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Patrick Hyundai - Service Center

Schaumburg, IL

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121 Reviews

121 Reviews of Patrick Hyundai - Service Center

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January 29, 2014

The service dept is outstanding. I have worked with Randy and the other service personnel since purchasing our Santa Fe in 2012. They have always been professional, prompt and courteous.....always ex More

by PeterDee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Sanchez and Randy
Jan 30, 2014 -

Patrick Hyundai responded

Thanks for the 5 Star review Peter, glad you were able to experience the Patrick difference! Evan and Randy are so happy to receive such glowing endorsements, we also provide a complimentary shuttle service if you are ever interested in exploring the area, come back soon! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

January 08, 2014

the service and people have been very helpful, they are all very friendly. they give an update on the service on the car. the all in all it has been great. More

by h1b2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Maluk, Gus, Matt, all the people are very nice, friendly and helpful
Jan 09, 2014 -

Patrick Hyundai responded

Thanks for the 5 Star review, we are glad you were able to experience the Patrick difference! Tom, Gus and Matt are so happy to have been able to help you through the process! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

January 03, 2014

First time I brought my new car for the first oil change. Employee was very friendly and accommodating in the service department. Didn't wait too long for service. More

by karen1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jan 09, 2014 -

Patrick Hyundai responded

Thanks for the 5 Star review Karen, see you during your next visit! We are happy you were able to experience the Patrick difference! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

December 27, 2013

Always had great service at this dealership. If I need a loaner always available. Would not go any where else. Managers of service are wonderful and understanding! More

by kelley1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Dec 30, 2013 -

Patrick Hyundai responded

Thanks for the review! We appreciate the repeat service business! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

December 25, 2013

The service took longer than expected, but overall very satisfied with the experience. The pricing on the services offered could be more competitive or at least offer discounts more regularly. More

by ibehar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Rozos
Dec 30, 2013 -

Patrick Hyundai responded

Thanks for the review! Sorry that the service took longer than you had thought! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

December 14, 2013

There is a scheduled time that the service department is very prompt to follow. The waiting area is clean and comfortable and the service associate comes out and explains what has to be done and how long i More

by revdelre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Dec 20, 2013 -

Patrick Hyundai responded

Thanks for the review! Glad we could get you in and out and back on the road! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

December 14, 2013

Greeted promptly and processed quickly during intake. Was provided a courtesy ride to my job which left very promptly. Received a call that additional service (30K service package) had never been perfor More

by vfoss10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Napolitano
Dec 20, 2013 -

Patrick Hyundai responded

Thanks for the review! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

December 02, 2013

Check in was prompt, Service was timely. I was in for 2 recalls, and within 1our, I was back on the road with a freshly washed car. Thanks! More

by lightning33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 03, 2013 -

Patrick Hyundai responded

Thanks for the review! Glad we could get your recalls done! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

December 02, 2013

I really feel like they look after me and care about my needs at Patrick Hyundai. I don't trust anyone else with my car. More

by jliosatos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Rozos
Dec 03, 2013 -

Patrick Hyundai responded

Thanks for the review! We appreciate your trust! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

November 30, 2013

I was given a time for the work and they finished the work much earlier.also I was treated very well.also they washed the car. More

by virgil1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Rozos
Dec 03, 2013 -

Patrick Hyundai responded

Thanks for the review Virgil! Come back anytime! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

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