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Patrick Mazda - Service Center

Auburn, MA

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263 Reviews

263 Reviews of Patrick Mazda - Service Center

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October 01, 2020

Best dealership I have ever dealt with . Kendall the sales person was as professional as could be . Dave Sales mgr . Could not have done more . Aaron General mgr . Asked about and cared how things shook More

by DAVIDDUFAULT9594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kendell Chattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Tringuk, Chris Duggan
September 30, 2020

Always a great experience dealing with John Smith and also with John the Volvo technician.As long time customer ( 18) years we have always been treated exceptionally well. More

by RICHTIN17
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John the Volvo technician , John Smith
September 28, 2020

In this new world of "do more with less", I keep asking myself how Patrick Volvo manages to keep delivering "concierge level service" I think I know the answer...They hire folks like John and Rachel who More

by DQUIST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Kosiewski, Chris Duggan
September 25, 2020

Prompt, friendly and thorough. Great service! Joel takes care of everything from arrival to departure! Plenty of room to social distance in waiting area! A pleasure. More

by LGSTJOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Tringuk, Joel Marrast
September 25, 2020

Excellent service. Very friendly and the video report on the service performed was outstanding! Wish the guest WIFI was working; but very happy with service! More

by markmac79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
September 24, 2020

Patrick Mazda is wonderful to work with! Aaron was so helpful and worked hard to get me exactly what I wanted. Love my new CX-30! More

by OLIVIA S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Tringuk
September 21, 2020

A difficult problem was resolved professionally and satisfactory. Kudos to John Smith and the technicians that worked on this problem. John kept me informed throughout the repair process. The mechanics More

by DELAGEFRAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mechanics not identified. , John Smith
September 19, 2020

Staff was wonderful. Car was ready when they said and I was given a loaner. I gave 4 stars because it blows my mind that they charge so much for labor. Unfortunately I am going to have to look for a mec More

by RIVPJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
September 17, 2020

They were prompt, friendly, and helpful. They met me at my car after and sent me a video during the service. Will be returning for sure. More

by ELIZABETH.TRIPP1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
September 15, 2020

The valet and courtesy car service helped me to get my car serviced on schedule. This was a huge help. The service was provided a expected. More

by KJCL
Recommend Dealer
Yes
Employees Worked With
Rachael, Joel Marrast
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