Patrick Volkswagen
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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The dealership and employees were extremely receptive to my wants. I went into the dealership with very explicit specifications for the exact car I wanted. Within a week I had that exact car! Couldn't be ha my wants. I went into the dealership with very explicit specifications for the exact car I wanted. Within a week I had that exact car! Couldn't be happier... More
This was a great buying experience for me, the best so far. I came to the dealership just looking to get out of my Mazda 6 and get into a more fuel efficient diesel car. I said that at this point I didn far. I came to the dealership just looking to get out of my Mazda 6 and get into a more fuel efficient diesel car. I said that at this point I didn't know when I would be purchasing a new vehicle. My salesman John never once told me I had to do this now, or ever tried to convince me, and this was the first time I went to buy a car and was not pushed toward purchasing a new vehicle. The experience was just great, and I plan to tell all my friends and family, and will be back one day. More
Eric Sussman & team members from Patrick Volkswagen were a pleasure to work with. It felt great knowing I received a fair deal -in a professional & respectful manner. Follow up & keen attention to de were a pleasure to work with. It felt great knowing I received a fair deal -in a professional & respectful manner. Follow up & keen attention to detail was greatly appreciated. More
Eric Sussman is a great dealer - he was genuine, cared about the customer, and most of all got us a great deal! I went to many dealerships before coming to Patrick's - and they for sure gave me the best b about the customer, and most of all got us a great deal! I went to many dealerships before coming to Patrick's - and they for sure gave me the best bang for my buck. I would recommend making an appointment with Eric if you want to buy a car. More
I was skeptical about car shopping in general... then I went to Patrick Motors. I had a million questions about my purchase. John worked with all of the members of the Patrick Staff to ensure that each and went to Patrick Motors. I had a million questions about my purchase. John worked with all of the members of the Patrick Staff to ensure that each and every one of my questions were answered completely. We never felt uneasy with the staff at Patrick; in fact it was quite the opposite. They were sincere and bent over backwards to get us at GREAT deal. We were so impressed with Patrick VW at the end of the day,we bought two new cars! We cannot say enough about how wonderful everyone was. If you head to Patrick you wont be disappointed. Oh and make sure you ask for John! More
Sometimes it's not what happens at a dealer, but how the dealer responds to it. We drove 40 miles to purchase this certified used car and when we picked it up, one of the dealer's staff had scratched the f dealer responds to it. We drove 40 miles to purchase this certified used car and when we picked it up, one of the dealer's staff had scratched the fender and bumper. The dealer handled the situation perfectly - they gave us a free work order for the body work that day and then had the car taken to a body shop for the appropriately repairs. The car was delivered good as new. It wasn't the most seamless car purchase ever but in the end, everything worked out. More
David was very supportive during my leasing experience. I greatly appreciated his help and extra efforts. I am glad he was there to assist me through the process. greatly appreciated his help and extra efforts. I am glad he was there to assist me through the process. More
I drove from Chicopee MA to chcek out a 2008 Jetta-nice clean car with low miles. I had an excellent sales experience with David Haynes-nice and easy and a no stress-no pressure sales environement. It was clean car with low miles. I had an excellent sales experience with David Haynes-nice and easy and a no stress-no pressure sales environement. It was definately worth the drive! I would recommend David and this dealership again & again. More
The staff at Patrick Motors was courteous and attentive. David provided us with great information and Al was very helpful during our follow-up visit. We test drove a couple of vehicles, and they found us a David provided us with great information and Al was very helpful during our follow-up visit. We test drove a couple of vehicles, and they found us a Jetta TDI with exactly the features that we wanted. Overall the experience was very positive. More