Patrick Subaru

If you LIKE dealerships and sales people that pressure you to get the deal done quickly, play good cop/bad cop games, laugh at you if you ask intelligent or stupid questions, are arrogant, try to sell you you to get the deal done quickly, play good cop/bad cop games, laugh at you if you ask intelligent or stupid questions, are arrogant, try to sell you a car that they think you should have instead of listening to what you want, PLEASE PLEASE PLEASE don't go to Patrick Motors! But, if you DON'T LIKE the above then Patrick Motors is where you should go to buy your car! I and my husband wanted buy an SUV and so we went to Patrick Motors to test drive Forester but we ended up test driving Outback as well. Bob did not ask the most frustrating question that salesman at other dealerships ask before allowing you to test drive a car "If you like the car will you be able to make a deal today?" He was very nice, explained to us differences between the Forester and Outback and answered all our "stupid and intelligent" questions. We did not make the deal the same day that we test drove the Forester and Outback and Bob understood that we wanted to test drive other makes as well before we make a decision. We did not test drive any other makes once we left Patrick Motors. Bob's attitude, other people at the dealership (every salesman that we looked at smiled at us and welcomed us!) and the no hassle pricing they offered sold us the car. I would highly recommend anyone considering to buy Subaru's to buy them at Patrick Motors! More

Luke, my sales rep, was great. He was very patient and accepting of my numerous visits, test rides and protracted evaluation process. If tipping were appropriate in car purchasing, I would have tipped Lu accepting of my numerous visits, test rides and protracted evaluation process. If tipping were appropriate in car purchasing, I would have tipped Luke very well. In all, my experience was very pleasant. The facility is quite nice, the people were friendly and I was very comfortable being there. More

I arrived at Patrick after a trip to another dealership, feeling a little abused and harassed by my previous experience. I cut to the chase with Luke, told him what I expected, and asked him to skip to garb feeling a little abused and harassed by my previous experience. I cut to the chase with Luke, told him what I expected, and asked him to skip to garbage. He did just that. Everyone I worked with at Patrick was kind, prompt, and professional. I got the price I wanted, the car I wanted, and left with a smile on my face. There were no games, no nasty sales tactics, no tense moments. Luke was straight, to the point, and we got the deal done quickly. I highly recommend these guys (and gals). Skip the other dealers and go directly to these guys. More

I have purchased a lot of cars over a 60 year period. This transaction was the smoothest and friendliest of all my car buys. Bob Morgan was friendly, courteous, knowledgable in helping us buy the vehicle This transaction was the smoothest and friendliest of all my car buys. Bob Morgan was friendly, courteous, knowledgable in helping us buy the vehicle that we wanted. There was no pressure from him or the finance mgr. This was the second car purchased from this dealership. My experience with Bob Morgan leads me to say, I would highly recommend to anyone interested in a Subaru asking for him as a salesperson. More

Our experience was great. No pressure sales, lots of product information shared and a choice of cars shown in our budget. When it came time for delivery John came in on his day off to accomodate our cr product information shared and a choice of cars shown in our budget. When it came time for delivery John came in on his day off to accomodate our crazy work schedules. We are looking forward to many happy years with our new Forester. More

I am a previous Subaru owner and I went in knowing the model that I wanted and was able to get just what I wanted quickly wihtout any pressure to upgrade or add on unnecessary acces. The trade-in value th model that I wanted and was able to get just what I wanted quickly wihtout any pressure to upgrade or add on unnecessary acces. The trade-in value that I was given on my 6- year old Subaru was better than I expected :) More

I purchased my 2010 Legacy 3.6R Limited a few weeks ago with Joe. I have never owned a Subaru, always Toyota so I was really looking to be impressed. I was not disappointed. The whole staff at Patrick w with Joe. I have never owned a Subaru, always Toyota so I was really looking to be impressed. I was not disappointed. The whole staff at Patrick was amazing and easy to deal with. I sent a request for an online quote and received a call almost immediately. I explained my situation and what I was looking for and was given a price for a car over the phone. Realizing that the price was better than I imagined, I went to the dealership to see about making a deal. I have to say that I was skeptical that my trade would be lowered, but much to my surprise I was given a more than fair price. Everything is very efficient at Patrick Subaru. While I test drove the car with Joe, the staff back at the dealership was checking out my trade. By the time we returned, we could look at numbers. This really is great service! Everything was done efficiently and thoroughly with the best customer service in mind. I would highly recommend the dealership and Joe with no reservations. It was a pleasure from beginning to end! If I have to say one thing, I would strongly recommend that a children's play area is built somewhere in the dealership. Anytime is long for little ones and Subaru offers active families great vehicles. Why not welcome those little customers as well! Happy Kids=happy parents! Thank you Joe and Patrick Subaru for making this buying experience very easy! More

I enjoyed all my interactions with the sales staff (Roxanne, Sarah and Russell). They were friendly, courteous and polite without being pushy or overbearing. They quickly fixed the issues I had with t (Roxanne, Sarah and Russell). They were friendly, courteous and polite without being pushy or overbearing. They quickly fixed the issues I had with the used car I was planning on buying without any fuss. I would DEFINITELY recommend this dealership as I felt they were honest and up front with me. The negotiating process was a breeze and I walked away with a big smile on my face and a new car! A week after my purchase, Russel managed to find extra keys, contacted me and sent them to me via the mail. Just an example of a small detail that is greatly appreciated! More

Patrick Subaru made my car shopping experience enjoyable. My salesman, Tom was friendly, assertive but not pushy, and got me into the car I needed, not based on his needs. He listened to me and we had an p My salesman, Tom was friendly, assertive but not pushy, and got me into the car I needed, not based on his needs. He listened to me and we had an pleasant test drive. I shopped other dealers, but the deal breaker was Patrick offered the most $$ on my trade, another Subaru I bought from Patrick. The "other dealers" couldn't believe the trade in value Patrick gave me but did not pursue a sale either. I ordered the car for the color I wanted and was told an 8-12 week wait. Tom called me every week to give me an update and the car arrived in 6 weeks. All the paperwork was ready for me when I arrived to pick up the car, and no surprises. Tom called me a week later asking me how I liked the car, that has never happened before from a car dealership. I love my new Outback, put me on a commercial, I'll sell the car for you hands down! More

Great dealing with Joe Dineen. He was informative, professional, and honest! I am so glad to have dealt with a local dealership close to my workplace and hometown. I didn't feel unwarranted pressure f professional, and honest! I am so glad to have dealt with a local dealership close to my workplace and hometown. I didn't feel unwarranted pressure from anyone related to the dealership which was a welcome relief when it came time to actually pick up my new car. I have had my new outback for a few weeks and absolutely love it!! More