Patrick Hyundai - Service Center

I scheduled my Elantra in for service at a convenient time, then got delayed and arrived late. The Service Department, knowing I had an important subsequent appointment, was able to accomodate me and got time, then got delayed and arrived late. The Service Department, knowing I had an important subsequent appointment, was able to accomodate me and got the job done in time. Good job ! More

GUS AND EVERYBODY AT PATRICK ARE VERY KNOWLEGABLE I GO TO PATRICK FOR ALL MY SERVICE ITS ALWAYS DONE RIGHT THE FIRST TIME ALSO RANDY GREENE IS A GREAT SERVICE MANAGER TO PATRICK FOR ALL MY SERVICE ITS ALWAYS DONE RIGHT THE FIRST TIME ALSO RANDY GREENE IS A GREAT SERVICE MANAGER More

I arrived on time for my appointment and was greeted promptly -- A young man came over and took my car and began checking it out even before the service advisor had finished checking me in -- I went and promptly -- A young man came over and took my car and began checking it out even before the service advisor had finished checking me in -- I went and sat down in the waiting area and, much more quickly than I'd expected, my car was checked-out, washed, had it's oil changed and waiting for me just outside the door -- The young lady at the cashier's desk was pleasant and friendly, made sure that I had my paperwork and promptly sent me off for the rest of my day -- In other words, I was very impressed at the professionalism and promptness overall -- If there was one thing that I would suggest, please find smaller, less obtrusive oil change reminder stickers -- The one I got was considerably bigger than I've ever had before and had an opaque white background rather than the ones with a transparent background that most places use -- To be honest, I couldn't see myself looking at that big, ugly thing for the next several months and removed it before even leaving the lot -- Just sayin' PS -- I'm very happy with my dealership so far, but the dealerrater.com page keeps erasing information that I've already completed at least once and asking me to re-enter it which is pretty annoying -- I've had to select the brand of car that I have three times now -- If it happens again, I'm going to quit the review as I've got other things to do today More

Great service. The dealer and Gus were exceptional to deal with. I will definitely deal with them in the future. The only complaint that I would have does not have to do with the dealer, but rather w deal with. I will definitely deal with them in the future. The only complaint that I would have does not have to do with the dealer, but rather with the car itself. I had two speakers that had gone bad; the dealer replaced them under warranty. This is supposed to be premium sound system, and here it is one week later and I have another speaker that has gone bad. I will need to bring the car back in to have it replaced. I know that Hyundai will replace the speaker under warranty but I have to wonder why a premium sound system has so many problems with speakers. I have to say that I do not play the sound system very loudly except when the roof is open and all the windows are down and I'm driving on the highway. During the buying process a salesman while demonstrating the sound system played it at a very high sound level to demonstrate the quality of the system. The level that was demonstrated was much higher than any level I have played it. I am very worried about speakers going bad after the warranty expires. More

My visit to the service dept was for the first maintenance service of my new 2013 Hyundai Sonata purchased at this Patrick dealership. I wanted to wait for the service to complete and John Nieman maintenance service of my new 2013 Hyundai Sonata purchased at this Patrick dealership. I wanted to wait for the service to complete and John Niemann made that happen --- quickly. He was very courteous and knowledgeable and did a great job. More

Very easy to schedule an appointment and they send reminders; always friendly and on time, good service; We have coupons so oil change is under $10; waiting room is clean and refreshments are served; reminders; always friendly and on time, good service; We have coupons so oil change is under $10; waiting room is clean and refreshments are served; More

From when I made an appointment to when I pick my vehicle up everybody was great especially Tommy, I will recommend you guys to my friends . up everybody was great especially Tommy, I will recommend you guys to my friends . More

Always a great experience at Patrick Hyundai. Making appointment was easy, everyone was friendly, I was offered a loaner car, my car was repaired in a timely fashion. appointment was easy, everyone was friendly, I was offered a loaner car, my car was repaired in a timely fashion. More

Gus and Matt who typically take care of me are always very friendly and accommodating. They come out to greet me and always recognize me. Gus arranged for a loaner and recommended future services, offere very friendly and accommodating. They come out to greet me and always recognize me. Gus arranged for a loaner and recommended future services, offered savings on services. I always come to Patrick Dealership, although there are closer places which send me coupons all the time. I feel great customer service should be recognized and Gus and Matt are always on top of the game. Thanks! More

Gus, always takes care of me, had a part on order and Monday I was suppose to pick it up and he got the part installed so I did not have to make a separate trip Monday I was suppose to pick it up and he got the part installed so I did not have to make a separate trip More