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Patrick Subaru

Shrewsbury, MA

4.6
2,579 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020. We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
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247 Boston Turnpike

Shrewsbury, MA

01545

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Showing 2,579 reviews

June 24, 2010

I was pleasantly surprise, rather thrilled actually, with my experience at Patrick Subaru. I walked in, planning on checking out my options, and saved myself a great deal of frustration and rubber off my sh More

by tofercarlson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe D.
June 23, 2010

After my wife and I decided on a Subaru, we went to our local RI dealership and test drove and got pricing on an Outback. I wasn't happy with the price, no trade, so I went on line and sought additional p More

by rmeo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Frank Wilcox
June 22, 2010

It was such a pleasure not to get the hardsell, high pressure experience at a car dealership. Bob was friendly, knowledgeable and gave us our own time and space to make the right decision about the bes More

by lndickinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob LaCrosse and Rob Bernier, Bob Lacrosse
June 17, 2010

We just took delivery of our new 2010 Premium Outback. This is my 3rd Outback. We looked at ALL the new products in this style of car but we kept looking at the Outback. This car fits our very active life More

by usherdo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Lathem, Luke Latham
June 17, 2010

My husband and I just purchased our first Subaru Outback. I searched on line for dealers in my area and decided to go to Patrick Subaru to see what they had in stock. Everyone I met with was so nice, especia More

by brolla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Dinneen
June 14, 2010

i just moved from massachusetts from california. i needed a relyable car that is good in the snow and will take a lot of miles with minimal work. luke was very educated on the products, and seemed v More

by joethedean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Latham, Luke Latham
June 09, 2010

Joe D. was fabulous. He made car buying a great experience. Joe was very honest and knowledgable. My wife and I felt very comfortable with him. It was so great that we are looking forward to gettin More

by marccohen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe D.
June 08, 2010

We have dealt with Patrick Subaru for almost ten years during which time we have bought / leased six Subarus. The dealership is clean and well maintained. The service department is extremely well run. More

by I don't have a username
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Patrick / Frank Wilcox
June 06, 2010

It was my suggestion to bring my wife to this dealership to see a new subaru impreza. I had a good experience when I bought a pontiac from Patrick Motors when they were in Southbridge Mass. I was really so More

by Ron Y
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey Urella - Todd Stalker
June 04, 2010

All was well until it came time for numbers and an appraisal of our trade in. I had researched the value of the trade on Edmund's and had spoken to other dealers. Patrick Subaru offered $8000 for a More

by bode
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Jun 05, 2010 -

Patrick Subaru responded

Patrick Subaru is committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us. From your review, it sounds like we made a mistake in pricing out your trade in. I understand why you were upset. We will use this experience as a way to improve our appraisal process. Congratulations on your Subaru purchase. I am sure you will enjoy it. Jason Patrick General Manager

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