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Patrick Subaru

Shrewsbury, MA

4.6
2,579 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020. We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
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247 Boston Turnpike

Shrewsbury, MA

01545

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Showing 2,579 reviews

October 01, 2019

Fine service This is my fourth Subaru Outback. Very reliable vehicle especially in New England winters. Mr. Pagliaro was helpful, prompt, thorough, knowledgeable More

by janetbenestad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Pagliarulo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Patrick Subaru responded

Thank you so much for your business, Janet! We hope you're enjoying Outback number four. Please reach out with any questions!

September 30, 2019

Purchasing my new Subaru Forester I was welcomed to the dealership the minute I walked in the door and was immediately assigned to John Watt who was enthusiastic about the interview to More

by Flowermom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember other names, John Watt
Oct 03, 2019 -

Patrick Subaru responded

We are so happy to hear about your experience with John! Thank you for your business and for taking the time to leave us a review. We hope you're loving your new Forester so far!

September 30, 2019

Overall, exceptional experience. Knowledgeable and caring staff. John was super nice to work with. He took us through the whole process of purchasing a 2019 Forester. Handled every More

by Subaru Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Watt, Adam Kotsopoulos
Oct 03, 2019 -

Patrick Subaru responded

Thank you for leaving such a great review! Wishing you many happy miles in your new Subaru Forester. Please feel free to reach out with any questions you might have!

September 30, 2019

Second Vehicle Purchased at Patrick Subaru - Two years ago my wife and I purchased our first Subaru for her, a new '18 Crosstrek. Almost two years later I'm back to purchase myself a new '19 Impr More

by DCV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Goodro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Bourget
Sep 30, 2019 -

Patrick Subaru responded

Thank you so much for your continued business! We appreciate your business and hope both you and your wife are loving your Subarus so far. Wishing you many happy miles in your new Impreza!

September 28, 2019

Very satisfied with experience choosing the right vehicle I found this dealership staff very helpful, friendly, knowledgeable... facility clean and welcoming .... Christian helped me answer all questions aske More

by Crosstrekfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Capellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Patrick Subaru responded

Congratulations on your new Crosstrek! We appreciate your business and your feedback, and hope you're loving it so far.

September 28, 2019

Go with Joe!!! My car buying experience with Joe was by far the best ever! There was no stress at all. Joe is low key and super friendly. He takes his time explainin More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tri Le
Sep 30, 2019 -

Patrick Subaru responded

Hello! We are so happy to hear about your experience with Joe. We sincerely appreciate your business, as well as your feedback! Please feel free to reach out to us for all of your future Subaru needs.

September 27, 2019

No Hassle review of options and quick car pick-up Courteous sales experience. Patient review of car options and available stock. Easy pick-up. Sales person willing to explain car features. Flexible pi More

by Maria
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian Capellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Patrick Subaru responded

Hi, Maria! We're so happy to hear about your experience with Christian. Wishing you many happy miles in your new Subaru!

September 27, 2019

stress free Patrick Subaru and Christian was a welcoming place with answers to any questions or concerns i had. Proud to be a new owner of a Subaru. More

by ChrisC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Capellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Bernier
Sep 30, 2019 -

Patrick Subaru responded

Welcome to the Subaru family! Thank you so much for your business and for taking the time to leave us a review. Wishing you many happy miles!

September 26, 2019

Tight, Timely, and very professional in all regards. They went out of their way to find my Subaru Outback XR 2020 in short order with all my desired options. I drove an hour both ways from the next state More

by timothy.root
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Brattlof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tri Le, Abbi Roman
Sep 27, 2019 -

Patrick Subaru responded

Hi, Timothy! Thank you so much for going out of your way to do business with us. We truly appreciate your feedback! Wishing you many, many happy miles in your new 2020 Outback.

September 26, 2019

Turn over lease purchase Igor was great! The whole team from the initial greeting to the financial close were professional and polite. I have a wonderful New Subaru Outback! I More

by Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tre? Spelling in finance very professional and polite too. , Michelle Bourget, Sean Foley, Brandon Keddy, Igor Gama
Sep 26, 2019 -

Patrick Subaru responded

Hi, Cheryl! Thank you so much for taking the time to leave us a review. We hope you're loving your new Subaru Outback so far! Wishing you many happy miles.

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