Patrick Hyundai
Schaumburg, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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We went in for some body work on our Hyundai Santa Fe. Someone had sideswiped my wife's car in a hit and run. There were no dents, but the silver paint was replaced with red scratches. The scratches were Someone had sideswiped my wife's car in a hit and run. There were no dents, but the silver paint was replaced with red scratches. The scratches were repaired and the new paint matched perfectly--you could not tell any work had ever been done, which is the highest compliment. More
Great service! But I would expected my car washed because I had to spent almost $800. Stuff was very friendly and they know what they do. Thanks! I had to spent almost $800. Stuff was very friendly and they know what they do. Thanks! More
Do not go here. Promises of delivery dates are never kept. They have no idea when cars will be coming in. Salesmen act like "used car" salesmen. Very unprofessional. A very rinky dink operation. kept. They have no idea when cars will be coming in. Salesmen act like "used car" salesmen. Very unprofessional. A very rinky dink operation. More
Jack was great. He explained every part of the car to me as well as shown me how to use all the tools before I left the dealership. I felt very comfortable with him and trust him to helped me get the best d as well as shown me how to use all the tools before I left the dealership. I felt very comfortable with him and trust him to helped me get the best deal. Although, I didn't get 0% as I thought I would get which wasn't Jack fault. -Amy More
My most recent visit for service was handled by Matt - He was extremely attentive and listened to every concern I had and did address each one, The young man in the courtesy car was very helpful (I walk with was extremely attentive and listened to every concern I had and did address each one, The young man in the courtesy car was very helpful (I walk with a cane). I am always pleased with the service performed on my vehicle and would'nt go anywhere else for service. The Hyundia service team is the best ! More
They responded quickly;were courteous and professional; over phone were not sure what problem was; brought car in ; discussed problem with engineering; replaced fuel box; problem fixed. Thank you Randy and over phone were not sure what problem was; brought car in ; discussed problem with engineering; replaced fuel box; problem fixed. Thank you Randy and Bob More
We had been in the market for a new car for awhile and nothing at the other dealers interested us and in some cases when we told the sales staff that we were browsing they dissappeared. In some cases we h nothing at the other dealers interested us and in some cases when we told the sales staff that we were browsing they dissappeared. In some cases we had to hunt for a sales person to talk to which was very frustrating. When we got to Patrick Hyundai we were met by Gary Schweinert and he was very helpful and acommodating and friendly. We took a 2011 Elantra for a test drive and were very impressed with the vehicle. We ended up ordering a 2012 Elantra and we were told it might be a bit of a wait but that was fine with us. We left that day satisfied with the level of service we had received and couldn't wait to get our new car. We were pleasantly surprised when we got the call 3 days later that our car had arrived. When we went to pick the Elantra up we were amazed at how smoothly the delivery went. Gary did and excellent job explaining the features of the vehicle to us and Jesse Laheta was awesome when it came time to do the paperwork to finalize the deal. I would highly recommend Patrick Hyundai to anyone in the market for a new car. The level of service was better than anything we expected. Thanks to everyone at Patrick Hyundai for a great experience. More
Went in to look at/possibly buy a new vehicle. Met Bil F. and we talked about my intentions. He showed me vehicles I was interested in and let me test drive a model. Then we sat and talked and I told hi F. and we talked about my intentions. He showed me vehicles I was interested in and let me test drive a model. Then we sat and talked and I told him what my expectations were in a new vehicle and what I could afford. Ultimately, I decided to trade in my 2008 Veracruz and buy a 2012 Tucson. I was very happy with my purchase and the fact I was able to make my decision with the feeling of being pressured. Bill was a very competent and knowledgeable salesman, and also very patient. All of the staff I encountered was very pleasant, friendly and helpful, including the New Car Manager and the Aftermarket Specialist. They were willing to accommodate my wishes. Bill even did a follow-up call a week after my purchase to make sure everything was fine with my vehicle. A week later I stopped in because of a minor issue with my new vehicle, and it was immediately taken care of. (I was prepared to leave it for service but didn't have to). My first prerequisite with any business is great customer service. I'm pleased to say I received it at Patrick Hyundai. My entire experience was a very pleasant one. I expect to be in and out of Patrick over the next few years for routine maintenance on my vehicle, and I'm sure I will receive the same manner of service I received at the time of purchase. Cheyenne More
Attempted to locate a problem when there was no information from the computer scanner. At the request of Gus, I allowed Dominic to take the vehicle home to see if the problem would occur while h information from the computer scanner. At the request of Gus, I allowed Dominic to take the vehicle home to see if the problem would occur while he was driving, it did not. They did all they could to solve the porblem. More
Mr. Jack Kim is the friendliest and most enthusiastic sales associate I have ever encountered. He was very Knowledgeable about the car. I would not hesitate to send my friends to him as clients in the f sales associate I have ever encountered. He was very Knowledgeable about the car. I would not hesitate to send my friends to him as clients in the future. He is an asset to your dealership. Respectfully' Genaro A. Bamberger More