Patrick Mazda

First time car buying made easy! Both my parents purchased new Mazdas from Gallo within the past 5 years. When it came time for me to start looking to buy my first vehicle they told m Both my parents purchased new Mazdas from Gallo within the past 5 years. When it came time for me to start looking to buy my first vehicle they told me take a stop down at Gallo, I'm glad I listened to them! I went down to Gallo and met with Stephen Ferguson, who had sold my parents their cars, and he showed me some new CX-5s. Being a first time car buyer, I had no experience with the process as a whole. He was very patient and wasn't pushy about trying to force me into buying a vehicle. He asked me what I wanted in terms of options and explained anything that wasn't clear to me. I really enjoyed the CX-5 and made the decision that I wanted to purchase it. Steve and Chris Duggan made the purchasing process simple and easy for me. I feel like I got a good deal and drove away happy with my experience as a whole. The experience was enjoyable, not stressful, and I would recommend Gallo to anyone looking to buy a vehicle. More

Time well spent Steve Ferguson and the rest of the staff made buying a car an actual pleasure.We were never pressured and all of our questions were answered immediate Steve Ferguson and the rest of the staff made buying a car an actual pleasure.We were never pressured and all of our questions were answered immediately. More

I'll definitely return to Gallo Motors We've purchased two cars from Gallo Motors--a used Mazda 6 a few years ago, which was our first car, and we just picked up a new CX-5 last night. We' We've purchased two cars from Gallo Motors--a used Mazda 6 a few years ago, which was our first car, and we just picked up a new CX-5 last night. We've worked with Steve Ferguson both times and have had a great experience. Steve is friendly, knowledgeable, and doesn't pressure you into making a quick decision--he knows everything there is to know about the models he sells, and explains the buying process thoroughly. We'll definitely be back in a few years when we're ready for another car. More

Great car buying experience I purchased a mazda3 recently at Gallo Motors. My sales person was Steve Ferguson.I found the whole. Experience very positive. Steve was very friendly I purchased a mazda3 recently at Gallo Motors. My sales person was Steve Ferguson.I found the whole. Experience very positive. Steve was very friendly,informative and very easy going.All of these made the experience very pleasant. I traded in a car and received a very fair trade in value.The car delivery was right on time.The car was delivered to my home in Connecticut.Steve made all of the arrangements For the out of state delivery.Great job. I would definitely recommend Gallo Motors and Steve Ferguson if you are in the market to buy a new vehicle. More

Wonderful This was by far the best car buying experience I've had. I wasn't really hooked on buying a CX5 but after driving and speaking with the Sales person, This was by far the best car buying experience I've had. I wasn't really hooked on buying a CX5 but after driving and speaking with the Sales person, Noel Ramirez, who was very enthusiatic and working with Matt Rosenlund on the Financial end, it made my choice easy. Bought the car on Saturday afternoon and I picked it up on Monday, they took care of everything, plates, insurance. Great service. Thanks Matt and Noel, I love my new car. More

Amazing customer service! I was running short on time, I wanted to test drive a CX5 within a specific time-frame on a specific day due to time constraints with my schedule. I e I was running short on time, I wanted to test drive a CX5 within a specific time-frame on a specific day due to time constraints with my schedule. I emailed Gallo Mazda of Worcester (because of great reviews from the Internet) on a Sunday night for a Monday morning appointment. I received an email quickly from Chris (sales manager) who stated that that would be no problem. The next morning I was introduced to Kevin Winters, who understood my situation and accommodated my needs accordingly by having the vehicle ready when I got there, reviewed the highlights of the vehicle, and answered all my questions no matter how strange they may have been. I was able to get to work on time and never felt intimidated during my visit. Kevin also scheduled a separate test drive the next Saturday with my husband, which changed three times by the time we actually met. He was quick to respond to those changes and willing to be flexible with my crazy schedule. I told Kevin from the start that we were deciding between the cx5 and another make and model. He never sounded coercive or condescending knowing we may not choose the Mazda. The thought of needing to buy a new car and dealing with salesmen/saleswomen at dealerships used to make me feel uncomfortable because of the way I'd been treated in the past (negatively). I now have a different view of the experience thanks to Chris and Kevin. Thanks guys! Even though I decided to purchase the other vehicle, I felt it absolutely necessary to let people know they don't have to be afraid anymore!! Trust the salesmen at Gallo. It's worth it! More

Sales Exceptional customer service, the reps were very knowledgeable and professional. Made my purchased experience very easy and great. Very grateful to Exceptional customer service, the reps were very knowledgeable and professional. Made my purchased experience very easy and great. Very grateful to Noel ramirez and Matt rosenlund. And the vehicle they recommended meets my needs. More

Stephen is the MAN! My 13 year old passat bought the farm, and I needed to get a new car within a week. Most dealerships I visited were pushy and shady. Then my friend to My 13 year old passat bought the farm, and I needed to get a new car within a week. Most dealerships I visited were pushy and shady. Then my friend told me to try a Mazda, so I went their as my last stop only allotting an hour before I had to leave for work (most dealers took 2 hours for a test drive / offer cycle). Stephen had me out of there with offers in 45 minutes. I went back 2 days later and signed the lease, this visit only took a couple hours to drive it off the lot. Really couldn't be happier with my buying experience!!! More

New Mazda 3 - Yay! I hadn't purchased a new car in 10 years so was DREADING the experience. I was surprised that my test drive was FUN. Really enjoyable. Working was I hadn't purchased a new car in 10 years so was DREADING the experience. I was surprised that my test drive was FUN. Really enjoyable. Working was Steve Ferguson was a relaxed, no pressure experience. I was patient and waited til the price was right. Then went in and made my purchase in under an hour. I picked up my new 2015 Mazda 3 later that day. Yay. I'm happy to do business with a neighborhood dealership. I hope it will make all my maintenance visits easy. More