Patrick Hyundai - Service Center

There should be a zero start rating for the service I received.Service agent gave me his business card so I could contact him with any issues with the service I received. My numerous calls went unanswer received.Service agent gave me his business card so I could contact him with any issues with the service I received. My numerous calls went unanswered and there was no voice mail set up to leave a message about how my problem was not fixed. Made numerous calls to the main # and was promised a call back that never came. It took me 4 days to get an appointment set up.My Tuscon has been consuming oil and I'm in the first stage of their prolonged oil consumption test. The oil issue has caused my catalytic to be clogged. Patrick wanted $4000 to replace the catalytic converter even though the problem was caused by the oil consumption issue. More

We have had our 2023 sante fe to the service department 5 times for same issue. Towed in today. Just called and was told it was fixed and reset… find that hard to believe again! Problem happened over 25 times for same issue. Towed in today. Just called and was told it was fixed and reset… find that hard to believe again! Problem happened over 25 times but eventually went into gear. Missed work, missed social gatherings. this is our only vehicle. Now we need to find a ride it Uber out to dealer to pick up car. So frustrating….can’t count on this car. More

Daughter was leasing a 2019 Santa Fe. Lease had come due, and she ended up buying the vehicle. Came by the house, and I was finishing up an oil change, and rotation on the wifes car. I s Lease had come due, and she ended up buying the vehicle. Came by the house, and I was finishing up an oil change, and rotation on the wifes car. I said let me look it over. Said she just had an oil change 2-3 weeks ago at the dealer. Ok, so I open the hood, and the first thing I notice is the coolant resevoir is bone dry. Pull the dipstick, and the oil is coal black, and is shearing on the dipstick. Brake fluid is about 2" low in the master cylinder. Told my daughter all this, and she could not believe it! I told her no more dealer, as long as I can do it. Topped everything off, and has been good. Just changed oil yesterday, rotated tires, of which she will need 2 new tires, because they never rotated them at all, with 41,000 on the odometer. Also, she needs a set of brakes, which I will install myself. That is why the master was so low. After an inspection yesterday, brakes tomorrow! Going to this dealer, and give the service manager a piece of my mind! Told my daughter if you had kept taking that car there, you would NOT have a car in less than a year! I can't believe the neglect on the dealers part!! More

this is the worst dealer i have ever been in my entire life, ii am 47 yo. my car was in their service for 2 months. they are thieves, they told me they changed my brake rotors. i paid 856$ to find out t life, ii am 47 yo. my car was in their service for 2 months. they are thieves, they told me they changed my brake rotors. i paid 856$ to find out that they did not even surface them. liars, thieves do not buy or service your car with this dealer with these people. they also stole the manual and a bottle of cologne from my glove box. I am most likely going to sue this dealer. they never return your call like they say worst customer service ever More

This service place is xxxxing xxxx! Prices are way too expensive!!! I can go to a car mechanic for half the price that this place gives. Prices are way too expensive!!! I can go to a car mechanic for half the price that this place gives. More

They're helpful while the lease is being written. It's the second or third service visit when the problems start. They tell you maintenance is covered during your lease, then try to charge you for it It's the second or third service visit when the problems start. They tell you maintenance is covered during your lease, then try to charge you for it when you bring the car in. They are liars. More