Patrick Mini
Schaumburg, IL
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I have recently purchased my second mini cooper from Patrick mini in Schaumburg. I worked with Justin as my sales representative this time. I just wanted to extend my thanks to him and the company. Just Patrick mini in Schaumburg. I worked with Justin as my sales representative this time. I just wanted to extend my thanks to him and the company. Justin has been more than helpful and has gone above and beyond any sales person I’ve ever had, I really appreciate the level of quality service that he has given me. The way that Justin has helped me throughout my purchase process has really made me feel like an important customer not just a number like the other places that I have been. Justin has been quick with follow ups when I called him, and the questions that I had have, to me this is very important. He has also been extremely kind, friendly, and helpful not only during the entire process but after as well. When I came to him for help or with a question he goes out of his way to give exceptional service. In the past six years I have purchased eight different cars now and a motorcycle and have never received close to the service that Justin has given to me. Out of all of my cars I absolutely love my Mini Cooper and will defiantly keep this car for a while. And my next car will be purchased through a Patrick, jus because of Justin’s exceptional service and the way he has represented the company, I have been telling everyone that I come in contact with about how awesome your dealership is and when it is time for anyone I know to purchase a car I will defiantly refer them to Patrick and they should deal exclusively with Justin. I look forward to every trip into Patrick Min I even if it’s just for a car wash because I know that I am a valued customer and not just a sale to the employees. I just wanted to say thank you to Justin and the dealership as a whole. I really appreciated everything that he has done for me. More
I went to Patrick Mini as I was upset with my previous dealer Bill Jacobs. From the time I pulled in Maria Makris was very helpful, friendly and accomidating. I had an excellent experience test driving dealer Bill Jacobs. From the time I pulled in Maria Makris was very helpful, friendly and accomidating. I had an excellent experience test driving, purchasing, and going through my vehicle and the options it has on it. I have been driving it for 2 months and enjoy the longer drives due to contruction all over so much more. More
I emailed Christina Annes at Patrick MINI. She was knowledgeable about the car and patient to my indecisiveness. She has a knack for knowing the customer and how much technical detail s/he wants. Her knowledgeable about the car and patient to my indecisiveness. She has a knack for knowing the customer and how much technical detail s/he wants. Her genuine enthusiasm for MINIs is contagious. We found the exact car with the features I wanted that fit my budget and it arrived within a week. At one point there was a very similar but pricier car on the lot, and I have a lot of respect for Christina for not trying to upsell me into something I didn't absolutely love. Financing was also pretty straightforward -- I got a good rate and the terms I wanted, no pressure. Jori, the finance manager is nice, but a fast talker. Maybe a little too quick since we made a mistake on my VIN number that resulted in resigning the paperwork and switching out the plates a few days later. Luckily Jori and Christina made this easy to correct. More
We wanted a car for our son for college. We looked at the Mini as a great option for gas mileage and comfort for a 6'3" college bound basketball player. I went in and spoke with Maria and came out with the Mini as a great option for gas mileage and comfort for a 6'3" college bound basketball player. I went in and spoke with Maria and came out with a very competitively priced lease on a new Clubman. I would seriously consider purchasing a Mini from Maria and Patrick Mini when I am in the market for another vehicle. I am looking forward to Mini's version of their SUV. My son loves the car and the experience with Maria and the finance people and Patrick Mini was outstanding. More
Christina was extremely helpful in pointing out the various "gizmos" on the car. I am not one for reading manuals and her information kept me from driving a car and not using the fabulous "tools" avai various "gizmos" on the car. I am not one for reading manuals and her information kept me from driving a car and not using the fabulous "tools" available to the driver. She did not pressure me in the buying process and the car was ready to go literally minutes after the paperwork was completed. Mini's may be the"little brother" of the BMW, but the service and quality makes you feel like you are playing with the big boys. I would highly recommend both the car and the dealership, with Christina thrown in as icing on the cake. More
We went in knowing the exact car we wanted. She offered us a test drive, gave a walk-though, answered all our questions, was honest and up front. Paperwork and financing went quickly and there was no pres us a test drive, gave a walk-though, answered all our questions, was honest and up front. Paperwork and financing went quickly and there was no pressure to purchase the additional coverages (extended maintenance, etc.) - we were out with car in less than an hour. More
I approached 3 dealerships in the search for my new Mini...Maria was very quick on responses via email (I am out of state). I traveled about 1.25hr from my home to purchase from Maria; the Milwaukee d Mini...Maria was very quick on responses via email (I am out of state). I traveled about 1.25hr from my home to purchase from Maria; the Milwaukee dealership was only 25min from my house. Maria is A++ when it comes to customer service. This was my second MINI that I have purchased through her. You rock girl!! More
The Mini Cooper Clubman has been the best vehicle I have ever owned. The mpg and it's performance are incomparable. The entire experience has been like no other. Loved being able to take multiple test dri ever owned. The mpg and it's performance are incomparable. The entire experience has been like no other. Loved being able to take multiple test drives to figure out which Mini to buy, and have only had only one service to date, everyone has been great. Thanks to EVERYONE at Patrick Mini. More
I recently purchased a Mini Cooper from Patrick Mini. I shopped around for about six months, both live and online, and narrowed it down to two Minis’. One used and the other brand spanking new. We walked i shopped around for about six months, both live and online, and narrowed it down to two Minis’. One used and the other brand spanking new. We walked into Patrick Mini, in Schaumburg, and were greeted by a beautiful woman named Christina Annes. She was very professional. Even as we test drove, it was a hot day, the three of us were very comfortable, as if we knew each other. Thanks Christina. Lovein' the Mini! More
Maria Makris went above and beyond addressing my questions and concerns for months before I finally decided to make a purchase. She was extremely helpful and remains very helpful after my purchase. questions and concerns for months before I finally decided to make a purchase. She was extremely helpful and remains very helpful after my purchase. Patrick Mini, by far, had the best selection of Minis in the Chicagoland area. More