Patrick Mazda - Service Center

Courteous and helpful. Washed my car and vacuumed in addition to oil change and tire rotation. Quick in and out. This was a great experience. addition to oil change and tire rotation. Quick in and out. This was a great experience. More

Excellent sales and service - I love working with Aaron in sales 2nd care I have purchased from him - he is responsive and goes above and beyond. Servicing is always a pleasure! in sales 2nd care I have purchased from him - he is responsive and goes above and beyond. Servicing is always a pleasure! More

I have purchased serval Volvo's over the years and I always thought the Gallo had a good service department but Patrick is even better than Gallo. The responsiveness and attuited unmatched. They are a always thought the Gallo had a good service department but Patrick is even better than Gallo. The responsiveness and attuited unmatched. They are a pleasure to work with!!! Thanks John Smith!!! More

They made my appointment, followed through to ensure my needs. Verified to ensure I could keep my appointment. Explained all work done. Provided me with a vehicle I could use. needs. Verified to ensure I could keep my appointment. Explained all work done. Provided me with a vehicle I could use. More

The process to setup the appointment online was very easy. The customer service was great from Joel. I like the fact that they send you a video of what is happening with the service being done and if th easy. The customer service was great from Joel. I like the fact that they send you a video of what is happening with the service being done and if there are any recommendations. More

The service was prompt and John Smith was polite and professional as always. I was able to take advantage of the free loaner car offer. professional as always. I was able to take advantage of the free loaner car offer. More

I purchased this vehicle one year ago and I was told 2 tires were new. I then had to purchase 2 new tires which was fine understandable. I also had an alignment at this time. I constantly complained about tires were new. I then had to purchase 2 new tires which was fine understandable. I also had an alignment at this time. I constantly complained about the RPM;s and not a smooth ride. I did not drive from February to June and have put minimal mileage on the car. Now, the brakes needs to be done, 2 new tires, a belt issue that is $400. I didn't expect within one year to have to put $1000 into this vehicle. Oil change was fine, drop off/pick up of my car was fine BUT it wasn't vacuumed like the previous time it was serviced. I have also asked for touch-up paint on 2 occasions and still have not received it. More

The entire experience was flawless. Went in for an oil change and all points inspection. I knew I needed new brakes and they were able to do them right on the spot. I felt very safe and secure in their sh change and all points inspection. I knew I needed new brakes and they were able to do them right on the spot. I felt very safe and secure in their showroom as everything was spotless. They are always great to work with. Highly recommend! More

They are quite knowledgable regarding the servicing of the Volvo but this time I was not pleased with the fact that they were not as Covid savvy as I felt they should be. They have plastic counter shields the Volvo but this time I was not pleased with the fact that they were not as Covid savvy as I felt they should be. They have plastic counter shields and wear masks but do not stand behind the counter shields. They also do not promote touchless payments. The courtesy car that I received was not cleaned as there was a wrapper still in the car and crumbs in the console where one stores drinks. My car was in for an oil change and service to one of the parking monitors. I needed the car by 1pm. They were running late so i said please just vacuum the car, no need to wash it. I am not sure what they did vacuum as the back seat had not ben cleaned. More

The service manager is excellent!! Great customer service skills. He spends the time to make sure you are completely satisfied. I have recommended to folks to see John if you have a problem. Why because you skills. He spends the time to make sure you are completely satisfied. I have recommended to folks to see John if you have a problem. Why because you can trust him. John got your back. More