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Patrick Volkswagen

Auburn, MA

4.8
1,157 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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519 Washington Street

Auburn, MA

01501

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Showing 1,157 reviews

October 21, 2021

Extremely friendly environment Justin made the experience the easiest I’ve ever had, would highly recommend Patrick Volkswagen. More

by theolivers5148
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Patrick Volkswagen responded

We're thrilled to hear about your experience with Justin and our team! Thank you very much for taking the time to leave such a kind review. We appreciate your feedback and wish you all the best in your new VW.

October 19, 2021

Fast and easy service! Great communication and Ramez did an excellent job explaining my new car! More

by Ajbennett19949
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Thomas
October 18, 2021

Excellent service. Very informative. Very friendly and courteous. He went through every option in the vehicle. Ramez thank you very much! More

by Alejandro428
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Patrick Volkswagen responded

Hello! Thank you very much for taking the time to leave a review for your experience with Ramez. We wish you many safe and happy miles on the road ahead in your new VW! Have a great day and take care.

October 18, 2021

Patrick Motors is where we go back to again and again for all of our car purchases. And Justin Toedt is our go to guy. Thank you for making the car buying process so smooth and easy Justin. As always your More

by garymurray100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Patrick Volkswagen responded

Good morning! Thank you very much for your business and for your kind review. We truly appreciate your feedback and hope you're loving your VW so far. Take care!

October 17, 2021

Igor was a pleasure to work with. He showed extensive knowledge about the car and showed all its features throughly. He was pleasant, patient and helpful. I even was able to take my car home the same day More

by Bonnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Patrick Volkswagen responded

Hello, Bonnie! Thank you very much for your business and for taking the time to leave such a kind review. We truly appreciate your feedback and hope you're loving your VW so far! Take care.

October 16, 2021

It takes forever to fix a small thing, no updates, nobody answers worst experience ever More

by Arl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marsi the only one that deserve 5 stars
October 16, 2021

The whole experience was much more quick and easy than I thought it would be. Details about the car were clear and honest. More

by Liam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Patrick Volkswagen responded

Hello, Liam! Thank you very much for your business and for your kind review. We truly appreciate your feedback and hope you've been loving your car so far!

October 15, 2021

Just got a new VW Atlas and love it. Susan helped me out online and found me the exact car I wanted and I was able to do most of what I needed before I even came in. When I came in Joe was the salesperson I More

by Ericka Devoe
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Patrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Mattero
Nov 02, 2021 -

Patrick Volkswagen responded

Hello Ericka! Thank you so much for your business and for taking the time to leave such a kind review. We're thrilled to hear about your experience and hope you're loving your Atlas so far!

October 15, 2021

I contacted Susan via text regarding my interest in the 2022 Volkswagen Taos and I was contacted by David the morning it arrived. David was excellent walking me through the paperwork along with Ian. The More

by NewEnglander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Balkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Mattero, Ian Thomas
Nov 02, 2021 -

Patrick Volkswagen responded

Thank you very much for your kind review! We truly appreciate your feedback and hope you're loving your Taos so far. Please feel free to reach out with any questions you may have - have a great day!

October 14, 2021

The salesman Igor was accurate presenting information regarding CPO warranty, etc. The process was easy. More

by Jim26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Thomas
Oct 15, 2021 -

Patrick Volkswagen responded

Hello, Jim! Thank you very much for your review and for your business. We truly appreciate it and hope you have a great day! Take care.

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