Patrick Volkswagen

My best experience so far. David Haynes was very professional, provided all information, technical and financial, so the whole process of buying a new car was well organized, quick, and "painless". professional, provided all information, technical and financial, so the whole process of buying a new car was well organized, quick, and "painless". Good impression from dealing with the management. More

Wrong oil and charges way to much for synth oil change. Left grease on door and seat. Left air filter off the car, didn't notice till we got home. I would not recommend this service center. Westborough Left grease on door and seat. Left air filter off the car, didn't notice till we got home. I would not recommend this service center. Westborough is another 10 miles away and much nicer. We will not bring our car there again. More

I was introduced to Patrick Motors through truecar.com, an online site that quoted me a great price on a VW Jetta. One of the dealers was Patrick Motors. I went there because it was closest to me. How luck an online site that quoted me a great price on a VW Jetta. One of the dealers was Patrick Motors. I went there because it was closest to me. How lucky was I? I met Lenny and he made the process very very easy. I personally don't like to deal with "salesmen" and though that may be Lenny's title, he didn't give me the stereotypical hard sell. He gave me exactly the information I needed to make an informed decision. Josh, the sales manager was also excellent to work with. I had a great experience and would highly recommend talking with them if, like me, you have had bad experiences at other dealerships. More

I had shopped every single dealership within a 50 mile radius of Worcester before I finally purchased my car at Patrick, where David and Pawel really shone as salespeople. They were friendly, truly knowle radius of Worcester before I finally purchased my car at Patrick, where David and Pawel really shone as salespeople. They were friendly, truly knowledgeable, and willing to give the customer as much time or distance as they need. At every step, they showed their commitment to being honest salespeople. I was especially surprised at the fact that their attitude was just as helpful even after I signed the papers! I think these guys have got it down: they've prioritized their long term success by treating their customers well. Patrick also has excellent pricing: they don't use the dirty trick of hitting you with an overinflated asking price and fooling you into thinking your offer price is a good deal, like typical dealerships. They start right out with a price that you would have had to negotiate for at other places. I hope they expand, and I hope that their service department is just as good when the time comes. More

I feel I got a really great car for an excellent price.This is a dealership I would recommend to my friends and family. Even my hard to please son was very satisfied with the deal I got. I have hear price.This is a dealership I would recommend to my friends and family. Even my hard to please son was very satisfied with the deal I got. I have heard very good things about your service department also and know that is just as important as getting a fair price for your vehicle. Good job Lenny! More

They honored their competitive internet price, and the entire buying process was very straightforward and hassle free. I was a little reluctant initially when I was researching for a Jetta SportWagen, bec entire buying process was very straightforward and hassle free. I was a little reluctant initially when I was researching for a Jetta SportWagen, because it is out state (I'm in Connecticut) and about 90 miles away. But nothing beats their Internet price, so I went and ended up purchasing from them as a happy and satisfied customer. Lenny was extremely helpful at introducing all the features of the car, and even took me to an "exciting" test drive :-) The manager Josh was also quite friendly and straightforward. I like their way of doing business without having to bargain back and forth and worrying about being tricked. More

A very pleasant car buying experience. David Haynes knew his products and could make accurate comparisons between the model we were looking at from Volswagon with the other competitors we were considering. his products and could make accurate comparisons between the model we were looking at from Volswagon with the other competitors we were considering. Not pushy or over-eager but very responsive. I'd strongly recommend this dealer. More

bought 2 cars, very professional consultative selling and desire to make sure we were happy with purchase and lease decision. They made financing a breeze and found excellent rates. Managers were very up fro desire to make sure we were happy with purchase and lease decision. They made financing a breeze and found excellent rates. Managers were very up front there was no riunning back and forth or playing negotiating games, a very forthright knowleagable team. More

HAVING PURCHASED NUMEROUS VEHICLES IN THE PAST AND HAVING DELT WITH NUMEROUS SALESPERSONS, IT WAS A REAL PLEASURE TO DEAL WITH LENNY BALL AT PATRICK MOTORS, HE WAS THE BEST AND MY OVERALL EXPERIENCE AT PATRI DELT WITH NUMEROUS SALESPERSONS, IT WAS A REAL PLEASURE TO DEAL WITH LENNY BALL AT PATRICK MOTORS, HE WAS THE BEST AND MY OVERALL EXPERIENCE AT PATRICK MOTORS WAS GREAT. I WOULD DEFINITELY RECOMMEND LENNY AND PATRICK MOTORS FOR ANYONE LOOKING TO PURCHASE A VEHICLE. THANKS FOR A GREAT EXPERIENCE IN MY RECENT PURCHASE OF MY NEW VOLKSWAGEN JETTA. RONALD E. RICHARD More

I was looking for a red beetle convertible for my wife. I noticed a cream beetle in the showroom. I was approached by Lenny and I asked did he like the red or the cream. I explained I was looking for my I noticed a cream beetle in the showroom. I was approached by Lenny and I asked did he like the red or the cream. I explained I was looking for my wife and she would have to look at it. After going over the specifics of the vehicle I told I would pass the information on to my wife. I have purchased many new vehicles and I then realized that knowing I was just looking for someone we continued a very pleasant conversation about volkswagons and other things of interest to us. I said goodbye, he gave me a phone # to call if he could be of help and I called my wife. Two hours later we were back the the dealership and my wife proceeded to investigate the vehicle. Lenny worked with Sharon and she purchased the car that she liked. Lenny followed thru and was understanding when we did not want to pick up the car in the rain. He introduced me to the service manager, which has never been done before, called the house for a follow up, and made Sharon feel very comfortable with the car and the dealer. I hope our future dealings with Patrick Volkswagon is as smooth as the first. Call Lenny, you may like it. More