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Patrick Hyundai - Service Center

Schaumburg, IL

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121 Reviews

121 Reviews of Patrick Hyundai - Service Center

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October 04, 2014

Very friendly service I was very pleased with a timely and friendly service provided by Schaumburg Patrick Hyundai. My car was serviced quickly and in a very pleasant atmos More

by beata.stolarek.3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Sanchez
Aug 16, 2018 -

Patrick Hyundai responded

Patrick Dealer Group Customer Relations Team would like to thank you for the review! Patrick Hyundai is striving to meet every ones needs and make the sales/service experience more pleasurable and we couldn’t be happier that our team was able to make that happen for you. We are glad you were able to experience “The Patrick Difference!”

July 20, 2014

Patrick Hyundai Schaumburg great service friendly staff was pleasantly surprised at how quickly the work was done and to come back to a shiny freshly clean car was a nice surpri More

by JANKEANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service center
Jul 21, 2014 -

Patrick Hyundai responded

Thanks for the review Jan, in today's marketplace there are many fine dealerships to consider and we are honored to have been your choice! Here at Patrick we pride ourselves on our expediency--we would never want to keep you longer than we needed to, so long as we felt comfortable returning your vehicle back to you--in addition to our increasingly popular complementary car washes for clients, glad you were able to experience the Patrick difference! Enza Lappo, Customer Relations Specialist, elappo@patrickcars.com

July 18, 2014

Good Service Took my vehicle in for standard maintenance. Made the appointment on-line, received a confirmation right away and then a couple days before the appoi More

by Jimh2025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Rozos
Jul 18, 2014 -

Patrick Hyundai responded

Thanks for the review Jim, in today's marketplace there are many fine dealerships to consider and we are honored to have been your choice! Here at Patrick we pride ourselves on our transparency--we would never want you to feel deceived when your bill was delivered--in addition to our increasingly popular online appointments, glad we were able to get you back on the road earlier than originally anticipated! Enza Lappo, Customer Relations Specialist, elappo@patrickcars.com

June 30, 2014

excellant service dept. people say you cant trust a dealer service dept that sure isnt true about patrick hyundai trustworthy great work good prices and the work is done More

by mmak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GUS ROZOS
Jul 01, 2014 -

Patrick Hyundai responded

Thanks for the 5 Star review, in today's marketplace there are many fine dealerships to consider and we are honored to have remain your preferred destination! Here at Patrick we pride ourselves on our transparency--we would never want you to feel deceived when your bill was delivered--in addition to our low prices, glad you were able to experience the Patrick difference! Enza Lappo, Customer Relations Specialist, elappo@patrickcars.com

June 24, 2014

Great Service! I have a 2012 Elantra that I bought from another dealer that is not close to Schaumburg. I live in Schaumburg so I have taken my car to Patrick Hyund More

by juliejacobs2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Mulak
Jun 25, 2014 -

Patrick Hyundai responded

Thanks for the 5 Star review Julie, in today's marketplace there are many fine dealerships to consider and we are honored to have been your choice! Here at Patrick we pride ourselves on always hoping to offer the lowest prices in the area, please share with our team where you believe we are charging more than our competition during your next visit so we can take a closer look. Tom is always happy to answer any questions you may have and provide a detailed breakdown of all work done to your vehicle--we would never want you to feel surprised when your bill was delivered--in addition to preparing you for work you may want to consider in the future! Enza Lappo, Customer Relations Specialist, elappo@patrickcars.com

June 02, 2014

Consistently Excellent Service I have found this dealership to provide excellent service over the years I have used them. It is easy to schedule an appointment, you are greeted upo More

by conkoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus
Jun 03, 2014 -

Patrick Hyundai responded

Thanks for the 5 Star review, in today's marketplace there are many fine vehicles and dealerships to consider and we are honored to have been your choice! Gus is always happy to answer any questions you may have and provide a detailed breakdown of all work done to your vehicle, in addition to preparing you for work you may want to consider in the future, glad you were able to take advantage of our loaner vehicle program! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

April 16, 2014

Great Service Always have great service when I bring my car to Patrick they are very efficient & always have my car done in a timely matter. Service also lets me kn More

by dwilkens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Mulak
Apr 16, 2014 -

Patrick Hyundai responded

Thanks for the 5 Star review Diane, we are glad you were able to experience the Patrick difference! Tom is always happy to answer any questions you may have and provide a detailed breakdown of all work done to your vehicle in addition to preparing you for work you may want to consider in the future! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

April 16, 2014

Great Service Great service. Gus is professional, personable and terrific to work with. The work is done carefully and on time. I would (and have) recommend Patrick More

by billsdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Rozas
Apr 16, 2014 -

Patrick Hyundai responded

Thanks for the 5 Star review, glad you were able to experience the Patrick difference! Gus is flattered to receive such a glowing endorsement, he is looking forward to the referrals! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

April 11, 2014

great service Great service and treatment by gus Adequate time for job to be completed Also gave me ride home and picked me up when car was ready 30,000 mile che More

by bossbrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
gus
Apr 16, 2014 -

Patrick Hyundai responded

Thanks for the review, glad you were able to experience the Patrick difference! We apologize if you feel we held onto your car longer than we needed to--we would not have been comfortable returning your car back to you before it had passed all of our inspections--we are happy you made use of our complimentary shuttle service in the interim, please let us know where you see room for improvement going forward! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

March 14, 2014

I have a 2013 Hyundai Sonata. I found out the remote starter on my car wasn't working. I scheduled an appointment online which was very convenient and easy. I arrived at the dealer and expected to wai More

by clenzini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 14, 2014 -

Patrick Hyundai responded

Thanks for the 5 Star review, in today's marketplace there are many fine vehicles and dealerships to consider and we are honored to have been your choice! The service department is overjoyed to have been able to exceed your expectations, glad you were able to take advantage of our loaner vehicle program, welcome to the Patrick difference! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

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