Patrick Mazda
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 765 reviews
Very positive and easy Was able to go in work a deal wihin 30 mins had the car I was looking at. Met with credit manger who couldn't have been more knowledgeable and helpful Was able to go in work a deal wihin 30 mins had the car I was looking at. Met with credit manger who couldn't have been more knowledgeable and helpful taking an conversation I might of had and eased them. More
FANTASTIC experience, NO pressure! Often times people only write reviews when they have had a poor experience. I'm not one of those people. My mechanic told me that my old Infiniti was Often times people only write reviews when they have had a poor experience. I'm not one of those people. My mechanic told me that my old Infiniti was beyond further repair and that I should look for a new vehicle. I stopped by Gallo yesterday to take a look at pre-owned cars because it was in the vicinity of work. I met Stephen Ferguson on the lot and he showed me the pre-owned cars I was interested in. Now I'm the type of person who HATES going to car dealerships with a passion. The breathing down your neck, pressuring you to buy the most expensive vehicle on the lot and trying to persuade you into something you weren't looking for. For the very FIRST time on a lot, I felt relaxed. After looking at 2 cars, I felt such a good, honest vibe from him (Stephen) that I didn't even bother looking elsewhere. I showed up by 10AM today, test drove the car, financed, registered, transferred my plates AND got inspected all before 2pm. I am a woman (yeah, I said it) and this is the very first time I have purchased a vehicle on my own. (I have owned several in 20 years but always with help) Never once did I feel like I was being left out of the loop or being pressured into anything. I would HIGHLY recommend Gallo for any new or used car purchase. I would also especially like to thank the sales consultant, Stephen Ferguson and the sales manager, Chris Duggan for the most pleasant experience. I look forward to seeing them both again when I come in for car washes!!! I highly recommend this dealership to all my friends, family and strangers. More
Outstanding with no hassles! We worked with Noel and Henry K completely over email and without any kind of pressure or back and forth. We got a great price, a beautiful car and o We worked with Noel and Henry K completely over email and without any kind of pressure or back and forth. We got a great price, a beautiful car and outstanding customer care! Everyone should buy a car via email with Gallo! More
Good Old Fashioned Honesty With No Games My wife and I were looking for the car that would replace her prior vehicle of 16 years. Steve was fantastic in helping us to maneuver into what would My wife and I were looking for the car that would replace her prior vehicle of 16 years. Steve was fantastic in helping us to maneuver into what would fit our needs. He arranged everything without a hitch and even had us out on the road the same Sunday afternoon with our newly certified Mazda. What a nice experience. I've dealt with other Mazda dealers in Massachusetts and we can easily say that Steve is professional, caring and straightforward. I would recommend any one in new England looking to buy a Mazda to see Steve Ferguson at Gallo Mazda. It's worth the drive. More
My new S60 T5 AWD I can't say enough about my experience with Steve, in sales and Matt in the business office! It was an extremely easy and efficient process from star I can't say enough about my experience with Steve, in sales and Matt in the business office! It was an extremely easy and efficient process from start to finish. Steve treated us with a no-pressure manner and had so much knowledge about the car we ended up purchasing. He was a pleasure to deal with on every aspect. I have serviced my car at Gallo for many years and they have ALWAYS been honest and accommodating so I knew sales had to be the same..........and they were. Thanks so much and I LOVE this car! More
Best Price After Review of Market My father and I were shopping around for the best value we could find as we both desired to purchase the same car brand new. After speaking with other My father and I were shopping around for the best value we could find as we both desired to purchase the same car brand new. After speaking with other dealerships and dealers, we found that the best offer was provided by the team at Gallo Mazda. The team was courteous, hard working, and assisted throughout the entire purchasing process making it as easy as possible. The discounts and promotional offers exceeded other we were considering and they offered the most for my used car trade in. I would recommend this dealership to others looking for the best value on their next Mazda purchase. More
AMAZING EXPERIENCE! I worked with Steve and had an unbelievably excellent overall experience. The price was excellent, service was above and beyond and there was no press I worked with Steve and had an unbelievably excellent overall experience. The price was excellent, service was above and beyond and there was no pressure at any time during the sale. No shenanigans, just straight forward information and excellent suggestions. I highly recommend Gallo and STEVE as your salesman! AMAZING! More
Excellent buying experience! I had done research on many different smaller SUVs, but when I finally went to test drive them, none of them impressed very much. A mutual friend had I had done research on many different smaller SUVs, but when I finally went to test drive them, none of them impressed very much. A mutual friend had suggested I contact Matt Rosenlund at Gallo Mazda and check out the CX 5. I did like the look, but was skeptical that it would be the same disappointing test drive I had with the Honda and Toyota equivalents; well I was wrong. The Mazda CX 5 is tight, peppier, responsive and fun to drive. I bought it on the spot and have been very happy with it for the past couple of months of ownership. I get a consistent 27 mpg overall and still gives me the acceleration whenever I need it. Beyond the vehicle itself, Matt and his team went above and beyond to make the experience enjoyable. It has been a long time since I actually enjoyed buying a new car, but the team at Gallo in Worcester made it happen! More
Used 2015 XC70 AWD From the Internet to reality. I was looking for an SUV/Wagon type of vehicle. I was always a fan of Volvo but, never really inquired. I went to Gallo From the Internet to reality. I was looking for an SUV/Wagon type of vehicle. I was always a fan of Volvo but, never really inquired. I went to Gallo on 9/2/15 to test drive and to make a deal. On the test drive my salesman Stephen answered all questioned an offered up all the information he knew. I enjoyed the test drive as you go on 190 to start and take Rt. 12 back to the dealership for a real test drive; a little highway and a little bit of everyday street traffic. Once we got back I had my 2012 Grand Cherokee valued and bingo a deal was made. To my surprise Stephen made the deal complete with us driving off the lot with the new/used car at 9PM. I have to say from first impressions it's a busy place but, once you get the attention of a salesperson your treated exceptionally well. I can now say I have joined the Gallo family. More
Pleasant Experience Buying CX-9 One of the most pleasant car buying experiences I've ever had, thanks to sales team member Kevin Winters. Advertised price on vehicle was honored quic One of the most pleasant car buying experiences I've ever had, thanks to sales team member Kevin Winters. Advertised price on vehicle was honored quickly, no gimmicks or games, just attentiveness to my needs. Patiently and quickly answered any questions I had honestly (and I had a lot), very low pressure with focus on my satisfaction. I would recommend anyone to shop at Gallo for their Mazda without reservation, and ask for Kevin-you won't be sorry. Finance manager Matt was as helpful and focused on my benefit as Kevin was, finding me a better deal on financing than I had found myself, and taking the time to explain fully to me to ascertain I understood what and how financing would work, including a Mazda incentive where first two payments would be made by Mazda, when I didn't think I qualified. I will return for my next Mazda purchase, and highly recommend this dealership to anyone in the market for a Mazda. More