Back

Patrick Mazda - Service Center

Auburn, MA

not yet
rated
263 Reviews

263 Reviews of Patrick Mazda - Service Center

Sort by
September 03, 2020

Patrick Mazda takes great care of their customers. Such a smooth process from start to finish. During these trying times, they picked up my car and brought it to their shop to do the requested maintenance. T More

by Tyler.velasquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Aaron Tringuk, David Patrick, Keith Anderson, John Smith , Joel Marrast
September 03, 2020

The service received by John was excellent. The only thing missing is my oil change reminder sticker on my windshield. I believe they forgot to put it on. Otherwise everything else was great. Thank y More

by M_THIBEAULT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Smith
September 03, 2020

I have had the best experience with Patrick Mazda from buying, to maintenance and communication. Coming from a less than great previous experience I truly appreciate the Patrick Mazda team! More

by FORALWAYS37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
September 03, 2020

Patrick's team always services my Volvo excellently! They have become like family. I can not recommend them more. Safety and style are important, plus the regular high automotive ratings. More

by GUERTIN7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Smith
September 03, 2020

Service was fast and efficient. Video from service tech was a unique and helpful. Service Department provided excellent communication. Looking forward to the new dealership in Auburn, MA later this fall. More

by dangonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendell Chattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Haynes, Keith Anderson, Joel Marrast
September 02, 2020

Excellent service department and everyone is always friendly and informative! I will always return for service due to the welcomed feeling from all employees throughout the dealership! More

by SHDRUMMER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Smith
September 01, 2020

Very attentive service team that knows how to own up to their own mistakes. After my car was worked on the air box was left unlatched causing some noise. They were able to help quickly upon my return. Besi More

by CDLUPI08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
August 28, 2020

Really like the Volvo service team at Patrick Mazda/Volvo. They’ve been servicing my 2003 Volvo car for the past 10 years. Always happy with the service. More

by SMCILHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hall, Rachael Marrast, and Romano the Volvo master tech, John Smith
August 28, 2020

Rachel was very helpful. Valet service worked well. Minimum words for this response is ridiculous. I won’t respond in the future to this survey. More

by RANTON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
August 26, 2020

Patrick Mazda makes it Very easy to make my service Patrick Mazda makes it Very easy to make my service appointment online; they were thorough and recorded the entire process so I could be informed abo More

by AWRENN86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
...
14
...