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Patrick Subaru
Shrewsbury, MA
2,579 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020.
We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,579 reviews
July 14, 2020
Surprisingly easy! I hate buying cars and get very stressed out at the thought of it. I came to Patrick Subaru expecting the worst. I was very pleasantly surprised! Mike I hate buying cars and get very stressed out at the thought of it. I came to Patrick Subaru expecting the worst. I was very pleasantly surprised! Mike was very patient and thoroughly explained every detail, every step of the way. He was honest and transparent with information and costs. He took plenty of time helping me get familiar with the car I was purchasing and with the whole process. David, the finance person I met with, was also very easy to talk to and all in all, I felt that l was treated with respect and honesty. I would definitely come here again, and would recommend this business. More
by irene.a
July 14, 2020
Great to work with Mike This was our first Subaru purchase and dealing with Mike during the entire process was such a great experience. His knowledge , sales and personal This was our first Subaru purchase and dealing with Mike during the entire process was such a great experience. His knowledge , sales and personal skills are remarkable. Thank you Mike and Patrick Subaru. More
by pathilat
Employees Worked With
July 13, 2020
Loved working with Laura! This is our third purchase at Patrick and the experience is always great! We recommend Patrick (and Laura) to anyone interested in purchasing a Subaru! Patrick and the experience is always great! We recommend Patrick (and Laura) to anyone interested in purchasing a Subaru! More
by Rfwashburn
Employees Worked With
July 11, 2020
Great service ! Great Subaru ! Great Salesman ! Joe Dinneen was professional, extremely helpful and answered all of our 2000 questions. Patrick Subaru is honest fair and was a pleasure to do busines Joe Dinneen was professional, extremely helpful and answered all of our 2000 questions. Patrick Subaru is honest fair and was a pleasure to do business with. Highly recommend. More
by Vasilios Papas
Employees Worked With
July 10, 2020
The dealership is in a convenient location. All staff appear friendly and oriented toward customers. Our sales rep Al is seasoned and straightforward. No nonsense. appear friendly and oriented toward customers. Our sales rep Al is seasoned and straightforward. No nonsense. More
by SubaruD56
Employees Worked With
July 10, 2020
This was the easiest car buying experience I’ve ever had. Paul was so nice, he put it all on the table so I had minimal questions to ask. He is also caring and offered help with rides when I said I may need Paul was so nice, he put it all on the table so I had minimal questions to ask. He is also caring and offered help with rides when I said I may need help. I will 100% stay a customer of Patrick Subaru! More
by Deleerich
July 09, 2020
I had a fantastic experience buying my first car thanks to Mike! He really helped me along the process and made sure the car met all the criteria I had set in our first visit. to Mike! He really helped me along the process and made sure the car met all the criteria I had set in our first visit. More
by Neal
Employees Worked With
July 09, 2020
A very pleasant experience. The whole process of leasing the CrossTrek was easy and painless. Mike was very knowledgeable and helpful. All question addressed and concerns take The whole process of leasing the CrossTrek was easy and painless. Mike was very knowledgeable and helpful. All question addressed and concerns taken in to consideration. I would recommend Patrick Subaru and Mike for the excellent customer service. More
by holdingfam
July 07, 2020
Great Experience. it was a very easy and safe experience. John W,. in sales answered my many questions and found me the right car. They then took care of almost every it was a very easy and safe experience. John W,. in sales answered my many questions and found me the right car. They then took care of almost every detail. I am very happy with the service and recommend Patrick Subaru highly. More
by dave_piperno
Employees Worked With
John Watt
July 02, 2020
Great place to buy a Subaru. From the time you enter the dealership till the time you leave you are treated very well. The sales people are friendly and helpful and very courteous From the time you enter the dealership till the time you leave you are treated very well. The sales people are friendly and helpful and very courteous. I just purchased my third Subaru and could not be happier with the people I interacted with. More
by highlands
