Patrick Mini

Leased my first Mini Cooper My sales person, Bibiana Reyes did a great job on explaining the various options on the car, and she really did a good job finding the exact car I wan My sales person, Bibiana Reyes did a great job on explaining the various options on the car, and she really did a good job finding the exact car I wanted, with all the right options, at the exact payment I was looking for. No high pressure car sales stuff, she just responded to everything I requested in a professional and timely manner. KUDOS to her. More

Purchasing leased car I decided to purchase my leased car this week and the process was easier than I had hoped. I am usually really anxious dealing with sales reps but dea I decided to purchase my leased car this week and the process was easier than I had hoped. I am usually really anxious dealing with sales reps but dealing with Bibiana was like talking to a friend. She was very friendly and pleasant to talk to and answered all my questions in a timely manner. Decided to take off one star because of the lease-end process. But Bibiana was great and would definitely recommend! More

Always an anxiety free experience Service and sales are responsive to my budget and patient with explaining all areas and working with you to get what you need. Pat in service and Matt Service and sales are responsive to my budget and patient with explaining all areas and working with you to get what you need. Pat in service and Matt in sales have been great to work with. More

Awesome Experience at Patrick Mini Matt was very helpful and trustworthy! Really enjoyed working with him!!! Great price, great selection easy to deal with!!! I highly recommen Matt was very helpful and trustworthy! Really enjoyed working with him!!! Great price, great selection easy to deal with!!! I highly recommend Patrick Mini to all!!! More

Maximum customer service with buying my Mini It was such a pleasure to work with Matt, Ivan and Bibs. Their no pressure approach strongly worked in their favor when compared to the very aggressi It was such a pleasure to work with Matt, Ivan and Bibs. Their no pressure approach strongly worked in their favor when compared to the very aggressive sales tactic of another dealership I went to. The other dealership's high pressure turned me off so much that even if I were interested in the brand of car they were selling, I did not want to pursue it further. Customer service was excellent at Patrick. I was not rushed in any way to make a decision while at the same time the staff was very attentive to answer all my questions. I walked out of Patrick feeling like I got the best price available because Ivan was very forthcoming of all incentives and promotions I qualified for. He and Matt also reassured me that any future questions or issues that may arise they would be available. I would highly recommend this dealership!! More

Nonthreatening car buying experience No battle armor needed! A new, No pressure, relaxing & completely enjoyable experience has finally, FINALLY integrated itself into car shopping at No battle armor needed! A new, No pressure, relaxing & completely enjoyable experience has finally, FINALLY integrated itself into car shopping at Patrick Mini in Schaumburg through Anna Sidiropoulos. More

Awesome Car Buying Experience! Ok...we have been curious about Mini Coopers for a while now. Monday December 26th we made the trip to Patrick Mini in Schaumburg to learn about them Ok...we have been curious about Mini Coopers for a while now. Monday December 26th we made the trip to Patrick Mini in Schaumburg to learn about them and drive one. We were met at the door by a lovely salesperson named Anna. Anna immediately welcomed us and offered her assistance. We explained our desires and what we needed out of a Mini Cooper. Anna immediately walked us out to the used lot and showed us several Mini's we could choose from. We took a few test drives and fell in love with a 2013 Velvet Silver Metallic hardtop model. Anna was incredibly supportive of our needs and was extremely knowledgeable about the car. She let us test drive the car a couple of times so that we would be sure of what we wanted. We compared automatic to manual and decided on the auto. She explained to us in great detail about the cost, the financing, and the warranty information. She introduced us to the finance manager Joe, who walked us through the details of our financing. He was cool and a White Sox fan on top of it..BONUS! We signed our paperwork and our car was ready in 10 minutes. Anna sat in the car with us and walked us through every single control and feature. She was so friendly and patient. At no time did I feel I was dealing with a typical salesperson. She was more like a friend that loves Mini Coopers and simply wanted to share her love with us. It's been two and a half weeks now and I have to say that we absolutely love our Mini. It has not failed to impress us once. We have driven all over the northern part of Illinois and only gone through one tank of gas. I originally wanted the manual transmission but my wife hasn't learned stick yet so we went with the automatic. I'm glad we did...it's just as much fun to drive and a lot easier to handle a cup of Starbucks while driving. We got a cream puff, low mileage, well maintained, used car that we absolutely love. We couldn't be happier with our purchase and will be back for the stick Mini next year. Oh, and they say if you don't want to buy a Mini Cooper, don't test drive a Mini Cooper. Truer words were never spoken. Thank you to Anna and Joe for a friendly, streamlined car buying experience. Happy New Year! More

Long but worth it! This was a busy dealership which is a good thing and it was labor day Monday and the financial guy was extremely busy hence the long wait but overall This was a busy dealership which is a good thing and it was labor day Monday and the financial guy was extremely busy hence the long wait but overall a good experience and Matt was a pleasure to deal with. I More