Back

Patrick Hyundai - Service Center

Schaumburg, IL

not yet
rated
121 Reviews

121 Reviews of Patrick Hyundai - Service Center

Sort by
November 25, 2013

great service. fast in and out. no problems and as always $8.95. cant beat it. car wash took a little longer than usual but the service advisor warned me ahead of time. I choose to wait. great job Patrick More

by BNDPHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sal munoz
Dec 03, 2013 -

Patrick Hyundai responded

Thanks for the review! Thanks for the comments! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

November 25, 2013

Gus always does a great job, and I know I can trust him for the best advice. I had the usual maintenance work done, and my window was not working properly and that was handled on the same visit, saving me More

by billsdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus
Dec 03, 2013 -

Patrick Hyundai responded

Thanks for the review! Gus appreciates the kind words! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

November 22, 2013

This was my first time having my 2008 Santa Fe serviced at Patrick Hyundai. Upon entering the service area, I was impressed with its' cleanliness and how your service writer welcomed me and explained that More

by Longshank1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim
Dec 03, 2013 -

Patrick Hyundai responded

Thanks for the review! Glad we could service your Santa Fe! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

November 12, 2013

I had a service appointment for my car's 6500 mile checkup. It only took a little over an hour including the free car wash. I was very happy that I was able to get in and out in a reasonable amount More

by KOCMCH3613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Jezierski
Nov 20, 2013 -

Patrick Hyundai responded

Thanks for the review! Glad we could get you back on the road so quickly! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

November 11, 2013

I took my car in due to recall notices. I was told it would probably take an hour and a half and if was all done in less than an hour. I was ecstatic and of course, there was no charge for any work done More

by wish2astar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept. I can't remember the name of the one individual but they were all nice and helpful.
Nov 20, 2013 -

Patrick Hyundai responded

Thanks for the review! Glad we could get your recall done so quickly for you! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

October 30, 2013

Gus was ver;y pleasant and explained all the reasons I needed my rear brakes fixed (in lay person language). He was helpful in helping me figure out why my passenger seat belt might have been locking and More

by max4224
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gus Rozos
Nov 01, 2013 -

Patrick Hyundai responded

Thanks for the review! Glad we could fix your brakes! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

October 28, 2013

I returned to Patrick Hyundai for a safety recall and Gus was friendly, professional, and took care of the problem promptly. Checked my car and seen I need rear brake pads, resurfacing, the brake fluid flush More

by WOOO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gus
Oct 29, 2013 -

Patrick Hyundai responded

Thanks for the review! We appreciate you bringing in your vehicle to us for your recall! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

October 26, 2013

I always have an excellent experience when I visit Patrick Hyundai. The staff is courteous and excellent. They service me as quickly as possible. The waiting area is always comfortable.They do a good More

by bm1612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Munoz
Oct 29, 2013 -

Patrick Hyundai responded

Thanks for the review! We appreciate your repeat business with our service department! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

October 20, 2013

Gave them another try and had my car serviced here. They Gave them another try and had my car serviced here. They got the job done but service was lacking. After paying for the car at the cashier when it wa More

by StephenHogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gus Rozos
Oct 22, 2013 -

Patrick Hyundai responded

Hello, this is Steve Kahn, Customer Relations Manager with The Patrick Dealer Group, we are very disappointed to hear that you had a negative experience at one of our dealerships. We would like to discuss this situation with you. Please email me your contact information to skahn@patrickcars.com and I will follow up with you shortly. (847) 619-4526 - Direct Line

October 17, 2013

I have been coming to the Schaumburg service center since we bought the car new in 2008. The service is very good . The manager, Gus, is always at the desk and very knowledgeable and friendly. More

by Nancyshea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus
Oct 22, 2013 -

Patrick Hyundai responded

Thanks for the review Nancy! We appreciate the repeat service business! Steve Kahn, Customer Service Manager, skahn@patrickcars.com

...
6
...