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Patrick Mazda

Auburn, MA

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765 Reviews
We are a family owned and operated new and pre-owned Mazda dealership group as well as many other brands. We have been serving the Worcester Mass community proudly for over 50 years. We're looking forward to your visit and showing why at Patrick Motors. You Do Better! Patrick Motors is locally owned since 1948. We are devoted to serving our customers with an unrivaled reputation for value and personal service that continues well beyond your initial purchase. We sell cars people love to drive!
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189 Washington St

Auburn, MA

01501

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Showing 765 reviews

January 19, 2021

The service department is always great. Joel the service advisor does an excellent job. The video of my car I receive makes me feel confident in the job they are doing. Always a pleasant experience. I highl More

by jecandmjc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Jan 20, 2021 -

Patrick Mazda responded

Hi there! We're thrilled to hear about your experience with our service department and truly appreciate your business. Please feel free to reach out if you develop any questions!

January 19, 2021

Fred, Dave & Arron fought hard for my business and they earned it! Top notch experience. Can't wait until they open the new facility in Auburn More

by admiralkenneth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave, Chito, Fred Kosiewski, Aaron Tringuk, David Patrick
Jan 20, 2021 -

Patrick Mazda responded

Hello! Thank you so much for taking the time to leave a review for our team. We appreciate your business and can't wait to see you over at our new location!

January 18, 2021

Purchased my second Mazda from Patrick Mazda, had a great experience, sales man was very friendly and efficient the same for the manager. I'll be back in a few years More

by nichole.gregoire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian , David Patrick
Jan 19, 2021 -

Patrick Mazda responded

Hi, Nichole! Thank you so much for your continued business with Patrick Mazda. We're thrilled to hear about your experience and appreciate you taking the time to leave a review! Please feel free to reach out with any questions you may develop.

January 18, 2021

Very clean and neat location. I was taken right away. All social distancing precautions were in place. I received a video of the service being conducted as well as a follow-up phone call on recommendat More

by KOZLOWSKI_MICHAEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
Jan 19, 2021 -

Patrick Mazda responded

Hello, Michael! Thank you very much for visiting our service department and for taking the time to leave a review. We truly appreciate your feedback and your business! Happy driving!

January 16, 2021

Always great service. I deleted my last review because Always great service. I deleted my last review because you asked for a 25 word minimum. I think that’s unnecessary and maybe why some survey respon More

by KELLIWRIGHT0
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Smith
Jan 19, 2021 -

Patrick Mazda responded

Hello Kelli! Thank you very much for taking the time to leave a review. We apologize for the 25-word minimum; your experience review does help future shoppers and customers get an idea for what their experience will look like! We appreciate your business and hope you enjoy the rest of your week.

January 15, 2021

They were helpful, communicated well, gave good pricing after doing a little research. It was easy to get an appointment. Overall, it was a good experience More

by CHAPLISC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg, John Smith
Jan 19, 2021 -

Patrick Mazda responded

Hello! Thank you very much for visiting our service department, and for taking the time to leave a review. We appreciate your feedback!

January 15, 2021

I have been going to Volvo dealership and service for 22 years. We have had four car purchases. I scheduled my appointment and ended up waiting another hour. It was just an oil change and registration. Eve More

by elkasl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
Jan 19, 2021 -

Patrick Mazda responded

Thank you for visiting our service department at Patrick Volvo Cars Worcester. We'd like to apologize for the wait and appreciate your patience as we work with limited staff due to COVID-19. Additionally, it is the job of our service advisors to recommend services that they see as necessary, or that will be necessary in the very near future. We understand your frustrations and apologize that your experience was not the 5 stars that we always strive for. Please feel free to let us know if you have any questions, and enjoy the rest of your week!

January 15, 2021

Best car dealer I ever dealt with. Friendly, not pushy, the sales person, Kendell was very nice and polite and very helpful and patient. I would highly recommend this dealer. More

by Jim
Recommend Dealer
Yes
Employees Worked With
Kendell Chattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Patrick Mazda responded

Hi, Jim! Thank you very much for your business and for taking the time to leave a review. We appreciate your feedback and are thrilled to hear about your experience with Kendell!

January 14, 2021

Clean and respectful. Joel is very friendly, respectful, communicates on progress which I appreciate. I do not like to be forced to respond with at least 25 words. More

by BETTYABOOP52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Jan 15, 2021 -

Patrick Mazda responded

Thank you very much for your business to our service department! We appreciate your feedback and wish you many happy miles on the road ahead.

January 13, 2021

Everything is fine and the service is in place. high speed.The staff is very nice. I especially like the video during maintenance. Let me know the condition of the car clearly. More

by Eddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
Jan 14, 2021 -

Patrick Mazda responded

Hello, Eddy! Thank you very much for your business and for taking the time to leave a review! We appreciate your feedback with our service department.

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