Pat Peck Honda

I am always satisfied with the service and Alina was professional, courteous and checked in with me to be sure I was OK during my wait. professional, courteous and checked in with me to be sure I was OK during my wait. More

Dropped my vehicle off for a 7:30 Monday appointment. Never heard anything. I called on Wednesday afternoon and was told I would get a call back. Never did. Received diagnostics report on Thursday mornin Never heard anything. I called on Wednesday afternoon and was told I would get a call back. Never did. Received diagnostics report on Thursday morning. Called and spoke to my service advisor who was supposed to ask tech follow up questions. Never heard back. Called Friday morning only to find out my service advisor had the day off. Reiterated my follow up questions to a different advisor who said she would ask the tech and call me back. Never heard anything. Called at 3:15 to ask if my van could be picked up. Was told it was still being worked on. At this point I asked to speak to the service manager. Was told that no service member was available to speak to me and the manager would call me back. At 5:10 a service member (not the manager) called to tell me they were putting in my new battery (this was approved early Thursday morning) and my car was ready to be picked up. It took them from 7:30 am Monday until 5:10 pm Friday to diagnose and replace a battery. That was the only service done. Absolutely awful communication and customer service from multiple service members and no return call from the service manager. More

Great service for my cr-v good people! They show me what they do to my service vehicle They show me what they do to my service vehicle More

The dealership was very helpful JC was a very good salesman and knowledgeable person I am enjoying my car very much salesman and knowledgeable person I am enjoying my car very much More

Brandy was professional and kept me updated on the progress of my vehicle service. Great job! progress of my vehicle service. Great job! More

They got me in a timely manner, kept me informed and updated. Did all the work by contacting the warranty company and handling it all for me. updated. Did all the work by contacting the warranty company and handling it all for me. More

Great deals on cars and great service! The employees are very helpful.Would recommend to everyone. The employees are very helpful.Would recommend to everyone. More

Had an oil change on my pilot. Service was excellent. Will most likely go back. Service was excellent. Will most likely go back. More

Excellent service Attsendant very helpful . She kept me informed Of the service that was being done to my vehicle. She even offered me snacks from the break room She kept me informed Of the service that was being done to my vehicle. She even offered me snacks from the break room More

The entire staff, especially JC were beyond professional, knowledgeable and caring about my experience. Thank God…an enjoyable buying experience. knowledgeable and caring about my experience. Thank God…an enjoyable buying experience. More