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Patrick Mazda
Auburn, MA
768 Reviews
We are a family owned and operated new and pre-owned Mazda dealership group as well as many other brands. We have been serving the Worcester Mass community proudly for over 50 years. We're looking forward to your visit and showing why at Patrick Motors. You Do Better! Patrick Motors is locally owned since 1948. We are devoted to serving our customers with an unrivaled reputation for value and personal service that continues well beyond your initial purchase. We sell cars people love to drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 768 reviews
April 16, 2020
OUTSTANDING My car was picked up and brought to the dealership for oil change and transmission flush. Keith and Joel were very helpful and pleasant. I was reall My car was picked up and brought to the dealership for oil change and transmission flush. Keith and Joel were very helpful and pleasant. I was really stressed out about going into the dealership but with the pickup service from Patrick Mazda, it was very helpful. Best Service Dept.around! More
by LESLIEO0
Verified CustomerEmployees Worked With
Rachel in service, Julie in sales., Chris Duggan, Keith Anderson, John O'brien, Joel Marrast
April 14, 2020
They did an awesome job making my purchase easy and enjoyable, even during the virus situation. I’d highly recommend them to others. And I’m in love with my new CX-5! enjoyable, even during the virus situation. I’d highly recommend them to others. And I’m in love with my new CX-5! More
by dtoscano51
Employees Worked With
Aaron Tringuk
April 08, 2020
Service on Volvo for battery check. Service center took me right in and got my Volvo prepared and ready for service. All information was in order and auto was taken care of in a timely m Service center took me right in and got my Volvo prepared and ready for service. All information was in order and auto was taken care of in a timely manner. More
by tom.p.lettic
Employees Worked With
Keith Anderson
April 01, 2020
Excellent service. Sent a video of the areas which needed attention. Very informative. Work completed on time. Entire staff is professional and service oriented. I will use dealership for my next needed attention. Very informative. Work completed on time. Entire staff is professional and service oriented. I will use dealership for my next service. More
by USRPCMA
Employees Worked With
Joel Marrast
April 01, 2020
On line purchase of Mazda3 A seamless, pleasant experience; from the initial on line contact to the final delivery of my Mazda3 to my driveway fifty miles from the dealership. A seamless, pleasant experience; from the initial on line contact to the final delivery of my Mazda3 to my driveway fifty miles from the dealership. More
by ppaschetto
Employees Worked With
Aaron Tringuk
April 01, 2020
Impressions of my online experince and with dealer followups Contacted the dealer via the web on the availability of a listed cx-5. Internet sales followed up but stated that were short staff so she could not co Contacted the dealer via the web on the availability of a listed cx-5. Internet sales followed up but stated that were short staff so she could not connect (phone) with me that day. Annique suggested the next day, Saturday morning at a set time. Well she never called nor followed up after.I did email her to setup another time, giving them yet another chance. I also via the web, emailed the owner directly, Never heard back from him nor her. So Worcester Patrick Mazda came off my list. No way am I wasting my time chasing them if they don't want my business. Overall First, Second and Third Impression are a Failure. I certainly would not recommend them to anyone. I totally understand we are going thorough some very tough times but hey, have a little customer focus and basic A B C's follow ups and common curiosities. More
by TSJD
Employees Worked With
David Patrick
March 25, 2020
My experience at Patrick Mazda was refreshing...the staff was unbelievably personable, even in the midst of the current COVID-19 pandemic. The vehicle I purchased only had 1/4 tank of gas in it when I pick was unbelievably personable, even in the midst of the current COVID-19 pandemic. The vehicle I purchased only had 1/4 tank of gas in it when I picked it up, but the friendly and professional treatment from everyone I encountered there was stellar! More
by jenniferd24
Employees Worked With
Aaron Tringuk, Chris Duggan
March 25, 2020
Nice dealership! No hard sell, but I definitely knew what I wanted too. I'd recommend this dealership to my friends. Thank you for a great experience. I wanted too. I'd recommend this dealership to my friends. Thank you for a great experience. More
by jeanp
Employees Worked With
Troy, Aaron Tringuk, Chris Duggan
March 24, 2020
Second new Volvo in 5 months I think my family is up to vehicle number 13 over the past 15 years or so. They are great people to do business with and I never hesitate to recommend I think my family is up to vehicle number 13 over the past 15 years or so. They are great people to do business with and I never hesitate to recommend them to friends and other family. More
by fmsm
Employees Worked With
Aaron Tringuk, Chris Duggan
