Patrick Mazda
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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One day after my purchase the vehicle went down in price. They honored the new price for me and will cut a check for the difference. They honored the new price for me and will cut a check for the difference. More
It was a good dealer. They explained everything well and I was confused about nothing. The process was really fast and the dealer made sure I was satisfied I was confused about nothing. The process was really fast and the dealer made sure I was satisfied More
2017 Mazda 3 in near mint condition had to put in shop as there was metal on metal contact between rear brake pads and rotors with less than 25K miles. This is unusual wear given the given driving conditions there was metal on metal contact between rear brake pads and rotors with less than 25K miles. This is unusual wear given the given driving conditions and handling of vehicle. The mechanic thought it was acceptable wear. Having done my fair share of brake jobs over 40 years on many cars, I disagreed so I was directed to contact Mazda USA directly with concerns. The dealership did a proper assessment and repair of issue but I was not satisfied with the cost. Mazda USA did give a $250 credit reducing the bill to $450 for the rear pads and rotors plus brake fluid change. Brake fluid change was suggested due to metal contact. Although these are wear items, the pads should be of better quality. I understand the need to control costs but there should be no compromise when it comes to brakes! More
Joel and his service team did a good job in servicing my CX-5, They had also identified future needs of services to keep the vehicle in top shape. Great service! CX-5, They had also identified future needs of services to keep the vehicle in top shape. Great service! More
Henry K was fanastic to work with and the management team at Patrick Mazda went above and beyond to get us the best deal on our trade in. at Patrick Mazda went above and beyond to get us the best deal on our trade in. More
I didnt have time to take my car in for an oil change and when I seen on the website they would come and take your car and have it serviced for you this option was great. I was at work they picked up my car when I seen on the website they would come and take your car and have it serviced for you this option was great. I was at work they picked up my car right on time and left a car for me to use just in case. I also received a detailed video of what he was doing with my car which was awesome. Everything was quick and easy. Thank you Joel M. More
They processed the purchase of my new car quickly and easily. "Fred" even helped us on on his day off & on Veteran's day (and he is a Veteran) - Financing dept was informative and not pushy, which I tru easily. "Fred" even helped us on on his day off & on Veteran's day (and he is a Veteran) - Financing dept was informative and not pushy, which I truly appreciated - thank you. More
Kendell and Chris were great to work with and easy to talk to. We are very happy about our dream car! The process was seamless. Highly recommend. talk to. We are very happy about our dream car! The process was seamless. Highly recommend. More