
Patrick Subaru
Shrewsbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I required many repairs on my Subaru Impreza '05, so I brought it into Patrick Subaru. Elvis Dyer, with the service center, accommodated me very well through the whole process of getting my car repaired. brought it into Patrick Subaru. Elvis Dyer, with the service center, accommodated me very well through the whole process of getting my car repaired. He offered me a loaner vehicle (free of charge) for quite an extended time, and he kept me well-informed through a lengthy process involving my extended warranty. Elvis made my experience, which could have been very aggravating, very easy. 10/10. I also go to Patrick Subaru for oil changes and routine maintenance. I've never been disappointed by the service there. Friendly and professional. More
Nate was very attentive, patient and very easy to work with. He listened to what I was interested in and made me feel very comfortable both walking around the lot figuring things out, weighing my options with. He listened to what I was interested in and made me feel very comfortable both walking around the lot figuring things out, weighing my options and while test driving some cars. Good experience- thanks for the help! More
Buying our Subaru Impreza at Patrick was a great experience. This is our family's 4th Subaru... We've are now fully converted to a happy Subaru family. Our sales person, Bob Lacrosse, was knowle experience. This is our family's 4th Subaru... We've are now fully converted to a happy Subaru family. Our sales person, Bob Lacrosse, was knowlegeable, easy to work with and speedy. We bought our new car on my (extended) lunch break. We did quite a bit of outside research before choosing to purchase the Subaru Impreza. After evaluating the other Impreza's on Patrick's lot and a nice test drive, we decided on the car in the showroom and requested that door panel trim be added. Bob was able to arrange for the trim installation while the car was being prepped for us to take with us. While the new car paperwork was being completed, our Subaru Outback was being serviced. We picked up the keys for our Outback, had a quick lunch and returned to take my new Impreza back to work. Everyone worked together as a team and I still made it back to the office for my next meeting. Thank you Patrick Subaru & especially Bob Lacrosse!! More
Bob is a professional sales person. He is very knowledgeable about his products. This was very refreshing from other dealers I have dealt with. Bob listened to my questioned and answered them to knowledgeable about his products. This was very refreshing from other dealers I have dealt with. Bob listened to my questioned and answered them to my satisfaction. He knew this because he asked me if I needed more information. My wife, who is a senior vice president of sales, was also impressed with Bob's sales skills. I felt comfortable working with Bob in getting the car that I wanted at the price I wanted to pay. More
Tri Le was terrific from the time he greeted us until the time I rolled off the lot in a new Subaru BRZ. He was friendly, knowledgeable, and very easy going. I had traveled a considerable distance to this time I rolled off the lot in a new Subaru BRZ. He was friendly, knowledgeable, and very easy going. I had traveled a considerable distance to this dealership, and Tri definitely made it worth the trip. He worked extra hard to get the car insured, registered, financed, and prepped, so I was able to drive it off the lot, rather than having to make the long trip back. A 5 star experience. More
I was in for a non recall, warranty related repair which was successfully completed in a timely manner. My service advisor, Elvis Dyer, was outstanding. He explained everything to me in a clear manner and w was successfully completed in a timely manner. My service advisor, Elvis Dyer, was outstanding. He explained everything to me in a clear manner and was extremely courteous and helpful. His customer service skills and product knowledge were absolutely top notch. I really enjoyed working with him and look forward to doing so on my next service visit. My experience over the years with Patrick Motors has always been excellent and I would strongly recommend them to anyone in the market for a Subaru. More
This by far was the BEST and EASIEST experience I have ever had with a car dealer. John Watt and Rob (the Business Mgr) were so helpful in helping me achieve EVERY thing I set out to do. I was given a g ever had with a car dealer. John Watt and Rob (the Business Mgr) were so helpful in helping me achieve EVERY thing I set out to do. I was given a great trade in ($250 MORE than the 22k I asked for and a terrific price on my new vehicle including Patrick throwing in splash guards, all without any haggling whatsoever!). Rob secured me a 2.9 percent loan to help me get my monthly car payment LOWER even though I was in a situation where I was trading in a relatively new (2011) vehicle. Patick really worked with me and they are the only dealer I felt gave me an honest deal. I love my new Forester and couldn't believe what it is equipped with for the price (an awesome sunroof and heated front seats!) ~ everyone keeps telling me they love my new car too. Unlike my previous vehicle, it's one car I feel is safe for my daughter to drive. She loves it too! I did not have any pressure to add ext. warranties, etc into my loan either. Their service dept is also terrific and offers some really nice amenities in their reading lounge. You won't want to leave there! I LOVE Patrick and I am so happy I bought my new Subey from them!!! THANK YOU JOHN!!!!!!!! More
After a rather unpleasant experience at another Subaru dealership I decided to to go to Patrick Subaru. When I walked in my mother and I were immediately greeted by Phil. I wanted to trade in my Kia on a dealership I decided to to go to Patrick Subaru. When I walked in my mother and I were immediately greeted by Phil. I wanted to trade in my Kia on a new Outback. Phil was extremely friendly and knowledgable, and within minutes we had a very good trade in offer with a very good price on exactly the car I wanted. In fact the offer we got was way better than the price the other dealer offered on a less equipped Subaru. We immediately signed and my car was on its way to the dealership. My car was ready to be picked up exactly when Phil said it would be, and he kept in touch while I was waiting. I couldn't be happier with my car. In addition, this was the best sales experience I have have ever had. Phil followed up to make sure everything was good with the car. I can't wait to go back for my services because everyone at this dealership is friendly, helpful and approachable. I would recommend Subaru to anyone, and I would send them straight to Phil! Good luck to all Subaru seekers! Patrick Subaru is the place to go, and Phil is the guy to buy from. More
Luke was great to deal with. We bought our second new Subaru from Patrick Subaru. I used to be a Subaru Service Manager at the local dealership where I live but go to Patrick's because they really have Subaru from Patrick Subaru. I used to be a Subaru Service Manager at the local dealership where I live but go to Patrick's because they really have their act together, are fair on trade ins and the price of the car. Most welcome was negotiating the trade and purchase as two different transactions. Thanks again, my wife LOVES her Legacy Premium with the sunroof. More
Tri made purchasing my new car an absolute pleasure - and considering I live nearly 200 miles away, that's saying something! All of my concerns about purchasing a vehicle from out of state quickly went away considering I live nearly 200 miles away, that's saying something! All of my concerns about purchasing a vehicle from out of state quickly went away once I started working with Tri and staff at Patrick Subaru. I honestly couldn't be happier with my transaction. From start to finish it was clear that I was working with people who genuinely cared about doing a good job and took pride in the work they do. In particular, Tri was responsible for such a positive experience. He was extremely knowledgeable about the various ( sometimes subtle ) aspects of an out of sate purchase. Tri was also very receptive to my fairly unique situation and clearly dedicated a considerable amount of time to making sure everything went smooth. I found it very refreshing to encounter a dealership that took me seriously from the very beginning and treated me like I lived next door - even though I was literally a 'virtual customer' until Tri picked me up at the bus station ( thanks again BTW ). Beyond that, I also was amazed that Todd was able to offer me an impossibly low price on a ( currently ) impossible to find car. Yet another example of a dealership with a staff that is aiming to please and is willing to take the time to do things right. Thanks, Chris More