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Patrick Volkswagen

Auburn, MA

4.8
1,163 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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519 Washington Street

Auburn, MA

01501

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Showing 1,163 reviews

March 25, 2025

Joe and his managers were outstanding. Got me in and out. Helping me get this special Jeep for my wife. Thank you everyone!! More

by bmritter4944
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Patrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Patrick Volkswagen responded

We're delighted to hear that Joe and the team at Patrick Motors Volkswagen made your experience smooth and efficient. We hope your wife enjoys her Jeep! Thank you for choosing us!

March 25, 2025

Patrick Volkswagen is courteous, efficient, clean and professional. Their service depatment is exceptional. Sarah Hall is particularly pleasant and knowledgeable. I hav dealt with Sarah for many years More

by jgrudzinskas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hall
Mar 26, 2025 -

Patrick Volkswagen responded

Thank you for the wonderful feedback! We're delighted to hear that Sarah and our service department at Patrick Motors Volkswagen have consistently provided exceptional care. We appreciate your loyalty over the years!

March 23, 2025

Fast, efficient service with comfortable waiting area, have used loaners in the past with great service. More

by joyann3457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Patrick Volkswagen responded

Joyann, we're delighted to hear you enjoyed the fast and efficient service at Patrick Motors Volkswagen. It's great that our waiting area met your needs and that you've had positive experiences with our loaners in the past! Thank you for sharing your feedback!

March 21, 2025

Great dealership, good people working here have bought several cars at Patrick over the years! More

by Danno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Patrick Volkswagen responded

Thanks for the stellar rating! We're glad you had a great experience! - Patrick Motors Volkswagen

March 19, 2025

I had an appointment for an oil change. I was taken in early and finished in a timely manner! More

by Kmarinucci10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Patrick Volkswagen responded

Thank you for sharing your experience! We appreciate you visiting us here at Patrick Motors Volkswagen and hope to see you again in the future!

March 12, 2025

Great guys, very informative and easy to work with in a low pressure environment. Highly recommend! More

by Blaccordx87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Balkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Patrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Rivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Patrick Volkswagen responded

Thank you for trusting Patrick Motors Volkswagen with your business! We hope to see you again next time!

February 05, 2025

It was a pleasure to work with Andrew and Justin. We came to an agreement for the new car More

by ChrisK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Gama
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Bernier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Patrick Volkswagen responded

Thank you for the great review, Chris! We're so glad you enjoyed working with Andrew & Justin and we hope to see you again next time here at Patrick Motors Volkswagen!

February 01, 2025

The customer service staff was excellent. The service was great and the car was ready when promised More

by nanthibs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hall
Feb 03, 2025 -

Patrick Volkswagen responded

We're so glad to hear it! Thank you for rating us five stars! – Patrick Motors Volkswagen

February 01, 2025

Great service department. Easy online appointment process on their website. New facility with drive in garage to access the service area. More

by kmdjr68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Patrick Volkswagen responded

We're delighted to hear that you had a great experience with our service department at Patrick Motors Volkswagen! It's wonderful to know the online appointment process and new facility met your expectations. Thank you for sharing this feedback!

January 16, 2025

Very pleased with the staff and how I was treated. I came in with a problem from another dealership and they cleared it up for me. Communication by phone and on site was fantastic. It was a pleasure… More

by vwdriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
Jan 16, 2025 -

Patrick Volkswagen responded

We're delighted to hear that our team at Patrick Motors Volkswagen was able to resolve your issue and provide excellent communication throughout the process. It's wonderful knowing you'll be returning for all your future needs, and we'll make sure Keith knows about your appreciation!

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