Pat Peck Honda

I took ownership of my parents Honda Accord . I noticed they had some recalls that needed to be addressed. I went online and scheduled an appointment. I also scheduled there $49.99(out the door ) I noticed they had some recalls that needed to be addressed. I went online and scheduled an appointment. I also scheduled there $49.99(out the door ) oil change service. When I went to drop of the vehicle I mentioned to the service rep that sometimes the car doesn't start on first time, but when you pump the brakes it starts . I mentioned not sure if brake sensor or starter. He stated it would be $185(out the door ) for diagnosing it. I said ok. The next day I get a text stating they did a FREE 30 point multi point inspection. They stated that I also needed a valve gasket replaced due to age of car. They also mentioned I needed a new starter. I declined both options and said just do the oil change and the FREE recall work. I went to pick up the car the next day and got my bill. First there was no diagnostic report on the starter at least letting me know how it failed. Then the bill. I was charged for shop charges.($32) So I questioned it. The service rep tells me THAT EVERYONE PAYS SHOP CHARGES. I stated I only had an oil change done and a flat rate diagnostic. The oil change already has the fee's included in the price . Why the shop charges. I don't have any other work done ! No tires , alternator , water pump and etc! He again states everyone has to pay shop fee's . I said what if I only got an oil change . He states then no shop charges because it included in the price of the oil change. I said exactly . You said flat rate for diagnostic . So then we had to proceed to Asst. service manager . Again I explained that I only got an oil change and diagnostic. He also states everyone pay's shop charges !! Then proceeds to tell me that ALL the shops charge that ! xxx! So then I ask for a manager of the dealership and nobody here's today . Of course they aren't . This dealership is robbing people blindly! More

Everyone was very pleasant and how they could help. I liked the idea of service technician texting me and asked if there was any other questions or concerns. 👍 I liked the idea of service technician texting me and asked if there was any other questions or concerns. 👍 More

Pat Peck Honda's service department provides a thorough inspection of your vehicle in addition to completing the work requested at the time of your visit. They are happy to work you in between scheduled ap inspection of your vehicle in addition to completing the work requested at the time of your visit. They are happy to work you in between scheduled appointments. More

Service was prompt , professional and thoroughly explained. Will use again for future service needs on my Odyssey. explained. Will use again for future service needs on my Odyssey. More

Awesome, friendly, courteous, service oriented, punctuated reliable employees are very energetic and knowledgeable with detail s punctuated reliable employees are very energetic and knowledgeable with detail s More

We’ve only gone there for warranty work but, the service department has been great. department has been great. More

I had an amazing experience with Pat Peck Honda of Gulfport!!! From the sale to the financing, I was very pleased with everything!!!! I highly recommend Pat Peck Honda to everyone. Gulfport!!! From the sale to the financing, I was very pleased with everything!!!! I highly recommend Pat Peck Honda to everyone. More

Jason Green was my service writer and he was very professional. He told me what additional services I needed and also WHY they were important. I actually called my friends in the service dept of the professional. He told me what additional services I needed and also WHY they were important. I actually called my friends in the service dept of the ahonda dealership I worked at in another state to check if Jason was being honest with me. I was thrilled to find that every service he suggested was 100% necessary. I now trust him and this dealership...Pat Peck Honda. I suggest everyone bring their vehicles here! More

The service department did such a great job today and yes,they do deserve a 5 star review. My service representative,Alina was very informative and kept us updated with our services. The entire team were yes,they do deserve a 5 star review. My service representative,Alina was very informative and kept us updated with our services. The entire team were pleasant. We even got King cake in the customer care center. I am also extremely happy with the service results as well as the cost. It was a positive experience. More

Everyone was so friendly and helpful! I enjoyed the visit while I was waiting for the car. This is certainly the place I’ll come too when I’m ready to get a new car! You all do good wor I enjoyed the visit while I was waiting for the car. This is certainly the place I’ll come too when I’m ready to get a new car! You all do good work!!! More