanderson6134
July 21, 2021
Great dealership.Fair transparent pricing responsive and Great dealership. Fair transparent pricing responsive and quick customer service. Manager (Susan) and sales person (Joe). Got the whole transaction Great dealership. Fair transparent pricing responsive and quick customer service. Manager (Susan) and sales person (Joe). Got the whole transaction done in half a day. No pressure to purchase add ons. Would highly recommend. More
by Arak
July 20, 2021
I really like the customer service there!! The sell man was really nice and Efficient !! He got me and my wife in the car we wanted and we are very happy… was really nice and Efficient !! He got me and my wife in the car we wanted and we are very happy… More
by Frye.randy508
Employees Worked With
July 19, 2021
Igor and Patrick Motors have been extremely informative and helpful. My whole family highly recommends going to see Igor for your next car! We love our new Atlas! and helpful. My whole family highly recommends going to see Igor for your next car! We love our new Atlas! More
by Meggerman89
Employees Worked With
July 19, 2021
Igor was a amazing car salesman! would definitely buy another car from him! he was helpful, fair, and honest. There was a few scratches on the car and Igor took care of it. another car from him! he was helpful, fair, and honest. There was a few scratches on the car and Igor took care of it. More
by brianmcniff
July 19, 2021
Dealt with this dealer for approx 10 years and now 4 cars ! Absolutely no problems. Totally professional, courteous, clean, prompt,, knowledgeable. Would recommend highly. Couldn't be more satisfied d. ! Absolutely no problems. Totally professional, courteous, clean, prompt,, knowledgeable. Would recommend highly. Couldn't be more satisfied d. More
by Thallmpd
Employees Worked With
July 16, 2021
A pleasant and smooth experience! Egor was very kind and helpful with my purchase. I felt very confortable. Would highly recommend Egor and Patrick Volkswagen! helpful with my purchase. I felt very confortable. Would highly recommend Egor and Patrick Volkswagen! More
by Ccramer426
Employees Worked With
July 14, 2021
The service dept. is absolutely terrible. I had my 30k service done and as I left my tire pressure light came on and they also forgot to change the sticker to tell me when I should get my next service. I service done and as I left my tire pressure light came on and they also forgot to change the sticker to tell me when I should get my next service. I also got my 40k service done here. Not only was it $400+ I also waited for about 2 1/2 hours and my check engine light came on 3 days after my service. When I took my car back to tell them what happened they tried to charge me $60 because they said a filter needed to be replaced. My car upon returning to fix the engine light had 40,509 miles on it so it’s not like I drove a lot since my 40k service. When I asked the service employee why I was being charged $60 he said that they don’t check for that at the 40k mileage service. Seems like something they should’ve checked before giving me back my car… I am so unhappy with the customer service and product that they have been giving me and I will not be returning More
by Adeangelis
Employees Worked With
Alex Martin, Sarah Hall
