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Patrick Mazda

Auburn, MA

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765 Reviews
We are a family owned and operated new and pre-owned Mazda dealership group as well as many other brands. We have been serving the Worcester Mass community proudly for over 50 years. We're looking forward to your visit and showing why at Patrick Motors. You Do Better! Patrick Motors is locally owned since 1948. We are devoted to serving our customers with an unrivaled reputation for value and personal service that continues well beyond your initial purchase. We sell cars people love to drive!
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189 Washington St

Auburn, MA

01501

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Showing 765 reviews

July 10, 2016

Incredible Family Owned Dealership This was my first time buying as I just graduated college two months ago. Being a female you've always heard those horror stories about getting ripped More

by dmhoover14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert J. Zalansky, Eric Stolberg
June 30, 2016

Excellent experience! I had a wonderful experience with Steve and all of the staff at Gallo Mazda. Steve answered all of my questions and never put any pressure on me to b More

by iloverafa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Ferguson
Jun 30, 2016 -

Patrick Mazda responded

Steve is a great ambassador for Gallo Mazda Volvo. He is our longest tenured employee and for good reason. He is knowledgeable, professional and most importantly, helpful, He hasn't forgotten that this process is about service and putting the customers needs first. Thank you for recognizing Steve for a job well done and welcome to the Gallo family pf sales and service. CDuggan

June 25, 2016

Leasing a new car. My salesman was very easy to work with - informative but not pushy. The process overall was easy, and I was treated well all along the way. More

by Skipper
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duggan, Henry "K" Kozielewicz, Eric Stolberg
Jun 25, 2016 -

Patrick Mazda responded

Eric and Henry are true professionals. They are informative, helpful and eager to help our customers find the right vehicle for their needs. Thank you for acknowledging their dedicated approach to serving you in your purchase. Chris Duggan

May 17, 2016

Mazda 3 Hatchback One of the best car leasing experience we ever had. Very friendly to deal with, great communication on all questions. Our salesman Stephen Ferguson we More

by Cathi11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Ferguson
May 17, 2016 -

Patrick Mazda responded

Great customers make for great experiences. Cathy and her family are such customers. Steve Ferguson and Bob Zalansky continue to do a superior job helping customers like Cathy find the right vehicle for the perfect value. Thank you for choosing Gallo! Chris Duggan

May 13, 2016

Terrible I bought a pre-owned car., 3 days later I noticed the rotors and brake are gone.. well not big deal! Under my 30 days guarantee they'll fixed i More

by Kelvis M
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lowell Fiengold
May 02, 2016

Great car buying experience Dealing with car salesmen is often a tedious, pressure-packed situation. We found this to be true at 3 of the 4 dealerships we visited. However, wor More

by Al, Marie & our CX-5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Zalansky, Kevin Winters, Lisa Borraccino
April 27, 2016

No Pressure I walked into Gallo Volvo Mazda on a Sunday night at 5:30pm, they close at 6pm, and was immediately greeted by Eric Stolberg. He did not make me feel More

by Cheryl
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stolberg
Apr 28, 2016 -

Patrick Mazda responded

The sign of good service is when a business goes the extra mile to provide help when you would least expect it. Bob Zalansky and Eric Stolberg prove that Gallo Mazda Volvo is such a place. Cheryl, thank you for your kind words! CDuggan

April 25, 2016

Up Front and Honest Like many people, I've come to expect a stressful experience when setting out to buy a car. My concern proved needless in my recent dealings at Gallo More

by twcurran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Zalansky, Chris Duggan, Kevin Winters
Apr 25, 2016 -

Patrick Mazda responded

Mr. Curran, thank you for taking the time to write a review. Kevin Winters and Bob Zalansky do a great job for us here at Gallo Mazda Volvo. It was a pleasure to deal with you. We hope you are enjoying your new Mazda.

April 19, 2016

Certifiably Outstanding I did my homework when I was purchasing a vehicle. This dealership was honest and integral. I never felt the "con-man car salesman effect". It felt More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Zalansky, Chris Duggan, Kevin Winters
Apr 19, 2016 -

Patrick Mazda responded

Linda was great to do business with you! You're right about Kevin Winters, he really knows the Mazda product!. Thanks so much for honoring us with your business! Chris Duggan

Apr 19, 2016 -

Linda responded

Thanks Chris... ditto to you as well. You were the hard drive number....I know sales.. we all have our limitations. thank you for your professionalism. ps. you should all buy cots to sleep in... long days there at Gallo. Thanks again...ps... I love my car

April 17, 2016

Easy to work with Eric here really helped me out and helped me find the lowest insurance policly for me being a new driver. Would definitely recommend going here and s More

by Amy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Naylor, Eric Stolberg
Apr 19, 2016 -

Patrick Mazda responded

Eric is a great asset to Gallo and to customers like Amy. Going the extra mile to help her get a better insurance quote is an example of his dedication to his customers. In the end, servicing all a customer's needs, when it comes to a purchase is what its all about. Nice work Eric and thank you Amy for your business. Chris Duggan

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