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Patrick Subaru
Shrewsbury, MA
2,581 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020.
We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
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Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,581 reviews
August 07, 2005
We drove 40 miles to this dealership as they seemed to have good prices on used subarus. We wanted to buy a car, but the salespeople were not interested in selling! The salesperson wouldn't come with us o have good prices on used subarus. We wanted to buy a car, but the salespeople were not interested in selling! The salesperson wouldn't come with us on the test drive. When we went in after the test drive, he was with another customer. He didn't even smile and acknowledge our presence. We waited for abt 1/2 hr and asked to see the manager. When we complained to the manager, his apology was not at all sincere. Everyone there had an attitude. I would never go back there. We first went there yesterday, but the salesperson who was working with us wanted to leave as soon as it was 5 PM, their closing time. One poor guy had come in for some servicing. The salesperson made him wait and he left! When we were leaving, this person came to us and asked if the salesperson was around as he was waiting for him to help with the service request. We were alarmed. It shows lack of customer service. One thing is for sure. Even after reading this review you decide to buy a car from this place because you are getting a good deal, be prepared for very poor after sales service. I checked the internet and I came across a couple of other complaints about this dealership regarding their service. Good luck! More
by swoodfield
Employees Worked With
Dave(the acting manager), Bob(the star salesperson), Bob Lacrosse
