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Patrick Mazda

Auburn, MA

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765 Reviews
We are a family owned and operated new and pre-owned Mazda dealership group as well as many other brands. We have been serving the Worcester Mass community proudly for over 50 years. We're looking forward to your visit and showing why at Patrick Motors. You Do Better! Patrick Motors is locally owned since 1948. We are devoted to serving our customers with an unrivaled reputation for value and personal service that continues well beyond your initial purchase. We sell cars people love to drive!
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189 Washington St

Auburn, MA

01501

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Showing 765 reviews

March 10, 2021

Had a great experience. No pressure, answered my questions, and very professional. I would definitely recommend this dealership and see Bob when you come in. More

by jchampagne015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob F., Chris Duggan
Mar 12, 2021 -

Patrick Mazda responded

Thank you so much for your business and for taking the time to leave such a kind review! We appreciate your kind words. Have a great weekend!

March 10, 2021

Joel, did a excellent job supporting my service needs. He was clear and very professional. He communicated clearly throughout the service process. Thanks very much! More

by Carls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Mar 12, 2021 -

Patrick Mazda responded

Thank you for choosing Patrick Mazda for your service needs! We're thrilled to hear about your experience with Joel and our team. Have a great weekend!

March 09, 2021

My service experience yesterday was absolutely terrific. It such a quick, professional experience ith my first Mazda purchase and I am very impressed with the service department. More

by shannonw06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Mar 11, 2021 -

Patrick Mazda responded

Hello, Shannon! Thank you for visiting our new home on route 20 in Auburn. We're thrilled to hear about your experience with our service team and appreciate your business! We wish you many happy miles on the road ahead.

March 09, 2021

We walked in without an appointment and Christian Serrano from the Sales Team was very accommodating and took the time to show us multiple vehicles. The management team and Chris Duggan in the business offi More

by H.JIM_HAYES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Serrano, Chris Duggan, Keith Anderson
Mar 11, 2021 -

Patrick Mazda responded

Hello, Jim! Thank you very much for your business and for taking the time to leave a review! We're thrilled to hear about your experience and hope you're loving your vehicle so far.

March 08, 2021

Excellent service and excellent service people working in the service department. Very courteous environment and very clean as well. The estimated time is right on unless a problem arises. More

by ellie.dailida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Mar 11, 2021 -

Patrick Mazda responded

Hi, Ellie! We're thrilled to hear about your experience with our service department. We appreciate your business and your feedback!

March 06, 2021

Prompt, polite service No hassles Nice showroomThat Prompt, polite service No hassles Nice showroom That is all I wish to say This survey should allow fewer than 25 words if the responder has More

by frankz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
Mar 10, 2021 -

Patrick Mazda responded

Hi, Frank! Thank you very much for taking the time to leave a review for your experience with our team, We appreciate your business!

March 06, 2021

My initial contact was via the internet and the woman who I interacted with gave me the otd price simply and honestly. I interacted with Bob when I went to sign the papers and was 100% happy with the process More

by sheila.dep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendell Chattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob, Fred Kosiewski, Henry "K" Kozielewicz, Aaron Tringuk, Chris Duggan, David Patrick, John O'brien, Troy Condon
Mar 11, 2021 -

Patrick Mazda responded

Thank you so much for your business and for taking the time to leave a review! We appreciate your feedback and wish you many happy miles on the road ahead!

March 05, 2021

Kendell Chattman was friendly, helpful and knowledgeable about the new 2021 Mazda CX-30 that I purchased. He is a fine representative of Patrick Motors and, God willing, when the day comes that it is time f More

by garyrosen2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendell Chattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Patrick Mazda responded

Hello, Gary! Thank you very much for your business and for taking the time to leave such a kind review for Kendell and our team. We wish you all the best in your new CX-30!

March 05, 2021

This was the fastest and easiest experience I have had buying a car. The staff is efficient and helpful in moving everything along and ensuring I got what I wanted! More

by jtbuell17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Fuqua, Chris Duggan
Mar 10, 2021 -

Patrick Mazda responded

Thank you so much for your business and your kind review! We hope you're loving your new Mazda so far. Please feel free to reach out with any questions you may have!

March 05, 2021

100% Top Notch service!!I wasn't quite sure about 100% Top Notch service!! I wasn't quite sure about Patrick have never done a deal with them prior to purchasing my 20121 CX5. Hands down and without More

by admiralkenneth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Kosiewski, Keith Anderson, John Smith , Joel Marrast
Mar 10, 2021 -

Patrick Mazda responded

Thanks for your trust with this decision and your kind review! We truly appreciate the feedback and are thrilled to hear that our team was able to exceed your expectations. Wishing you many happy miles on the road ahead!

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