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Patrick Subaru

Shrewsbury, MA

4.7
2,578 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020. We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
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247 Boston Turnpike

Shrewsbury, MA

01545

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Showing 2,578 reviews

September 24, 2021

Patrick Subaru is a modern, clean facility with a polite and very professional staff. I love it there! More

by bcc318
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Brattlof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Patrick Subaru responded

Thank you so much for your kind words! We appreciate your feedback and hope you have a great day. Take care!

September 24, 2021

Very straight forward and a pleasure to deal with especially in this difficult auto buying market. Excellent communication and a seamless delivery. More

by Old guy from Sterling.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Brattlof
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Marcoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Patrick Subaru responded

Thank you very much for your business and for taking the time to leave such a kind review! We truly appreciate your feedback and hope you're loving your Crosstrek so far. Please feel free to reach out with any questions you may have. Wishing you all the best!

September 24, 2021

Everyone at Patricks made the whole car buying experience easy and painless, will definitely be buying from there again More

by JG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri Le, Jeff Moberg, Jacob Borelli, Gabriel Borelli
Sep 27, 2021 -

Patrick Subaru responded

We're thrilled to hear about your experience with our team! Thank you so much for taking the time to leave a review. We truly appreciate it!

September 24, 2021

Paul was extraordinarily knowledgeable, seemed to know the vehicle inside out. He was friendly, personable, honest, and probably the best car salesman I've ever worked with. It was a pleasure working with More

by rbsullivanjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Brattlof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Borelli
Sep 27, 2021 -

Patrick Subaru responded

Thank you for your business and for taking the time to leave this kind review! We're thrilled to hear about your experience with Paul and wish you many safe and happy miles on the road ahead. Have a great week and take care!

September 23, 2021

Very pleasant experience buying our car from Patrick Subaru. No hard sell tactic and no pressure at all. They tried to answer all the enquiries that I raised. More

by Kian
Recommend Dealer
Yes
Employees Worked With
Paul Brattlof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Patrick Subaru responded

Hello! Thank you very much for your business and for taking the time to leave such a kind review. We truly appreciate your feedback and hope you have a great week! Take care.

September 17, 2021

The staff at Patrick Subaru go out of their way to make sure I have all of the information I need. Everyone is friendly, helpful, answer questions in detail and do everything necessary to make sure my expe More

by SnowDog23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bergin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Marcoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Watt, Heather Bernier, Michelle Bourget, Gabriel Borelli
Sep 20, 2021 -

Patrick Subaru responded

Thank you very much for taking the time to leave such a kind review for our team! We truly appreciate your feedback and hope you have a great week. Take care!

September 17, 2021

I was very pleased with the whole new car buying experience. Laura Lawrence and team were awesome!! Only thing…I was disappointed that my gas tank wasn’t filled…there was 1/4 th of a tank left and I More

by rhc38a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Borelli
Sep 20, 2021 -

Patrick Subaru responded

Thank you very much for your business! We appreciate your feedback and would like to apologize for the gas tank being low. We hope you're loving your vehicle so far!

September 15, 2021

From start to finish the Patrick Subaru Team was fantastic. They were friendly knowledgeable and kept in contact with us through the buying process. Once the vehicle was in they had everything read More

by Kristin Lapierre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pagliarulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tri Le
Sep 17, 2021 -

Patrick Subaru responded

Hello, Kristin! Thank you very much for taking the time to leave such a kind review. We're thrilled to hear about your experience with Al and our team! Wishing you all the best. Take care!

September 15, 2021

Mike was most helpful prior, during and concluding the transaction. Mike showed us multiple years, models, trim packages and was quite fluent with each automobile, including what options were on what yea More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marcoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Berkowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Borelli
Sep 17, 2021 -

Patrick Subaru responded

Hi Bill! Thank you very much for your business and for taking the time to leave such a kind review. We truly appreciate your feedback and hope you're loving your car so far! Please feel free to reach out with any questions you may have. We wish you many safe and happy miles on the road ahead!

September 13, 2021

Al was great, I have bought both of my Wrx’s and my brand new STI from him, hes absolutely awesome. Wouldn’t recommend anyone else for anything Subaru related More

by JakeRut
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pagliarulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Marcoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Brunell
Sep 15, 2021 -

Patrick Subaru responded

Thank you so much for your continued business! We appreciate your feedback and hope you're new Subaru. Please feel free to reach out with any questions you may have! Take care!

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