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Patrick Mazda

Auburn, MA

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767 Reviews
We are a family owned and operated new and pre-owned Mazda dealership group as well as many other brands. We have been serving the Worcester Mass community proudly for over 50 years. We're looking forward to your visit and showing why at Patrick Motors. You Do Better! Patrick Motors is locally owned since 1948. We are devoted to serving our customers with an unrivaled reputation for value and personal service that continues well beyond your initial purchase. We sell cars people love to drive!
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189 Washington St

Auburn, MA

01501

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Showing 767 reviews

January 01, 2021

First off, they recommended that I replace my cabin filter when they supposedly replaced it 5,000 miles ago on the last service. Luckily the manager recognized that it wasnt replaced the last time that More

by AUGMAN2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Anderson, Joel Marrast
December 31, 2020

The purchase of this vehicle was a seedless process which was appreciated because of the difficult circumstances under which it happened due to a prior purchase at another dealer of a vehicle with many probl More

by sejac52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Kosiewski
Jan 04, 2021 -

Patrick Mazda responded

We're happy to hear that this experience exceeded your expectations! Thank you for taking the time to leave a review. Please feel free to reach out with any questions you may develop!

December 31, 2020

Great service and very knowledgeable, I highly recommend using Henry K, he was very easy to work with. There was zero pressure to make a deal right away. More

by RBENNETT09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry "K" Kozielewicz
Jan 04, 2021 -

Patrick Mazda responded

Hello! Thank you so much for taking the time out of your day to leave a review. We appreciate your feedback as well as your business!

December 29, 2020

Recently moved to MA and was looking to purchase a new compact SUV with AWD to handle the New England winters. Shopped between a few dealers by me and I’m glad I happened to find Patrick Mazda. Ran into s More

by raybacalia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam, Chris Duggan, Troy Condon
Dec 31, 2020 -

Patrick Mazda responded

We're thrilled to hear about your experience with Troy and our team! We appreciate your trust with this decision and are happy to hear we exceeded your expectations. We do apologize for the location, we can't wait to move to our beautiful new store in Auburn and hope to see you there service! Please feel free to reach out with any questions, and have a safe and happy new year!

December 25, 2020

Sales process was smooth and the communications throughout have been excellent. Bob was great to work with and helped us put together a nice transaction. Looking forward to taking delivery soon. More

by stberger1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Fuqua
Dec 28, 2020 -

Patrick Mazda responded

Hi there! Thank you very much for taking the time to leave a review for our sales team. Wishing you all the best with your new vehicle!

December 25, 2020

I had a very enjoyable experience at Patrick Mazda. They made the process very easy and they were very knowledgeable and answered all my questions along the way. More

by staylor22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Fuqua, Aaron Tringuk, Chris Duggan
Dec 28, 2020 -

Patrick Mazda responded

Hi there! Thank you very much for your business with our sales department. We appreciate your trust with this decision! Wishing you many happy miles on the road ahead.

December 23, 2020

Scheduled a maintenance appt. came in they took it right away and was done a few earlier than expected. Very nice & prompt service! thank you! More

by mandymarchand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
Dec 24, 2020 -

Patrick Mazda responded

Hello Mandy! Thank you very much for taking the time to leave a review for our service team. We truly appreciate your feedback!

December 22, 2020

The salesperson that I dealt with, Nicholas Plouffe, was professional and made the process hassle-free. The process of negotiating price and giving him my vehicle preferences was easy. Nick also kept me inf More

by paulrherzig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Plouffe, Chris Duggan
Dec 24, 2020 -

Patrick Mazda responded

Thank you very much for your glowing review for Nick and our sales team! We love hearing about our customers' experiences and are happy to hear that yours was such a positive one. Have a safe and happy holiday season!

December 21, 2020

Prompt efficient service, gave me new information about my care, well informed staff, liked the video of the service. This form requires too many words More

by FLY2THEDREAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
Dec 24, 2020 -

Patrick Mazda responded

Hi there! Thank you very much for your 5-star review. We appreciate your feedback, and thank you for filling out the word count! Have a safe and happy holiday season.

December 21, 2020

Easy and no pressure sales where all aspects of the deal were explored and explained in plain language. Excellent customer service with frequent communication about what was happening and when car would be More

by LUCASDONOHUE
Recommend Dealer
Yes
Employees Worked With
Fred Kosiewski
Dec 24, 2020 -

Patrick Mazda responded

Hello, Lucas! We're thrilled to hear about your experience with our sales department,. Thank you for your trust with this decision and for taking the time to leave a review! Wishing you many happy miles on the road ahead.

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