Patrick Mazda

nice people nice car decent price A place worth looking into if you are interested in a Mazda or a Volvo. Good selection no high pressure tactics. Troy was a very attentive sales perso A place worth looking into if you are interested in a Mazda or a Volvo. Good selection no high pressure tactics. Troy was a very attentive sales person. More

Our experience Henry was very friendly and knowledgeable. He did not rush us in our decision making process. Took the time to show us many car options. At one poin Henry was very friendly and knowledgeable. He did not rush us in our decision making process. Took the time to show us many car options. At one point, after we had a estimate on one car, we asked to look at one more car before our final decision. David was heard speaking very rudely to Henry saying, “why did you bring me the other estimate if it was not final.” I did mention that interaction To Henry who appeared embarrassed by that interaction. I don’t know if Henry mentioned my comment, but David did appear more curtious to us later. Chris D was very hurried during the paperwork process. We waited almost over an hour hour to begin the finance process and felt very rushed to sign the papers. His rate of speed while reading the documents was very fast. My husband wanted to call our insurance company to ask a question about the lease. David told us he made many people waiting and we would have to go back in the cue and wait. My husband left the room and I stayed to read all the documents. He also make a comment when we did not take the gap coverage that it was the worst mistake we were making today. I realize that covid caused a backlog of business, but the managers should treat all the prospective customers better. More

I am always pleased with the professionalism and care that is provided by Patrick Volvo. This visit was for a simple oil change but your technician was also able to identify a needed repair that had pres that is provided by Patrick Volvo. This visit was for a simple oil change but your technician was also able to identify a needed repair that had presented no obvious problem to me. This will save me from a more serious problem in the future. More

When my 2012 S60 was no longer road worthy the service and sales people at Volvo were able to put together a plan that was considerate of my position of an unplanned purchase and were able to put me into and sales people at Volvo were able to put together a plan that was considerate of my position of an unplanned purchase and were able to put me into a brand new S60 that was within my budget. Great experience overall! More

Excellent customer service in both sales and service. No high pressure tactics or sales pitch. Very professional. My time was respected. I would highly recommend. high pressure tactics or sales pitch. Very professional. My time was respected. I would highly recommend. More

warranty repair went very smoothly. I dropped off after hours. got a cute video going over everything. picked up after hours. warranty repair. I need more words to su went very smoothly. I dropped off after hours. got a cute video going over everything. picked up after hours. warranty repair. I need more words to submit this More

Great service, great employees. I recommend this dealership to people looking for fast and easy service. x x x x x x c c c dealership to people looking for fast and easy service. x x x x x x c c c More

Troy, very knowledgeable and answered all my questions. He is patient. I test drove multiple vehicles before making my decision to purchase cx-9. He was always helpful. The process was exceptional. He is patient. I test drove multiple vehicles before making my decision to purchase cx-9. He was always helpful. The process was exceptional. More

Dealership Service When Patrick took over the Mazda dealership I had been going to for years, the transition was rocky. But he last two years, things have leveled out. When Patrick took over the Mazda dealership I had been going to for years, the transition was rocky. But he last two years, things have leveled out. I have received consistent and quality service. More

30,000 mile service, lease vehicle former customer of the southborough dealership so this dealership is further distance. they provided me a loaner of the model i requested, had my veh former customer of the southborough dealership so this dealership is further distance. they provided me a loaner of the model i requested, had my vehicle ready when requested busier than my former dealership More