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Patrick Subaru
Shrewsbury, MA
2,578 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020.
We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,578 reviews
November 05, 2021
Laura was really helpful and thorough! It was my first car buying experience and I thought she was transparent, honest and gave me answers without judgement! She also listened to my needs and recommended car buying experience and I thought she was transparent, honest and gave me answers without judgement! She also listened to my needs and recommended a vehicle that match those needs. More
by Phungmn113
Employees Worked With
Helpful November 05, 2021
Both the dealership and Laura were great. Upfront, no surprises and easy. I appreciated the transparency and communication. surprises and easy. I appreciated the transparency and communication. More
by Lottie
Employees Worked With
November 01, 2021
Patrick Subaru experience was very satisfying everyone was very professional and knowledgeable and helpful with everything, I will definitely recommend Patrick Subaru to my friends and family was very professional and knowledgeable and helpful with everything, I will definitely recommend Patrick Subaru to my friends and family More
by stormxadia
Employees Worked With
Jacob Borelli, Gabriel Borelli
October 30, 2021
Jacob was so easy to work with and the entire shopping experience was completely stress free. He was knowledgeable and helpful and made it all so easy. This is my third car with Patrick Subaru and yet ano experience was completely stress free. He was knowledgeable and helpful and made it all so easy. This is my third car with Patrick Subaru and yet another wonder buying experience. Thank you. More
by Rebecca
October 29, 2021
As always timely and thorough atttention paid to my 2020 Crosstrek. Randy Robinson and Meghan patiently explained details and once again I was able to continue on my way feeling confident, and the vehicle Crosstrek. Randy Robinson and Meghan patiently explained details and once again I was able to continue on my way feeling confident, and the vehicle was just fine. Thanks everyone and have a good weekend and holidays. More
by lyn45
October 27, 2021
Mike and everyone at Patrick made buying my car very easy and stress free. They answered all my questions and we’re able to work quick so I could take my car home the next day! Mike found me the exact used c and stress free. They answered all my questions and we’re able to work quick so I could take my car home the next day! Mike found me the exact used car I had looked everywhere for, and walked me through all the features on my new car. Very personable and professional. I’d recommend Mike and Patrick to anybody! More
by Kelly
October 18, 2021
I thank the team so much for the care of my car.. if they had just told me that they would be keeping my car for the day until 5pm I would have been able to plan my day better… I left under the impression th had just told me that they would be keeping my car for the day until 5pm I would have been able to plan my day better… I left under the impression they would be calling me in an hour or so. More
by Sfrederick
Employees Worked With
October 15, 2021
Our second purchase from this dealership after having a negative experience at a different Subaru dealership first. From now on, going straight to Patrick Subaru! Al was excellent. He was friendly, informa negative experience at a different Subaru dealership first. From now on, going straight to Patrick Subaru! Al was excellent. He was friendly, informative and made the car buying process a breeze. We will be looking for him with our next Subaru purchase. Thank you so much Al, and all the people at Patrick Subaru, continuing to work in this pandemic and providing excellent customer service, it's greatly appreciated! :) More
by krystalc8786
October 14, 2021
thanks to Tiana for helping me straighten out actions for my 2020 Crosstrek; I appreciate her knowledge and patience! I will review the manual and will always rely on Patrick staff! Also thanks to Dan a my 2020 Crosstrek; I appreciate her knowledge and patience! I will review the manual and will always rely on Patrick staff! Also thanks to Dan and Sam who assited when I was stuck with my emergency brake issue. (that I had created) More
by lyn45
October 12, 2021
Al was extremely helpful and easy to work with. I had Al was extremely helpful and easy to work with. I had not purchased a car in over 10 years. I made the decision to lease for the first time. Al w Al was extremely helpful and easy to work with. I had not purchased a car in over 10 years. I made the decision to lease for the first time. Al walked me through the process and choices. I leased the crosstrek and couldn't be happier. In the future if I have any questions or concerns I would not hesitate to call Al. 5 stars !! More
by flanigank
Employees Worked With
