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Patrick Volkswagen

Auburn, MA

4.8
1,152 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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519 Washington Street

Auburn, MA

01501

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Showing 1,152 reviews

December 03, 2024

Totally on the level. Super helpful made everything easy. Really appreciate the staff and all the support we got More

by TerryL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Patrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Patrick Volkswagen responded

Terry, we're delighted to hear that our team at Patrick Motors Volkswagen made everything easy for you. Thank you for the kind words and support!

November 26, 2024

Excellent Experience! Car is running great! No pressure! Everyone was very helpful, cooperative and friendly!!! More

by bseaward53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Patrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Patrick Volkswagen responded

We're delighted to hear about your excellent experience with us at Patrick Motors Volkswagen! It's wonderful that the team made you feel comfortable and supported. Thanks for sharing this feedback!

November 19, 2024

Erika in the service department was great to work with. She kept me up to date on my car and I was able to get a loaner vehicle. Definitely would recommend her to anyone who has a VW. More

by Cstev118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Patrick Volkswagen responded

We're delighted to hear that Erika provided excellent service and kept you informed during your recent visit here at Patrick Motors Volkswagen. Thank you for recommending us and please don't hesitate to reach out if we can assist you again in the future!

September 24, 2024

Courteous service and parts department. Work done on schedule with reminder of future maintenace as needed. Shuttle ride makes dropping car off convenient. More

by Ross
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Albee
Sep 27, 2024 -

Patrick Volkswagen responded

Ross, we're glad to hear you had a positive experience with our service and parts department at Patrick Motors Volkswagen. Thanks for highlighting the convenience of our shuttle ride!

September 08, 2024

I made an appointment with Ramez to look at a VW Atlas. My husband and I arrived for our appointment and were shown an Atlas that met our requirements. We test drove the car and began looking at our optio More

by Mandy
Recommend Dealer
No
Employees Worked With
Ramez Abdi
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

We recently had the pleasure of working with Justin as our sales rep, and I can't recommend him highly enough. Justin demonstrated a level of professionalism and expertise that made the entire car-buying More

by Sgilrein3
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Gama
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie also was fantastic as well!!
August 11, 2024

Can't say enough great things about Cristian, Sara and the VW service dept. Did a lot of work on my kids' 2016 Jetta and were completely transparent, went above and beyond. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian, Sara
July 28, 2024

I have brought my car in there and the engines has had to be torn down over three times and they still have not fixed it compl. Every time we get it back, the light comes back on, and we have to bring it bac More

by Cotejjjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erika Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Couldn't have asked for a smoother process for buying a car. Ramez was extremely helpful and communicated with me every step of the way. More

by gianprotano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

Working with Andrew was a pleasure. We were pleasantly surprised to have significant value in our leased vehicle to apply to the new Tiguan lease. The process was easy and painless an More

by Rav 4 man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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