Patrick Volkswagen

This is my fourth Passat and the experience was again very positive. Pawel was most helpful and accommodating, working with Aaron to arrived at a payment plan that made the sale work. I was impressed w very positive. Pawel was most helpful and accommodating, working with Aaron to arrived at a payment plan that made the sale work. I was impressed with how rapidly they were able to secure the color and model that I wanted and how prompt they were in getting the vehicle prepared for me to take ownership. Because I was out of town for a week following the day I picked up the vehicle, it was imperative that I get the vehicle inspected. Because my licensed plate was damaged, they were unable to give me an inspection sticker. However, Pawel and Mike's efforts and concern were appreciated and we did succeed one day later. Since then, I've spoken to Pawel a couple of times about some follow-up issues and, as I expected from my previous experience with him, he was most solicitious. I truly feel that I have a great vehicle (one with xxxxx) and a wonderful support team at Patrick's. More

I had seen a car on autotrader.com and saw one at I had seen a car on autotrader.com and saw one at Patrick's and went to look at it. When I arrived I was greated by Lenny and he was wonderful. He to I had seen a car on autotrader.com and saw one at Patrick's and went to look at it. When I arrived I was greated by Lenny and he was wonderful. He told me everything about the car both positive and negative, although there wasn't much that was negative. Lenny didn't give me give me the hard sell. He gave me exactly the information I needed to make an informed decision. Josh, the sales manager was also excellent to work with. We had a difference on the price and they were very accommodating and together we were able to come to an agreement that was good for both of us. I had a great experience and would highly recommend talking with them. They are not your typical dealership.. I have walked into dealerships and walked out without a car because I hated the hard sell pressure and atmosphere. Patrick motors is a one of a kind dealership. More

My best experience so far. David Haynes was very professional, provided all information, technical and financial, so the whole process of buying a new car was well organized, quick, and "painless". professional, provided all information, technical and financial, so the whole process of buying a new car was well organized, quick, and "painless". Good impression from dealing with the management. More

Wrong oil and charges way to much for synth oil change. Left grease on door and seat. Left air filter off the car, didn't notice till we got home. I would not recommend this service center. Westborough Left grease on door and seat. Left air filter off the car, didn't notice till we got home. I would not recommend this service center. Westborough is another 10 miles away and much nicer. We will not bring our car there again. More

I was introduced to Patrick Motors through truecar.com, an online site that quoted me a great price on a VW Jetta. One of the dealers was Patrick Motors. I went there because it was closest to me. How luck an online site that quoted me a great price on a VW Jetta. One of the dealers was Patrick Motors. I went there because it was closest to me. How lucky was I? I met Lenny and he made the process very very easy. I personally don't like to deal with "salesmen" and though that may be Lenny's title, he didn't give me the stereotypical hard sell. He gave me exactly the information I needed to make an informed decision. Josh, the sales manager was also excellent to work with. I had a great experience and would highly recommend talking with them if, like me, you have had bad experiences at other dealerships. More

I had shopped every single dealership within a 50 mile radius of Worcester before I finally purchased my car at Patrick, where David and Pawel really shone as salespeople. They were friendly, truly knowle radius of Worcester before I finally purchased my car at Patrick, where David and Pawel really shone as salespeople. They were friendly, truly knowledgeable, and willing to give the customer as much time or distance as they need. At every step, they showed their commitment to being honest salespeople. I was especially surprised at the fact that their attitude was just as helpful even after I signed the papers! I think these guys have got it down: they've prioritized their long term success by treating their customers well. Patrick also has excellent pricing: they don't use the dirty trick of hitting you with an overinflated asking price and fooling you into thinking your offer price is a good deal, like typical dealerships. They start right out with a price that you would have had to negotiate for at other places. I hope they expand, and I hope that their service department is just as good when the time comes. More

I feel I got a really great car for an excellent price.This is a dealership I would recommend to my friends and family. Even my hard to please son was very satisfied with the deal I got. I have hear price.This is a dealership I would recommend to my friends and family. Even my hard to please son was very satisfied with the deal I got. I have heard very good things about your service department also and know that is just as important as getting a fair price for your vehicle. Good job Lenny! More

They honored their competitive internet price, and the entire buying process was very straightforward and hassle free. I was a little reluctant initially when I was researching for a Jetta SportWagen, bec entire buying process was very straightforward and hassle free. I was a little reluctant initially when I was researching for a Jetta SportWagen, because it is out state (I'm in Connecticut) and about 90 miles away. But nothing beats their Internet price, so I went and ended up purchasing from them as a happy and satisfied customer. Lenny was extremely helpful at introducing all the features of the car, and even took me to an "exciting" test drive :-) The manager Josh was also quite friendly and straightforward. I like their way of doing business without having to bargain back and forth and worrying about being tricked. More

A very pleasant car buying experience. David Haynes knew his products and could make accurate comparisons between the model we were looking at from Volswagon with the other competitors we were considering. his products and could make accurate comparisons between the model we were looking at from Volswagon with the other competitors we were considering. Not pushy or over-eager but very responsive. I'd strongly recommend this dealer. More

bought 2 cars, very professional consultative selling and desire to make sure we were happy with purchase and lease decision. They made financing a breeze and found excellent rates. Managers were very up fro desire to make sure we were happy with purchase and lease decision. They made financing a breeze and found excellent rates. Managers were very up front there was no riunning back and forth or playing negotiating games, a very forthright knowleagable team. More