Patrick Volkswagen

Lenny did a great job. I highly recommend seeing him for your next purchase. Aside from a minor annoyance from the finance guy everything was handled professionally. I can't say enough about the sales staf your next purchase. Aside from a minor annoyance from the finance guy everything was handled professionally. I can't say enough about the sales staff and the way I was treated. There was no pressure and all my concerns were addressed. I would definitely recommend Patrick Motors. More

My salesman Al was very courteous and genuinely cared about his customer (me). The car had to be ordered and Al kept me posted every day until delivery. Which I may add, was on time. The only minor an about his customer (me). The car had to be ordered and Al kept me posted every day until delivery. Which I may add, was on time. The only minor annoyances about the buying experience was dealing with one of the service guys. He just did not seem like he wanted to be there. I know a few people out of work who would take his job. I specifically wanted to finance the car with VW credit to take advantage of the 0% financing. Mission accomplished. But my big complaint is why did the credit department apply for financing at 4 different banks when I explicitly stated I want VW credit. I keep receiving rejection letters in the mail telling me the loan is declined because I currently have another outstanding auto loan. No kidding! I am trading a car I still owed on. There was no need for this not to mention it is bringing down my otherwise very good credit score for which I worked hard all my life. More

So happy to have found such a well run dealership. We drove from Boston to look at new Jettas and ended buying one that afternoon. We got a super deal! What a clean well run place Patrick Motors is. A wi drove from Boston to look at new Jettas and ended buying one that afternoon. We got a super deal! What a clean well run place Patrick Motors is. A wide selection of automobiles and if they do not have what you want they will go out and get it! When we left my husband and I agreed that we felt like we were part of the family not some random customer. The sales staff are very up to date on all the features and explain everything. We were truly amazed at the time spent with us. Also, the owners are always there, in fact they greeted us which really made us feel like it was more than just buying a car. Please take the time and drive out to meet the sales and service folks at Patrick Motors. You will be glad you did. And we saved money compared to all the other dealers. Thank you again.......................Dr. G. , Boston, Ma. More

I bought a used 2007 Honda Accord from this dealership. While I was not expecting a perfect car I was expecting an effort to make it close to new, within reason. First mistake: my test drive was in t While I was not expecting a perfect car I was expecting an effort to make it close to new, within reason. First mistake: my test drive was in the rain. What did I miss? Mismatched tires, a chipped front windshield and several small dents which I noticed after I got home with the car. The mismatched tires were taken care of after I complained. That was just too glaring of an error to be able to avoid correcting. The chipped windshield was greeted with "directions" to an auto glass repair place. And the dents weren't worth mentioning after the response I received about the glass. My point is simple, if you are going to buy a used car from Patrick go over it with a fine tooth comb. I believe that they will take care of all reasonable requests if those requests are made prior to the actual sale. They are not going to go out of their way to look closely at a car. The cost to them to remove the dents and fix the chipped windshield would have been less than $200. A better detailing job also would have removed many of the scratches that a closer inspection revealed. Again, only the one I pointed out (the most obvious one) was removed. My experience, several weeks before, buying another 2007 Accord from Bernardi Honda was more satisfying. At Bernard everything, within reason, was taken care of without any complaints. More

Experience with Patrick I am rating as good, really started off bad with Mike Hardink, no straight answers and no willingness to work on price or anything. I have bought several cars from Patrick, all started off bad with Mike Hardink, no straight answers and no willingness to work on price or anything. I have bought several cars from Patrick, all with Mike, but I wouldn't do it again with him. The rest of the team really worked hard to make up for the beginning. and they were all far more reasonable. More

This is my first volkswagen,my salesman Dave was very helpful to me on making my deccision,I had been looking for a new car since april- 2009.Dave was very patient with me,he got my payment where I neede helpful to me on making my deccision,I had been looking for a new car since april- 2009.Dave was very patient with me,he got my payment where I needed it to be and got me the car I wanted...Thanks Dave!!! I will be back when I'm ready for a new car... More

After reaching 200K on my 2004 Acura TSX I was looking for a heavier SUV. I looked at the Acura MDX, Toyota Venza and then the Volkswagon Touareg. I called ahead and Pawel had (3) Touareg models waiting for a heavier SUV. I looked at the Acura MDX, Toyota Venza and then the Volkswagon Touareg. I called ahead and Pawel had (3) Touareg models waiting for me to test drive. He was pleasant to work with and he knew the Touareg inside and out. He knew when to speak and when to listen. His followup was stellar and I would recommend him to anybody. More

My wife and I have purchased many vehicles from the My wife and I have purchased many vehicles from the Patricks. They always have a good selection with great pricing. We are always treated fairly o My wife and I have purchased many vehicles from the Patricks. They always have a good selection with great pricing. We are always treated fairly on our trade ins as well. Al was great as always. Aaron was very pleasant to work with as well and Andy made the finance process very easy. More

This is my fourth Passat and the experience was again very positive. Pawel was most helpful and accommodating, working with Aaron to arrived at a payment plan that made the sale work. I was impressed w very positive. Pawel was most helpful and accommodating, working with Aaron to arrived at a payment plan that made the sale work. I was impressed with how rapidly they were able to secure the color and model that I wanted and how prompt they were in getting the vehicle prepared for me to take ownership. Because I was out of town for a week following the day I picked up the vehicle, it was imperative that I get the vehicle inspected. Because my licensed plate was damaged, they were unable to give me an inspection sticker. However, Pawel and Mike's efforts and concern were appreciated and we did succeed one day later. Since then, I've spoken to Pawel a couple of times about some follow-up issues and, as I expected from my previous experience with him, he was most solicitious. I truly feel that I have a great vehicle (one with xxxxx) and a wonderful support team at Patrick's. More

I had seen a car on autotrader.com and saw one at I had seen a car on autotrader.com and saw one at Patrick's and went to look at it. When I arrived I was greated by Lenny and he was wonderful. He to I had seen a car on autotrader.com and saw one at Patrick's and went to look at it. When I arrived I was greated by Lenny and he was wonderful. He told me everything about the car both positive and negative, although there wasn't much that was negative. Lenny didn't give me give me the hard sell. He gave me exactly the information I needed to make an informed decision. Josh, the sales manager was also excellent to work with. We had a difference on the price and they were very accommodating and together we were able to come to an agreement that was good for both of us. I had a great experience and would highly recommend talking with them. They are not your typical dealership.. I have walked into dealerships and walked out without a car because I hated the hard sell pressure and atmosphere. Patrick motors is a one of a kind dealership. More