Patrick Subaru

I was shopping for a new car and when I arrived at PAtrick Subaru I was immediately greeted by Luke. I thought "oh no, here I go again with another pushy salesman." But that was not the experience at PAtrick Subaru I was immediately greeted by Luke. I thought "oh no, here I go again with another pushy salesman." But that was not the experience at all. He showed me around the lot and helped me find exactly what I was looking for. He was extremely helpful throughout the whole process and answered my questions in a timely fashion. The atmosphere in the dealership was very welcoming and I would highly recomend it to anyone interested in purchasing a car. And as for the car, my wife and I love it! The whole process went smoothly and quickly and I am grateful to Luke for making the process feel less stressful. More

In 2008 I purchased a new Subaru Forrester which I absolutely love and I will definitely buy another when the time comes...probably pass this on to one of the kids. Most of my experience has been with absolutely love and I will definitely buy another when the time comes...probably pass this on to one of the kids. Most of my experience has been with the service department - no problems, just regular maintenance. It doesn't matter when I call Brenda Ocasio, she responds with kindness and patience and takes care of everything...even providing me with a loaner when necessary. She is able to make appointments for me that fit into MY schedule and the work is always done in a timely fashion. You can't beat the extra special touch of the car wash! Thanks Brenda, and Patrick Subaru...I would highly recommend your dealership! More

I met the sales person, Frank Wilcox, when I came into the dealership to look at used cars. Frank was extremely helpful, and although I did not buy a used car at that time, he went through a number of op the dealership to look at used cars. Frank was extremely helpful, and although I did not buy a used car at that time, he went through a number of options for a future purchase. After visiting another dealer so that I could make a comparison, I found the approach by Patrick Subaru, and Dealing with Frank, to be refreshing. They did not try to gouge me on price, they made a great offer and stuck by it and I ended up leasing a new car from Patrick Subaru. I would defintely recommend this dealership to anyone looking for a new or used car. More

Elvis was very professional and nice. I have been here before and he has helped me every time. He always tells me what is going on and gets me out as quickly as possible. before and he has helped me every time. He always tells me what is going on and gets me out as quickly as possible. More

I recently had a persistent problem with my 2005 Subaru I recently had a persistent problem with my 2005 Subaru Outback Wagon. The service department at Patrick Subaru quickly diagnosed the problem, I recently had a persistent problem with my 2005 Subaru Outback Wagon. The service department at Patrick Subaru quickly diagnosed the problem, explained the best way to handle it within the scope of my warranty coverage and went ahead and repaired the very elusive problem. My service adviser, Elvis Dyer, was incredibly helpful in getting this problem resolved. His degree of professionalism is very typical of the way I'm always treated at Patrick Motors: I definitely plan to be a repeat customer (for Subaru #6). More

Each and every encounter at the service department at Patrick Suburu has been pleasant and efficient. They show me when additional work may be needed but never pressure me to get anything but what is ess Patrick Suburu has been pleasant and efficient. They show me when additional work may be needed but never pressure me to get anything but what is essential for safety and the uninterrupted use of my car. The waiting rooms have wifi so I can still log on to work and don't lose impotant work time. I have a daily commute of an hour each way often in trecherous New England weather and the good work done on my vehicle gives me the peace of mind to do it. More

Brenda treats each customer as her only customer. She Brenda treats each customer as her only customer. She is thorough and attentive. She is a wonderful face to the organization. She is also knowled Brenda treats each customer as her only customer. She is thorough and attentive. She is a wonderful face to the organization. She is also knowledgeable about the services offered and the Subaru cars. I trust her, which I hope I am not a fool for doing. The reputation of people at dealerships, keep me cautious. More

Because I knew the dealership had a great reputation — I've had friends buy their Subarus from Patrick — I wanted to go there for my purchase. Having never before bought a Subaru, (I was making the move t I've had friends buy their Subarus from Patrick — I wanted to go there for my purchase. Having never before bought a Subaru, (I was making the move to a 2011 Impreza 5-door hatchback from a 2000 VW Jetta V6), I had a lot of questions about both the vehicle and financing. Both my salesperson, Tri, and finance guy, Rob, were super friendly and helpful as they answered every single one of my questions. Thanks to them, I got a great value for my trade-in and I left extremely happy with exactly what I wanted — and at a great price, too! I'd highly recommend them and the dealership to anyone I know who's thinking about buying a new car! More

I visited this dealership even though it was far from my home (I live in Newton) because my brother just recently bought a car there and had such a good experience. I visited, got a great price for my trade home (I live in Newton) because my brother just recently bought a car there and had such a good experience. I visited, got a great price for my trade, and was promised my new car would be delivered within 10 days. Two weeks later and I am still without my new car, and now the general manager (Jason Patrick) says there is no way to know when I will get it. Today I go on their website and see a vehicle for sale with the same VIN as the vehicle I put a deposit on. These people are corrupt and will do anything to take your money! Stay away! More

I would not have been so livid with this dealer if they had not given me an outlandishly low offer on my 2003 Ford Expedition. I was going to buy a BMW X3 from them, and they were offering a fair price, an had not given me an outlandishly low offer on my 2003 Ford Expedition. I was going to buy a BMW X3 from them, and they were offering a fair price, and to put on new and better tires. All of which was fine. Then came time to assess my trade. I know as a fact, with mileage of 130,000, my truck is worth 5,375 on Kelley Blue Book, and 6,750 on NADA as a trade in. Patrick Subaru offered me an initial $2,500 for my trade. They came up to 4,000, still a low ball. I was very rash with them, and asking them how they can offer me such a low amount of money for a truck worth significantly more. Even worse, i was given dumb excuses on why the offer was so low. For example, they tried to justify themselves by saying my truck was the XLS, and not XLT trim. If they had any clue whatsoever, they would know that in the 2003 model year (the first year of the new body style) the XLS was nonexistent. Also, after I shut them down on that attempt, they tried to tell me my four wheel drive was clicking, indicating a bad CV Joint. Sorry Patrick Subaru, I had my truck looked at by a mechanic before trying to trade it in to be aware of any mechanical damage there may have been. More