Patrick Kia
Richmond, VA
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59 Reviews of Patrick Kia
Service Don't bring ur auto to get anything done here very poor service. Had the computer update do to rod bearings recall. Very bad service. If u do use thi Don't bring ur auto to get anything done here very poor service. Had the computer update do to rod bearings recall. Very bad service. If u do use this service bring your lunch. More
Very Satisfied Customer. Great car buying experience. Before buying, I compared the same car at three different dealerships. Patrick Kia offered a no pressure, laid-back fa Great car buying experience. Before buying, I compared the same car at three different dealerships. Patrick Kia offered a no pressure, laid-back family atmosphere. I bought a 2019 Kia Soul from the Internet Sales Manger, Michael Munford. He was extremely personal and professional. He took the time to get to know us and our needs and offered the car at a very reasonable price. Conversations and contact with other employees were extremely positive and everyone seemed to enjoy their work as demonstrated by the positive interactions with customers. Very satisfied. Wish I could give 6 stars for friendliness and customer service. More
Professional,Friendly, and Knowledgeable Staff August 16, 2018 I had the pleasure of interacting with Mr. Michael Mumford who was my point of contact. He made my purchasing experience stress fre August 16, 2018 I had the pleasure of interacting with Mr. Michael Mumford who was my point of contact. He made my purchasing experience stress free no pressure, He explained everything and answered all questions and did not appear to be rushed just attempting to get another sale which I liked the most. More
Only at Patrick We just bought a new 2018 KIA Soul. Michael Mumford was our sales person. He gave us the details of the four guarantees and then said there was a fif We just bought a new 2018 KIA Soul. Michael Mumford was our sales person. He gave us the details of the four guarantees and then said there was a fifth item we could only get from Patrick KIA, and left it for us to guess. I got the answer. It was service from Michael himself. That was worth more than the others. I will recommend this dealership and Michael to everyone I know. More
My experience at Patrick Kia I bought a 2018 Kia Sorento, my salesman was Micheal Munford and I really enjoyed my time with him. He was very polite and friendly and explained ever I bought a 2018 Kia Sorento, my salesman was Micheal Munford and I really enjoyed my time with him. He was very polite and friendly and explained everything so I could understand about the car and he's funny too. I would like to thank him for the time he spent with us in the purchase of the SUV. More
Thank you Patrick Kia Thanks to the team at Patrick Kia for hooking me up with a great NEW Kia Soul when I previously thought I would only be able to afford a used car. I l Thanks to the team at Patrick Kia for hooking me up with a great NEW Kia Soul when I previously thought I would only be able to afford a used car. I love it! You guys were awesome to work with. More
Our second purchase in less than a year! This is the second new Kia we have purchased from Patrick Kia, and once again I am completely satisfied with the buying experience, vehicle selection This is the second new Kia we have purchased from Patrick Kia, and once again I am completely satisfied with the buying experience, vehicle selection and the trade in value offered for my other vehicle. Everyone we spoke with at the dealership was very friendly and extremely courteous. I purchased a 2018 Soul+, and I am as happy with the vehicle as I am with the dealership. I will continue to recommend Patrick Kia, a very friendly and open dealership. One thing that made it very easy to come back to Patrick was that the staff treats you like a friend, and not a customer. They are not just interested in getting you in a car and getting you out the door. Everyone at Patrick Kia does their best to make you comfortable and makes sure you are purchasing what you want to buy, not like other dealers who try to push the car they want to get rid of on you. More
Excellent I went to another Kia dealership wanting to buy a car and the car was sold to someone else. My husband found this dealership online. We went there tha I went to another Kia dealership wanting to buy a car and the car was sold to someone else. My husband found this dealership online. We went there that evening and Mr. Munford was extremely helpful. I think the sales managers were fair in pricing to get me out of my car and into a new Kia Stinger. I do not foresee going to any other dealership. This is my first Kia and I love it!!!! More
stress free enviroment no stress no pressure Michael Munford and Darrick Jones run a smooth operation . other dealers should take lessons from these two gentlemen. I would r no stress no pressure Michael Munford and Darrick Jones run a smooth operation . other dealers should take lessons from these two gentlemen. I would recommend this dealer More
personal attention, friendliness, and patience I worked with Michael Munford and Darrick Jones at Patrick Kia--the dealership was friendly and welcoming and the two of them were personable, patient I worked with Michael Munford and Darrick Jones at Patrick Kia--the dealership was friendly and welcoming and the two of them were personable, patient, and happy to work with me. I settled on 2018 Kia Soul and hope to have an ongoing good relationship with this dealer, parts, services, maintenance, etc. More