Patrick Volkswagen

I absolutely recommend Patrick VW and David Haynes to anyone looking to purchase a great new vehicle without the typical hassle you get from other dealers. My salesman, David Haynes, was knowledgeable, f anyone looking to purchase a great new vehicle without the typical hassle you get from other dealers. My salesman, David Haynes, was knowledgeable, friendly and extremely helpful. I felt very comfortable with David. He listened to what I need and helped guide toward the car that was the right fit. No sales tricks or pressure - just a very relaxed and satisfying car buying experience. Camillo Paparelli More

My wife and I have been VW owners for 40 years. We return to Patrick Motors for the excellent service department and the friendly sales staff. As usual, our buying experience was effortless and David Haynes to Patrick Motors for the excellent service department and the friendly sales staff. As usual, our buying experience was effortless and David Haynes was wonderful to work with. He listened to our needs and directed us to a car that fulfills our requirements. We certainly recommend Patrick Motors and Volkswagen to anywone who is in the market for a car. More

Greeted at the door and quickly placed with Salesman Robert. I told him which car I was interested in and before I knew it I was given the asking price of the car and we were on a test drive. Without an Robert. I told him which car I was interested in and before I knew it I was given the asking price of the car and we were on a test drive. Without any pressure I was asked if I would like to buy the car and if I did what was I willing to pay. I gave him my offer and in less than a minuete the deal was done. Easiest and most pleasent car purchase I have ever done More

Our car buying experience at Patrick VW in Auburn, MA was wonderful. Our salesman, David Haynes, was knowledgable, friendly and extremely helpful. We felt very comfortable with David from the minute we got t wonderful. Our salesman, David Haynes, was knowledgable, friendly and extremely helpful. We felt very comfortable with David from the minute we got there - he listened to what our needs were and helped guide us toward the car that was the right fit for us....no sales tricks or pressure - just a very relaxed and satisying car buying experience. We absolutely recommend Patrick VW and David Haynes to anyone looking to purchase a great new vehicle without the typical hassle you get from other dealers. It was the easiest, most pleasant car buying experience we've had. Dan Feeley & Jennifer Novelline More

In 2008 my wife and I purchased two 2008 VW Passats. We enjoyed them very much and enjoyed our service and relationship with Patrick's VW. Last week we purchased a new EOS and CC and once again felt the d enjoyed them very much and enjoyed our service and relationship with Patrick's VW. Last week we purchased a new EOS and CC and once again felt the dealings with Patrick were very professional and enjoyable. We love both vehicles. We also would recommend Patrick Motors and the VW's to anyone looking for a new car. More

2nd car bought from Patrick Motors. Had a few problems with 1st one and they handled the problems and even gave me a loaner. My wife and I were impressed the way we were treated. An actual pleasure dealin with 1st one and they handled the problems and even gave me a loaner. My wife and I were impressed the way we were treated. An actual pleasure dealing with this company. When we got the vehicle and went home there was alittle noise in the front wheel and called the dealership and they asked if we could bring it right in whick we did. It turned out to be something picked up on the road that got into the front wheel. It was taken care and they couldnt apologize enough to us that we had to b ring the car back the same day. A claas act and dealership. My 3rd car wiil without a doubt come from Patrick motors More

Went in to get warranty repairs, they either said warranty did not cover problems, or the problem was not there. Took to another dealership, they fixed everything under warranty. Treated absolutely h warranty did not cover problems, or the problem was not there. Took to another dealership, they fixed everything under warranty. Treated absolutely horribly by service rep, who was rude, all but screamed at me when I suggested these things are covered by warranty. Also set up an appointment on the phone a week before I brought in the car, however they had no record and I had to wait about 1/2 while they entered in the information I had already told on the phone before. They replaced a part, I had to ask 3 people to get the old part, as to confirm they had actually done the work they did. I had to pay for the work, but the original dealership I bought it from covered the cost of it, as it was supposed to be covered by warranty. More

I was blown away by the knowledge this individual possessed, Bob not only made my new car buying experience thrilling but I also got a great deal on a sweet new VW. I am telling my friends and they a possessed, Bob not only made my new car buying experience thrilling but I also got a great deal on a sweet new VW. I am telling my friends and they are telling their friends. I also feel that a great dealership is very rare, this is as great a find as it was a great car to buy William White More

Where do I start. I went there looking for a good used car and found a volkwagon Passat 4 motion. I liked the car and they convienced my to buy said car. The lies: I was told it runs on regular gas, and t car and found a volkwagon Passat 4 motion. I liked the car and they convienced my to buy said car. The lies: I was told it runs on regular gas, and that the Navagation has a slot for a CD as well while using the navagation (This is a DVD nav system); I was also told that I could install a six disk CD changer in the glove box. I questioned them about the cars appereance and if it was as clean as they said. I only saw this car at night,and we had a snow storm during the day and never saw the car completely cleaned. They said it was the "cleanest vehicle without flaws they had seen and that a salesmanger had even driven it." When I asked if it was a VW Certified car. They said for that I needed pay for the certification and to put down an additional $1,500. Well needless to say none of this is true. The car was clean inside but all 4 rims were damaged, If you take the navagation CD out you lose Navagation and can't use the CD player if using nav. The car takes a minium 91 octane gas. You cannot load two disk's at the same time, and since it has an aux port you can't use 6 disk changer. At 46 years old thought I would never get taken again, but it happened. I put $5,000 down on the car and thier exact words were, "you have plenty of equidy in this car." I paid $23,499 and got taken. I tried contacting them to see if I could give the car back(I knew it would be at a slight loss, that's what I thought)to buy a Subaru at thier other store. They wouldn't even nogociate at all. They had taken me and they new it. Well I contacted Father and Son's Volkwagon and they told me to certifie a car only cost $500.00. They had already taken my trade and told me there's no going back. I can say with all honesty the only person that was worth talking to is Al the salesman and they kept him quite the whole time. More

I just recently purchased my new car at Patrick's and my overall experience was great. From the sales person to management this is by far one of my best car buying experiences. There was no pressure they ma overall experience was great. From the sales person to management this is by far one of my best car buying experiences. There was no pressure they made me feel comfortable and gave me a great deal. Thanks More