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Patrick Mazda - Service Center

Auburn, MA

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263 Reviews

263 Reviews of Patrick Mazda - Service Center

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October 30, 2020

I’ve never had anything but a top notch experience with the Patrick Mazda service department. Always friendly and I appreciate that the service tech sends a video to show everything going on with the vehic More

by pmg1438
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
October 28, 2020

Brought my 2020 xc90 in for break issue. Less than 16k miles and I needed new rotors! The service was fast but they never looked at the mileage. I was due for my oil change in less than 500 miles. Bring b More

by kristinalarson77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Duggan
October 27, 2020

I am always very happy with the service department and do appreciate the utube video done with each routine matainence. Joel always takes the time to listen to my concerns and addresses them immediately. T More

by Kathleenwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
October 26, 2020

Excellent customer service and experience with everyone at Patrick Mazda. This is my second lease with them and I couldn't recommend them more. Thank you! More

by GREENLEAFARIELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendell Chattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Tringuk
October 26, 2020

I always have a great experience with the the staff in the Service Department! Couldn't ask for a smoother process from drop off of my care to pick up! More

by Lpiermarini4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Marrast., Joel Marrast
October 24, 2020

Great people working at this dealership! Very professional. They wash and vac your car every time. I would highly recommend this dealership! The even gave me a loaner vehicle. More

by emmash10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
October 23, 2020

My second Volvo leasing from Patrick. I was totally pleased with all aspects of the experience. Started out as a service for a recall on my car, next day I drove off in a new Volvo XC60 More

by BLTEACHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendell Chattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Duggan, John Smith
October 23, 2020

WHat they promised they renaged on. Said I had 3 free oil changes and check ups. After no problem with the first 2, the 3rd one they tried to charge me $700.00. AWFUL!!!!! More

by BLACKLABS99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry "K" Kozielewicz
October 20, 2020

Great service. All the staff was pleasant, especially Joel the service advisor. Service was done quickly and the price was good. Overall a great experience. More

by jecandmjc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
October 16, 2020

Another great experience with the service team. On time on both ends ( arrival and departure), easy use of loaner car, attentive service advisor (Greg) and the treat of a nice clean car to drive away in on More

by TESINI22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg -Service
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