Patrick Mini
Schaumburg, IL
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Christina was extremely helpful and informative in the process of buying our car. She was very friendly and responsive to our questions. The process was relatively painless and she helped me get through t process of buying our car. She was very friendly and responsive to our questions. The process was relatively painless and she helped me get through the rough spots of securing approval from the financing dept. I would recommend her to my friends. More
As of a week ago, we are the proud owners of a Mini Cooper S Clubman. We just wanted to let you know what a great car buying experience we had thanks to Maria Makris. Maria was knowledge about the ve Cooper S Clubman. We just wanted to let you know what a great car buying experience we had thanks to Maria Makris. Maria was knowledge about the vehicles, honest, friendly, patient and very attentive. Her goal was not just selling a car but making us happy with the purchase. We knew we were interested in a Mini Cooper and had looked at them several times at the Chicago Auto Show. But, even though your dealership is right around the corner from where we live, we could never get motivated to come and test drive one of the cars. The thought of the “typical” car buying experience kept us away. However, when we walked in your dealership we were very pleasantly surprised. Maria greeted us and helped us without making us feeling pressured. We asked to test drive a Clubman and a Clubman S and she got us in the cars quickly. And, she left the decision of which we preferred up to us. (Needless to say the S won out.) When we wanted to see what was available on your lot she pulled up the choices that matched our preferences. She took time to show us the vehicles and compare the options. When we wanted to walk away and come back at another time, she allowed us leave without any hassles. We trusted her and she trusted us. When we emailed her with questions, she responded immediately. We never felt foolish for asking even the simplest of questions. Our first visit was on Saturday and we came back Monday to make the purchase. And when we did finalize the purchase Maria walked us through all of the bells and whistles on the car so we could drive off the lot feeling comfortable in our new purchase. I don’t know if we would have purchased the car if we hadn’t met Maria. This is the way car buying should be, but rarely is. We just wanted to let you know what a great experience it was for us and how much we appreciated working with Maria. More