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Patrick Mazda

Auburn, MA

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765 Reviews
We are a family owned and operated new and pre-owned Mazda dealership group as well as many other brands. We have been serving the Worcester Mass community proudly for over 50 years. We're looking forward to your visit and showing why at Patrick Motors. You Do Better! Patrick Motors is locally owned since 1948. We are devoted to serving our customers with an unrivaled reputation for value and personal service that continues well beyond your initial purchase. We sell cars people love to drive!
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189 Washington St

Auburn, MA

01501

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Showing 765 reviews

January 26, 2021

Went in for a regular vehicle service. Walked out with a new vehicle. Easy to deal with, no pressure. Felt I walked away with a fair deal. More

by 511KELLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Chris Duggan, Keith Anderson
Jan 28, 2021 -

Patrick Mazda responded

Hello! Thank you very much for taking the time to leave a review; we truly appreciate your business!

January 23, 2021

Friendly easy to deal with. All around great service. Easy to get loaner car as I live over 40 miles away from Goldstar. Thank you. More

by QUINNATISSETPROSHOP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson
Jan 25, 2021 -

Patrick Mazda responded

Thank you very much for your business, and for making the drive out to see us! Have a great week!

January 23, 2021

I had our two cars in for service this week. I expected that one of the cars would need a major repair based on an assessment made at its prior visit. When the car was examined this time, it was determined More

by KMCKENNA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick, John Smith
Jan 25, 2021 -

Patrick Mazda responded

Hello! Thank you very much for your business and for taking the time to leave a review. We truly appreciate your feedback!

January 22, 2021

Amazing service department. Technician walkthrough video was great. The complimentary valet pickup and drop off is a game changer. They are by far the best Mazda service department in the area. More

by CDLUPI08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson
January 22, 2021

Staff at Patrick worked hard and expertly to solve front end axle and noise problem on 2014 Xc 60 in otherwise good shape maintained by and bought at Patrick back in 2014. Work completed well and car has do More

by EGWARREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
Jan 22, 2021 -

Patrick Mazda responded

Hi there! Thank you very much for taking the time to leave a review. We're happy to hear that you had a positive experience! It seems you've accidentally selected 1-star for the "overall experience" selection (based off of your review)... would you be able to adjust this to a higher rating for us? If it wasn't an accident, please let us know how we can turn your experience around! Thank you for choosing Patrick Mazda!

January 22, 2021

The service department is very good and always pleasant to work with. Good communication on service and keeping consumer informed of work etc. Thank you. More

by KENNEDYJM
Recommend Dealer
Yes
Employees Worked With
John Smith , Joel Marrast
Jan 25, 2021 -

Patrick Mazda responded

Thank you very much for your business with our service department, and for taking the time to leave a review! We appreciate your feedback. Happy driving!

January 22, 2021

Very easy as usual. As this was the last free service as part of the purchase of my '19 CX-5 GTR at Patrick I'm not sure I'll continue to have my car serviced here as it is a 30 minute drive for me. But, i More

by JFIDZAL2
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Jan 25, 2021 -

Patrick Mazda responded

Thank you very much for your business with our service department! We truly appreciate you making the drive out to see us, and hope you've been loving your CX-5 so far. We'll be moving to a new location in Auburn (on route 20) within the next month or so! We highly encourage you to visit this brand new building, custom-made for the clients of Patrick Mazda. It's quite a beautiful location and we look forward to seeing you there for service! Thank you again for choosing Patrick Mazda!

January 22, 2021

Keith is amazing. He went above & beyond to help me. I also noticed that he was offering incredible service to other customers as I waited for my car to be fixed. Francis More

by Francis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson
Jan 25, 2021 -

Patrick Mazda responded

Hello, Francis! Thank you very much for taking the time to leave a review for Keith. We appreciate your feedback and your business! Have a great week and thank you for choosing Patrick Mazda.

January 20, 2021

Fast service and very friendly. Took me in right away...I know that I need further service on my car it will be in good hands... More

by soup126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
Jan 21, 2021 -

Patrick Mazda responded

Thank you so much for your business with our service department! We truly appreciate your feedback and kind words. Happy driving!

January 20, 2021

Helpful courteous Knowledgeable in car selection and Helpful courteous Knowledgeable in car selection and exepediting turn in of my lease a good experience would definitely use the same dealer in the f More

by chasegc
Recommend Dealer
Yes
Employees Worked With
Kendell Chattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Kosiewski, Henry "K" Kozielewicz, John O'brien, Troy Condon
Jan 21, 2021 -

Patrick Mazda responded

Thank you very much for your business with our sales department! We're thrilled to hear about your experience and are so happy to here that our team exceeded your expectations. Please feel free to reach out with any questions you may develop!

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