
Patrick Subaru
Shrewsbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Al was incredibly helpful throughout the entire car buying process. From test driving to purchasing a car to resolving a vmcouple issues that arose soon afterwards, I have no complaints at all! buying process. From test driving to purchasing a car to resolving a vmcouple issues that arose soon afterwards, I have no complaints at all! More
First Brand New Car Purchase! Joe D and his team helped me purchase a brand new Subaru! My very first car was a used 2009 Subaru Forester (bought from the same dealership and sales Joe D and his team helped me purchase a brand new Subaru! My very first car was a used 2009 Subaru Forester (bought from the same dealership and salesman). I loved it so much and knew I wanted to try the 2020 version. Joe D was very professional in helping me decide between two Forester models. Even during this pandemic, the process was quite easy for a young car buyer like myself. I left feeling comfortable with the deal we made and knowledge I gained. I would highly recommend this dealership! More
Best Car Dealership! Joe and his team helped me buy my first Subaru and they are FANTASTIC. From the minute I walked in the lot to leaving with my car a few days later the Joe and his team helped me buy my first Subaru and they are FANTASTIC. From the minute I walked in the lot to leaving with my car a few days later they were highly knowledgeable, helpful, and transparent. The most helpful and stress-free car experience I've ever had. I cannot recommend them enough! More
Great, easy to work with. Fast transaction at a good price. Following all social distancing protocols, but still able to car shop which was great. price. Following all social distancing protocols, but still able to car shop which was great. More
Stress-Free Car Buying Experience! Where do I begin with my experience at Patrick Subaru? I wanted to buy a new car this year and held off with so many things going on. Last week, I Where do I begin with my experience at Patrick Subaru? I wanted to buy a new car this year and held off with so many things going on. Last week, I looked at the used car inventory on a whim at Patrick Subaru and found an Outback I absolutely loved that fit all my criteria. I inquired about the car and was emailed an immediate response from Ashley. Ashley explained to me how the process would work during this time (during COVID-19) and her detailed response made me feel comfortable about moving forward with making an appointment to test drive the car. The day of my test drive, Michelle reached out to me to confirm my appointment time and explained how she will take the proper steps to disinfect the car prior to my arrival and that the car would be out front once I arrive - contact-less test drive was amazing and streamlined! The test drive went smoothly and upon my return, I decided to move forward with purchasing. Michelle helped me get my paperwork all set and explained everything in depth in terms of my financing options, why my current vehicle was appraised at the price it was, and the process her dealership would need to take to ensure I could take my car home as soon as possible. Due to the delays with the bank during COVID, I wasn't able to take home my car that same day, but Michelle made an appointment for me to come in the following day so we could finalize the sale. She was extremely helpful and patient this entire time. On the day of the sale, I was met by Tri who helped me with the rest of my paperwork and spent time explaining what each document was that I was signing. When we were finalizing my financing options, he explained the various add-ons offered by the dealership and spent time asking me about my concerns and driving history. This helped him determine what was the best option for me to add on and what was unnecessary; he didn't pressure me at al into adding something on that I truly didn't need. Overall, my experience at Patrick Subaru was like no other. I've dealt with many car dealerships before and I have never had a car buying experience that was so stress free and actually enjoyable. Everyone who helped me at Patrick Subaru was incredibly understanding, patient, and extremely helpful. The no-pressure environment definitely added to the experience. I highly recommend Patrick Subaru for anyone looking to purchase a Subaru; you won't be disappointed and you'll leave with a huge smile on your face! More
Very helpful and prompt Everyone at the dealership was prompt in responding to my questions and thorough in their responses. My initial contact was with one salesperson who c Everyone at the dealership was prompt in responding to my questions and thorough in their responses. My initial contact was with one salesperson who came recommended by a friend. Because of the current pandemic situation, that salesperson was not readily available. Nonetheless, the head of the sales department took over and responded to my initial request. He made an appointment as soon as possible and when he got involved in helping another customer, he quickly made arrangements for someone else to handle things. Tri in finance was really helpful in explaining financing options. When I did finally visit the dealership, everyone was polite and helpful. A great experience and the easiest time I've ever had purchasing a car. More
Every person that I dealt with made my car buying experience very easy under the circumstances that we all are experiencing. There was absolutely no pressure from anyone to make the purchase that I experience very easy under the circumstances that we all are experiencing. There was absolutely no pressure from anyone to make the purchase that I did. More
This review is about Kyle McCosker.Kyle has been This review is about Kyle McCosker. Kyle has been consistent in his exemplary customer service. He is courteous and knowledgeable. He sent me texts a This review is about Kyle McCosker. Kyle has been consistent in his exemplary customer service. He is courteous and knowledgeable. He sent me texts and phone calls regarding the status of my vehicle. He is the reason I will continue business with you. He is an asset to your company. More
Helpful and once the virus is past , satisfactory. Very responsive and friendly group of people. I’ve bought three cars from Patrick’s so far and buying my fourth very soon. Salesman, Frank Wilcox, is Very responsive and friendly group of people. I’ve bought three cars from Patrick’s so far and buying my fourth very soon. Salesman, Frank Wilcox, is knowledgeable and helpful. He’s also honest. Nothing but good experiences with Patrick’s. More
I brought my car in for service a few weeks ago, and the staff was so nice and helpful. Specifically, Sean was SO nice and helpful and patient. Thank you for your help and kindness. staff was so nice and helpful. Specifically, Sean was SO nice and helpful and patient. Thank you for your help and kindness. More