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Patrick Mazda

Auburn, MA

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765 Reviews
We are a family owned and operated new and pre-owned Mazda dealership group as well as many other brands. We have been serving the Worcester Mass community proudly for over 50 years. We're looking forward to your visit and showing why at Patrick Motors. You Do Better! Patrick Motors is locally owned since 1948. We are devoted to serving our customers with an unrivaled reputation for value and personal service that continues well beyond your initial purchase. We sell cars people love to drive!
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189 Washington St

Auburn, MA

01501

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Showing 765 reviews

February 20, 2021

We enjoyed the experience of buying this car from Patrick Mazda. We showed up on Sunday to just look at a couple of used CX-9's anticipating you were closed as we were not interested in getting a quote on a More

by billgemme1412
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Tringuk, Chris Duggan
Feb 23, 2021 -

Patrick Mazda responded

Hi, Bill! Thank you very much for taking the time out of your day to leave such a kind review about your experience with Bob and our sales team. We truly appreciate your business and hope you're loving your new Mazda so far!

February 20, 2021

I was unable to bring the car in for service. John arranged to have the car picked up at my house and return after the service was completed. I so appreciated this regularly offered option. More

by SANDRA.SHOOK
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
John Smith
Feb 23, 2021 -

Patrick Mazda responded

Hello, Sandra! Thank you very much for your business with our service department; we're so happy to hear that our team was able to make your service visit happen smoothly.

February 20, 2021

When I arrived to the dealership, Bob was the first one to greet me and my Family. He was very approachable ! When it was time to sit down and talk about the purchase he was very professional and honest. I More

by LARDABAR26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Fuqua, Aaron Tringuk, Chris Duggan
Feb 23, 2021 -

Patrick Mazda responded

Hello! We're thrilled to hear about your experience with our sales team and appreciate your kind review. Please feel free to reach out with any questions you may have!

February 18, 2021

Troy was great with my purchase of my Mazda CX-5. The whole Patrick Mazda teams was awesome to work with. Troy was very knowledgeable, helpful and friendly. He answer all of my questions and concerns and More

by dobrovdn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Duggan, David Patrick, Troy Condon
Feb 19, 2021 -

Patrick Mazda responded

Thank you very much for taking the time to leave a review for your experience with Troy and our team! Please let us know if you have any questions, and we look forward to seeing you back in for service!

February 18, 2021

Always a good experience at Patrick Mazda. New location is spectacular. Easy to get to, much better parking and super easy to get in and out. Waiting area is beautiful and HUGE. Very comfortable. Next time More

by A Drummer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Feb 23, 2021 -

Patrick Mazda responded

Thank you very much for visiting us at our new home in Auburn! We truly appreciate your continued business and hope your Mazda has been treating you well so far. Have a great rest of your week!

February 17, 2021

Excellent service and staff professional, we are extremely satisfied. Thank you. The video detailing what needed to be done and service suggestions was very helpful to us. More

by PATRICE.OCONNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, the gentleman that worked in the car and sent us a video, professional and thorough. Thank you. , Joel Marrast
Feb 19, 2021 -

Patrick Mazda responded

Hi, Patrice! We're thrilled to hear about your experience with our service department, Thank you for taking the time out of your day to leave a review! We appreciate your feedback!

February 16, 2021

As easy as it gets. Courteous and efficient. Nice new As easy as it gets. Courteous and efficient. Nice new digs. Waiting area is clean and spread out. WiFi bar and Plenty of areas to social distance. More

by AUDRAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Feb 19, 2021 -

Patrick Mazda responded

Thank you very much for taking the time to leave a review! We're so happy to hear you're loving the new location. Wishing you many happy miles on the road ahead!

February 15, 2021

Service was excellent, the staff was courteous, the process was convenient, and everything was really well communicated. I appreciate the new location and the car wash too! More

by spooner.michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, Joel Marrast
Feb 16, 2021 -

Patrick Mazda responded

Hi, Michael! Thank you very much for visiting our new location for your service needs. We appreciate your feedback and your business. Have a great rest of your week!

February 09, 2021

I had been looking for a vehicle (specifically a CX-5) for a few weeks and decided to check out Patrick Mazda. Henry K was friendly very knowledgeable with many of the features in the vehicle. I left sati More

by MVasilc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry "K" Kozielewicz
Feb 10, 2021 -

Patrick Mazda responded

Congratulations on your new CX-5, and thank you for choosing Patrick Mazda! We truly appreciate your trust with this decision and your business. Please feel free to reach out with any questions you may have!

February 09, 2021

Salesman and finance dept were great. I would have given them 4 stars but had to wait 2 extra days due to them moving from Worcester to Auburn. More

by JUSTLISA508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendell Chattman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Patrick Mazda responded

Thank you very much for your business and your review-- we apologize for the inconvenience and appreciate your patience as we try to navigate our transition. We hope you're enjoying your vehicle and please reach out with any questions!

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