
Patrick Subaru
Shrewsbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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JOE DINEEN We went into the dealership so nervous, not knowing what to do, it had been a long time since we bought a new car. Joe was patient, kind and most of a We went into the dealership so nervous, not knowing what to do, it had been a long time since we bought a new car. Joe was patient, kind and most of all understanding of our situation and was dedicated to getting us a good deal. He had an lets do this approach, and answered all of our questions, and didnt leave one unanswered. He just is an all around great person to be around, and buy a car from. We will definitely be servicing our new Subaru 2019 Forester Sport at Patrick Subaru. Thanks Joe! Hope you are enjoying your Subaru Swag! More
Jacob Rocks! Jacob took his time to work out plenty of options for us before getting us a to a car that we really like. Thanks Jacob! Jacob took his time to work out plenty of options for us before getting us a to a car that we really like. Thanks Jacob! More
Me: 23 M; Car: 2018 WRX Pros: - Lowest price in NE (best savings plans) - < 25 mi, completely new. - Honest I'm young, buying my first car. Normally that's a green lig Pros: - Lowest price in NE (best savings plans) - < 25 mi, completely new. - Honest I'm young, buying my first car. Normally that's a green light for sales people to take advantage, but not for Joe. He was friendly and informed. He worked with me through all my questions, but never hesitated to get answers from management for clarification before passing on the info; in this way, I knew I had all the details. - Respectful When I wanted to talk pricing and negotiating strategies with my parents (a more experienced eye), Joe respectfully left the table to give me the privacy I deserve. He did not try to gather information from my "off the table" convo for any reason. - Easy to work with When we were about to make a deal, I sprung the old "now let negotiate for add-ons", and he just laughed along with me. We were able to work out getting a small cosmetic tune added for free to the deal. - Time I came late in the day, but Joe was willing to work with me through the process, putting in the extra hours without complaint to help make me feel valued as a customer, and as a person. Cons: - I came for a quote but left with a car. But is that really so bad? Can't really say anything bad about Joe, he's a pro. And he still provides me the best service when I call him with questions many months later. More
Bought 2019 Subaru Forester Very relaxed and comfortable environment. Easy process. No pressure. Felt good about my purchase. I will definitely consider this dealership and Mike Very relaxed and comfortable environment. Easy process. No pressure. Felt good about my purchase. I will definitely consider this dealership and Mike for any future purchases. More
Awesome, honest service!! This is my second time going to Patrick Subaru (after an outstanding experience with my wife’s Crosstrek) I decided to take my mother for a pre-owned This is my second time going to Patrick Subaru (after an outstanding experience with my wife’s Crosstrek) I decided to take my mother for a pre-owned Legacy. Susan Mattero and John Watt are the epitomy of no pressure, no hassle car sales. John went through the entire process step by step for my mother (who hasn’t purchased a new car in about 8 years). It put her mind at ease throughout everything. Thanks again and we will be back to upgrade to the Ascent in a few years! :) More
Excellent Car Purchase Experience This was our first Subaru purchase and my husband and I were purchasing a vehicle for our daughter for school commuting purposes. We selected Subaru f This was our first Subaru purchase and my husband and I were purchasing a vehicle for our daughter for school commuting purposes. We selected Subaru for it's reliability and safety ratings and also the AWD capability. We really didn't know what to expect when purchasing a car, but Sam made the process easy. She was really knowledgeable about the cars and all the features, and she got us all of the information that we needed to make a good decision that we felt comfortable with. We never felt rushed or pressure during the process, which I really appreciated. When we went in to pick up the car from Patrick Subaru, the registration, plates, and all of the paperwork were ready to go. I appreciated that as well since this saved me a lot of time and hassle. Overall, it was a great experience, and I would definitely recommend Sam and Patrick Subaru. More
No pressure, professional, customer service I’ve been to Patrick Subaru 3 times in the last few months. I’ve test driven a number of cars there -all of which I really liked. I worked with Al eve I’ve been to Patrick Subaru 3 times in the last few months. I’ve test driven a number of cars there -all of which I really liked. I worked with Al every time and he was professional, knowledgeable, kind, pleasant, no pressure, and clearly an experienced car guy. I told him I would be back when I was ready to buy because of his approach. I just picked up my Subaru Impreza from Al this evening and I’m thrilled. I have purchased 7 cars in my life. Some were new, some were used. But I never had an experience as easy and pleasant as I had working with Al at Patrick Subaru. Thanks Al! I’ll see you when I’m ready to get my 8th car. More
Another Great Subaru Experience After owning my previous Forester for 9 years, I was ready to upgrade to a newer car. Having recently moved to Massachusetts, I found Patrick's adve After owning my previous Forester for 9 years, I was ready to upgrade to a newer car. Having recently moved to Massachusetts, I found Patrick's advertising to be enticing. After visiting the showroom on a very busy Saturday when everyone was serving other customers, I was very pleased to be able to arrange time to visit the showroom, and was immediately helped by Frank Wilcox. Frank was very patient and helpful in determining what car best fit my needs and my budget. I felt that our discussions always centered on my wants and needs, and not which car Frank wanted me to buy. Luckily my perfect Crosstrek was waiting for me on the lot, and I was able to pick it up the very next day. I would highly recommend Patrick Subaru to friends and family. More
First Timer I received assistance right away from Chris Rodgers . He took the time and asked us what we were looking for , checked the inventory and found exactly I received assistance right away from Chris Rodgers . He took the time and asked us what we were looking for , checked the inventory and found exactly what we wanted . It was the best customer serviced I received from a dealership. We were in and out within the day . He got the insurance on the phone , made everything quick and easy . Their finance guy was awesome in explaining each and every bundle . He gave us a great understanding of everything. I’m so glad we came here because now we’re walking out with a brand new car . More
No Pressure Sales I recently bought a Subaru from Patrick after my car was totaled. The sales team, and Mike in particular, were awesome to work with and made the shopp I recently bought a Subaru from Patrick after my car was totaled. The sales team, and Mike in particular, were awesome to work with and made the shopping experience easy. Mike was completely upfront and transparent regarding cost of the car, was knowledgeable about the vehicles, and did not pressure me into making a decision. I truly felt like he wanted to make sure I got the car I wanted, not the car he wanted to sell. I will recommend this dealership to anyone and will return there in the future. More