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Patrick Subaru
Shrewsbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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This was quite frankly the best dealership I've ever dealt with, which considering I purchased my last vehicle from a dealer I worked for in college says a lot. From start to finish the team at Patrick dealt with, which considering I purchased my last vehicle from a dealer I worked for in college says a lot. From start to finish the team at Patrick Subaru was pleasant, professional and worked very hard to earn my business. Joe Dineen deserves every bit of his peak performer status. He really helped steer me towards the right car and genuinely cared about his quality of service. Before I drove off the lot he made sure I had all the information I needed to feel comfortable with, and take care of, my new vehicle and even held an umbrella for me while I swapped items out of my old vehicle. I will be sure to recommend Patrick Subaru to anyone looking to purchase their next vehicle. More
I usually hate buying a car, but Joe D. made it a very painless operation. Honest and extremely likeable, which I think is rare. Since I am on my third Subarau Forrestor, didn't go back to where I bou painless operation. Honest and extremely likeable, which I think is rare. Since I am on my third Subarau Forrestor, didn't go back to where I bought the other 2,left other dealship in Norwood because of the high pressured sales tactics used there. So number 3 came with my great delight from Patrick Subaru with Joe D. And when it comes to buying no.4 I will be going right to Joe D. at Patrick Subaru, More
Our experience purchasing our new Subaru from Patrick's was as painless as this process could possibly be. The entire staff was friendly, and our salesperson. Tri, was a pleasure to work with. He was patie was as painless as this process could possibly be. The entire staff was friendly, and our salesperson. Tri, was a pleasure to work with. He was patient throughout the process and extremely knowledgeable about the car we were purchasing. He had excellent and thorough answers to all our questions. And, he took all the necessary time to show us how everything works on the car - we did not feel rushed through the process. We would definitely recommend Patrick's Subaru, and will certainly contact Tri for any future Subaru purchases. More
I'm old enough to have bought many cars in my life, and I don't particularly look forward to the experience. I associate it with games between customer and salesman, and being treated with a kind of smarmin don't particularly look forward to the experience. I associate it with games between customer and salesman, and being treated with a kind of smarminess that I hate. My experience at Patrick was quite different. The salesman, Joe D., was very pleasant and accommodating, without being oily. He is both bright and honest. His approach seems to say: "Look, we're both adults here, lets dispense with the B.S. I want to sell you a car and you want to give me as little money as you have to. Lets make it work." And it did. I might add that I was so pleased to be treated in this fashion that I brought my daughter along on the next visit -- she had also been contemplating buying a Subaru -- and she felt the same way! Women are often treated in a condescending manner by car salesmen, but Joe was only respectful and direct with her. We bought two Outbacks! More
First experience with dealer and they totally exceeded my expectations. Very fair pricing delivered through a painless and respectful process. Every aspect of transaction was easy from negotiation, to appl expectations. Very fair pricing delivered through a painless and respectful process. Every aspect of transaction was easy from negotiation, to application, to a delivery where Bob took his time to explain every detail of the car to my son. More
Joe D and Patrick Subaru made this the best and easiest car purchase ever. Joe is a Car Guy, knows and loves cars, and likes to get people into the car they want at a fair price. I really was amazed that car purchase ever. Joe is a Car Guy, knows and loves cars, and likes to get people into the car they want at a fair price. I really was amazed that getting a new car could be this enjoyable. Driving a Subaru Outback is a blast, and the ease of going through the process rings back each time I start the car up and drive away. Go to Patrick and ask for Joe D. They will all know him there - and he will get you into the car you want without the run around you will find elsewhere. Strongly recommend working with Joe D. More
Excellent experience purchasing new auto. Sales manager Chris was very responsive to my emails, and gave me the best deal available. Heather in the leads chasing down department was ver solicitous and per Chris was very responsive to my emails, and gave me the best deal available. Heather in the leads chasing down department was ver solicitous and persistent - successfully. Matt, the sales associate who completed the purchase, was thorough, courteous, and very informtive. He took time to explain everything I needed to know. Recomment this dealership highly. More
After an exhaustive search for a car for our daughter I landed at Patrick Subaru. They had a what I felt was a very good price on a 2009 Legacy and wanted to trade in my Accord. I filled out the online "in landed at Patrick Subaru. They had a what I felt was a very good price on a 2009 Legacy and wanted to trade in my Accord. I filled out the online "instant quote" thing fully expecting that not to be honored because it seemed like some sort of gimmick but they gave me exactly what the quote was. I did get the usual "He went all in on your trade so there's nothing left to negotiate" with regards to the price on the Legacy but whatever....by this time I had had enough of slimy dealers and their crap and I agreed to the price as I thought it was fair enough anyway. A short time later my wife came on the scene and insisted on driving a zillion different variations of the same car which Tom was very happy to accommodate...he has more patience than I do. The whole experience was good. Nothing fancy, no free donuts or other crap but a very clean, professional dealership with friendly staff. I'd suggest them to others and would definitely return if they had the car I wanted. More
From the time I sat down with the Service Consultant to explain my visit, which would require an examination of my vehicle towed to Patrick Motors the night before after overheating/dying on 495 North and explain my visit, which would require an examination of my vehicle towed to Patrick Motors the night before after overheating/dying on 495 North and whether my decision would be to have repair work done or look into purchasing another vehicle, I received the utmost in customer service assistance in accessing the steps and options available to me. Due to the time of my arrival, the waiting room was full, and since it would take 3-4 hours before my car could be looked at, they offered to drive me home. I decided to look at what was on their lot and the Sales and Leasing Consultant I dealt with was extremely patient, informative and a pleasure to deal with in the steps I needed to take in order to finalize my purchase. By mid-afternoon I had my vehicle and was driving off the lot. I have dealt with Patrick Motors for over 8 years and have found all of my encounters to be professional, informative and courteous. More
the sales person and dealer went above and beyond there was a problem with the registration and they stayed late so the car caould be delivered that day. I paid a deposit on Sat and picked it up monday ev was a problem with the registration and they stayed late so the car caould be delivered that day. I paid a deposit on Sat and picked it up monday evening The care was ready to go when I came monday evening More