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Patrick Mazda - Service Center

Auburn, MA

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263 Reviews

263 Reviews of Patrick Mazda - Service Center

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October 16, 2020

Easy to schedule an appointment. Friendly service. They were able to identify the problem quickly, had the part delivered the next day, and installed quickly. It was covered under warranty. I was given a More

by mandiep79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
October 14, 2020

Fast service and liked the video from the mechanic. Was reminded of needing spark plugs as well. We were given a loaner car at no charge too. More

by DAVEHAMPP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
October 07, 2020

Christian and his manger listened to my needs an found me the perfect car for the budget I set . I highly recommend them and Thank them and the dealership as there was no pressure in buying ,just an array o More

by pgulioso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duggan
October 07, 2020

It so nice to walk in a be greeted by same people all the time.The service staff are straight forward and to the point.They keep you informed as to what going on More

by madholm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
October 06, 2020

Though everyone was very courteous, I was given a loaner with a malfunctioning driver seat belt and when I was able to sit and look at my paperwork more closely, I noted a check mark in the yellow that was More

by Debbiez530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Smith
October 06, 2020

Service Manager(John) was excellent. Took my car in same day and recommended and fully explained best course of action. He was great to work with More

by AIELLOP
Recommend Dealer
Yes
Employees Worked With
John Smith
October 05, 2020

Service was quick and courteous. Liked the no touch service. Car was cleaned. Was hoping to get a cx30 to test drive but was brought a 3 More

by DOWNTHEMIDDLEDAVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
October 03, 2020

The service Dept is always professional and everything is explained clearly. I always feel like I am an important customer. John Smith goes above and beyond to make sure I am assisted promptly and that I und More

by SUSAN TURNER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Smith
October 02, 2020

Everyone was very professional and attentive. This was my first time using the service department and I was very impressed. I was comfortable while waiting for my vehicle. More

by SUE_BOUVIER
Recommend Dealer
Yes
Employees Worked With
John Smith
October 02, 2020

Easy in, easy out. Patrick Service guys sent me a video of my car's inspection which helped make service decision on the fly very easy. More

by DMITRI.STRUNKIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
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