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Patrick Volkswagen

Auburn, MA

4.8
1,176 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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519 Washington Street

Auburn, MA

01501

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Showing 1,176 reviews

June 05, 2025

This dealership is the best dealership ever always feel like your home the staff are friendly and wonderful always making sure you are ok and being deal with 100% thumbs up . This is family right here More

by mauvelettev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Patrick Volkswagen responded

We're delighted to hear that you feel at home with us here at Patrick Motors Volkswagen! Our team is dedicated to providing a welcoming and friendly atmosphere, so it's great to receive this feedback. Thank you for your kind words and support!

May 29, 2025

Efficient, well organize, excellent customer service and customer interaction. Customers want to come back for future business and recomend Patrick to others More

by dluque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Patrick Volkswagen responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Patrick Motors Volkswagen provided excellent service and made a positive impression. We look forward to welcoming you back in the future! Safe travels!

May 28, 2025

Sarah and Cristian are really accurate and precise people to work with. They are truly the best service department I have ever worked with. They are 10 Stars never mind 5 Stars. Patrick VW is the place to More

by martinpmf@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Patrick Volkswagen responded

Hi Martin, thank you for sharing such a glowing review! We're delighted to hear that Sarah and Cristian provided top-notch service at Patrick Motors Volkswagen. It's wonderful knowing our team made you feel like family, and we look forward to serving your vehicle needs in the future! Safe travels!

May 27, 2025

This service department was excellent to work with. Every person I spoke to provided excellent customer service! I highly recommend this service department for any work More

by hetherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
May 28, 2025 -

Patrick Volkswagen responded

Hi Hetherman! Thank you for recommending our service department at Patrick Motors Volkswagen! We're delighted to hear that our team provided excellent customer service. We appreciate your support and look forward to assisting you again in the future!

May 22, 2025

Since my purchase of the VW beetle all service was obtained at this site. We find the staff always very kind and helpful! Very happy with the service! Now if only I could get another VW bug convertibl More

by Colleen mandella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara and ?Matthew
May 23, 2025 -

Patrick Volkswagen responded

Colleen, we're delighted to hear that you've had such positive experiences with our team at Patrick Motors Volkswagen! It's always a pleasure serving you and your Beetle. Thank you for being a customer!

May 19, 2025

Ramez was an amazing sales associate he made it quick and easy to find the car that i needed. The dealership was amazing as well More

by agelhoussan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Patrick Volkswagen responded

We're delighted to hear that Ramez made your car-buying experience quick and easy at Patrick Motors Volkswagen. Thank you for the positive feedback, and enjoy your new vehicle!

May 18, 2025

The dealership was extremely helpful with me finding a new car. They were very fair with their prices and Joe was very helpful! More

by Miargilmore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Patrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Duggan
May 19, 2025 -

Patrick Volkswagen responded

We're delighted to hear that Joe and the team at Patrick Motors Volkswagen provided you with a helpful experience. Thanks for choosing us!

April 26, 2025

Wonderful people to work with took time to explain everything and answered all my questions More

by jberes125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Patrick Volkswagen responded

You’re a star for giving us five stars! We’ll see you next time! - Patrick Motors Volkswagen

April 25, 2025

This was the second experience with the service department at Patrick Volkswagen. The reason I came back was the first time my.expectations were exceeded. Same result for this visit. Try 'em you' More

by fredsheahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Hall
Apr 28, 2025 -

Patrick Volkswagen responded

Fred, we're delighted to hear that your experiences with our service department at Patrick Motors Volkswagen have consistently exceeded expectations. Thank you for the recommendation and continued trust in us!

April 22, 2025

Inspection done and wiper blades changed. Explained why tires can’t be rotated. No problems at all! More

by jschectman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Patrick Volkswagen responded

Hi Chectman! Thank you for your visit! We're glad to hear everything went smoothly with your inspection and wiper blade replacement at Patrick Motors Volkswagen. We also appreciate your understanding regarding the tire rotation. Our team always aims to keep you informed and safe on the road.

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