Patrick Hyundai

Purchase of the new 2016 Hyundai Tucson This is a fun vehicle to own and drive. We were torn between the Mazda CX5 and the new 2016 Hyundai Tucson, and it was indeed a touch decision to mak This is a fun vehicle to own and drive. We were torn between the Mazda CX5 and the new 2016 Hyundai Tucson, and it was indeed a touch decision to make. We drove both vehicles and we liked both of them very much. At the end we chose the Hyundai because we felt that it was a bit more quiet than the Mazda, the seats were a bit more comfortable, and the electronics package was a bit more intuitive. I think we made the right choice. More

Great Experience I was not looking forward to spending hours at the dealership. To my surprise we were out of there much quicker than I expected. Our salesman was grea I was not looking forward to spending hours at the dealership. To my surprise we were out of there much quicker than I expected. Our salesman was great and financing went smooth, except we waited about an hour to get into the finance office. Other than that everything else was great. More

BE AWARE!!! Do not go to this dealership The people from Patrick Hyundai in Schaumburg are THIEVES, LIARS and absolute AMATEURS. I had problems since day one I had to have service done on my The people from Patrick Hyundai in Schaumburg are THIEVES, LIARS and absolute AMATEURS. I had problems since day one I had to have service done on my car. I went for an oil change and when they checked my tire pressure, they never put back the original valve caps. I noticed that few days later and gave them a call to let them know. We agreed that they would put new valve caps on my next visit for oil change. Next time when I went for service, they put new caps but they didn't put the original plastic once. They put metal once, the so called "after market tire caps". As the cold months approached, the tire pressure went down a bit and the indication on the dashboard went on. Meanwhile, my oil was due for another change and I went to the dealer thinking that they would check my tire pressure and put some air in them. At the moment I had no idea that the metal valve caps were already seized and unable to be unscrewed. When they did the oil change, they never checked my tire pressure and completely IGNORED the indication on the dashboard. On the paperwork they gave me when I paid the bill, it was written that the tire pressure in all four tires was set to factory specification of 30, which is incorrect. On top of everything, when I picked the car, the old oil change sticker, that usually should be removed from the windshield and thrown in the garbage, was laying down on the floor mat. I interpreted this as "we can use your car as a garbage can". Anyway, on the next day I finally decided to put some pressure in the tires realizing they would never do it. That was when I realized why they didn't want to do it. Of course, I couldn't undo the valve caps. I gave them a call and they LIED to me that they never put the "after market" valve caps and it wasn't their fault. Instead, they put the blame on me, telling me that I put the "after market" caps. By knowingly ignoring the problem and not admitting their guilt, they put me, my wife and my three month old daughter under a serious risk. This is the horrible experience I had with Patrick Hyundai in Schaumburg. I wonder if and why anybody would trust people who lied to you in numerous occasions and a dealership which service department is not capable to do a simple tire pressure check. More

great time, everyone nice, great staff, keep up good work,manny knew what he was doing, that is why came back and leased 2 vehicles. will be back another 3 years. merry xmas, ha great staff, keep up good work,manny knew what he was doing, that is why came back and leased 2 vehicles. will be back another 3 years. merry xmas, happy new year More

Couldn't (wouldn't) fix a simple problem Patrick Hyundai 1020 E Golf Rd, Schaumburg, IL 60173 Wasn't going to do this... and I don't like doing this but you guy's made me. 3 times I broug Patrick Hyundai 1020 E Golf Rd, Schaumburg, IL 60173 Wasn't going to do this... and I don't like doing this but you guy's made me. 3 times I brought my wife's 2009 Sonata in for a "starter engages while engine is already running" problem. First time I brought the car in I suggested that it could be the switch, based on the way the problem surfaced and when it occurred. When we picked up the car you had replaced the starter saying that it had shorted out. 2 days later the problem re-surfaced before we could get the car back for service the new starter shorted out and almost caught fire with smoke and an acrid smell coming out from under the hood. You put in another starter and said you couldn't duplicate the original engaging when running problem. After a discussion with the service manager I again told him I thought it was the switch and that there were reports of this on the Hyundai internet forums and on the NTSB web site. He told me that they weren't in the habit of fixing cars based on what is reported on the web. How Rude!! ... He personally took the car overnight to try to duplicate the problem and said it wouldn't do it for him. So was I making this up? Did I want to keep coming back wasting my time? SOOOOO. I went on Amazon and for $17.01 ordered an Ignition switch. Mind you I am 75 years old and it took me 30 minutes to replace the switch...guess what...it's been over three weeks and no starter engagement issues. I used to think that Patrick had a great service team, how depressing to find that is no longer true, at least in my case. In the last 7 Years My family, based on my suggestions, have purchased both new and used cars from Patrick Hyundai 4 new Sonatas, 1 Used Sonata, 1 new Elantra 1 new Accent. But I won't be recommending Patrick to anyone in the near future. Now that my 2 cars (2009) Sonatas are aging and I am starting to look as to possibly replacing one if not both I have to look elsewhere. I have no issues with the Hyundai brand I think it has come a long way since my daughter bought her first one in 2000 and I will probably buy another for myself and my wife, but not at Patrick. You guy's need to listen and work with people, we sometimes have opinions that have merit.Especially when what YOU are doing isn't working to fix the problem This problem was handled (not) by Randy Greene Service Manager Patrick Hyundai More

Mazen is the Man in just a few words ... it was a great experience from top to bottom start to finish really i could not have asked for a better situation. you have a in just a few words ... it was a great experience from top to bottom start to finish really i could not have asked for a better situation. you have a new customer for life. thanks for everything its deeply appreciated. sincerely, Thomas Freeman More

Taking advantage of a 22 year old mentally challenged young Patrick Hyundai took advantage of my 22 year old mentally challenged niece on the purchase of a 2016 Hyundai Tucson by: (1) Allowing only $6500 in tra Patrick Hyundai took advantage of my 22 year old mentally challenged niece on the purchase of a 2016 Hyundai Tucson by: (1) Allowing only $6500 in trade for a 2013 Elantra purchased from Patrick one year earlier; (2) Making a loan available to her in the amount of $20,000 for 84 months, even though her only employment was a minimum wage part time job at Ultra Foods. The result was a repossession of the vehicle in November. Patrick bought it back from the bank they arranged the loan through. What a win win deal for Patrick! My niece got totally taken advantage of. More

Needed a newcar fast Had to get a new car because my other car died. Jack Kim helped me get the right car at the right price in the right amount of time. Had to get a new car because my other car died. Jack Kim helped me get the right car at the right price in the right amount of time. More

Long Drive but worth it! Good experience getting a good deal on the car I wanted. We drove from Indiana to Schaumburg where we purchased a vehicle over 10years ago. Hope our n Good experience getting a good deal on the car I wanted. We drove from Indiana to Schaumburg where we purchased a vehicle over 10years ago. Hope our new car lasts as long and holds up as well! More

would recommend everyone Highly recommend Maz from Patrick. Proffesional and honest. Showed me all possible options. Spent lot of his time to Mach offer to my expectatiins. Bu Highly recommend Maz from Patrick. Proffesional and honest. Showed me all possible options. Spent lot of his time to Mach offer to my expectatiins. Buying car was a pleasure. More