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Patrick BMW

Schaumburg, IL

3.8
417 Reviews

700 E Golf Rd

Schaumburg, IL

60173

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417 Reviews of Patrick BMW

September 15, 2013

Amazing customer service I walked in looking around found a 2008 bmw m3 that Keith help me threw the proses and Rick the used car manager and tim both worked out amazing deal More

by SanelVelic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith,Tim,Rick ,Dan
Sep 19, 2013 -

Patrick BMW responded

Hello, this is Steve Kahn, Customer Relations Manager with The Patrick Dealer Group, we are very disappointed to hear that you had a negative experience at one of our dealerships. We would like to discuss this situation with you. Please email me your contact information to skahn@patrickcars.com and I will follow up with you shortly. (847) 619-4526 - Direct Line

September 09, 2013

Walking into the dealership I was greeted by a friendly staff of folks that work there. The dealership looks impecable so that makes me more comfortable. Eric my salesman gave me a few choices for what I w More

by nsaviano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Maniya
Sep 12, 2013 -

Patrick BMW responded

Thanks for the review! We appreciate the kind words and great recommendations! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

September 05, 2013

Upon arrival I had limited time and Andrew helped get me on the road quickly and he kept me up to date on what was being done to service my car. When I needed a loaner he let me know when it would be availa More

by hannaconley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew in service dept.
Sep 12, 2013 -

Patrick BMW responded

Thanks for the review! Andrew always enjoying helping people out and communication is always key! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

September 05, 2013

ALL the employees at Patrick BMW are ALWAYS friendly and helpful. They go out of their way to be of service whether they know you or not. More

by JCinefroOne
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Page
Sep 12, 2013 -

Patrick BMW responded

Thanks for the review and terrific recommendation! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

September 04, 2013

Andrew Malone works magic! Patrick is lucky to have him in service, he is the reason I bring my car there! Andrew is friendly, professional, and knowledgeable. He makes you feel assured the work being done More

by vetteboy1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Malone
Sep 04, 2013 -

Patrick BMW responded

Thanks for the review! We appreciate the opportunity to service your vehicle! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

September 03, 2013

Sal was a great salesperson and had already researched my trade value and checked on my offer price before I arrived. Once I got to the dealership, Sal quickly completed all paperwork and had the car preppe More

by jzimmerman1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal, Juri
Sep 04, 2013 -

Patrick BMW responded

Thanks for the review! Sal is so happy to have been able to help you out! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

September 02, 2013

The whole process was made so easy, I will continue to buy all my cars from Patrick Dealerships! What a great experience! the people were very friendly, the dealership was very clean, I'm pregnant, so goi More

by jodidezara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Valente
Sep 04, 2013 -

Patrick BMW responded

Thanks for the review! We appreciate your business and great recommendation! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

August 30, 2013

Easy to work with and no hassle in making a deal. My salesman Angelo cut to the chase and did not try to sell me a car I did not want. Showed me what I wanted to see and left me to make my own mind up w More

by larrywestjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Tramuta / Tim Gadomski
Aug 30, 2013 -

Patrick BMW responded

Thanks for the review Larry! Angelo is happy to have gotten you into the vehicle that you wanted! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

August 22, 2013

This dealership offers excellent service and a friendly staff. They also go out of their way to make it comfortable when you are there. It is easy to do business with Patrick BMW. More

by Amerisuites11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot the names
Aug 22, 2013 -

Patrick BMW responded

Thanks for the review! We appreciate the kind words and recommendations! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

August 20, 2013

There should be a '6' to rate this dealership (I've been coming here for 5 years even though there are 2 other BMW dealerships that are just as close, but feel this group is exceptional). They a More

by Nade
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam, Kristin, Andy
Aug 22, 2013 -

Patrick BMW responded

Thanks for the review Nade! We think there should be a "6" as well! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

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